Kohler toilets
4 reports to CPSC, the latest made Feb 16, 2017. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Feb 16, 2017the latest report was made
- Mar 4, 2015the earliest
- 4with the company’s comments
- Brand
- Kohler
- Maker
- KOHLER CO.Makers, importers or sellers, as the reports name them
- Product
- ToiletsCPSC’s product type: Toilets (code 649), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2017 | 1 |
| May 2016 | 1 |
| August 2015 | 1 |
| March 2015 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Feb 16, 2017, sent to the company Mar 28, 2017, published by CPSC Apr 11, 2017
The product, in the report: Kohler Bidet Seat Model K-4711
Hello,
I have a Kohler K-4711 toilet Seat with Bidet Functionality that seems to have an electrical problem. When I touch the control area, I get a very mild electrical “tingling” on my fingers. The seat was installed a few years ago and this problem started a few weeks back. i think there might be a danger of electrocution.
Thank You.
- Model
- 4177
- Where
- Glendale, California: Home/
Apartment/ Condominium - Who was involved
- Age 48, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Kohler, made or sold by KOHLER CO.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 18, 2016, sent to the company Jun 22, 2016, published by CPSC Jul 7, 2016
The product, in the report: Toilet
04/30/2016 - The consumer indicates that the toilet kept flushing itself without being used. The sensor where one waves their hand for the unit to flush eventually started smoking and caught fire. The consumer’s husband proceeded to disconnect the unit.
The consumer indicates that the part that caught fire is black and is partially melted.
The consumer contacted the manufacturer and explained the situation. She was asked to send a receipt of her transaction, which the consumer did. The consumer has spoken to their representatives on numerous occasions and they keep asking for the receipt and giving her the runaround.
The consumer indicates that she has been having this same problem since the unit was purchased; the manufacturer has sent replacement parts for the three parts in the tank. The problem persists.
The consumer does not plan on keeping the unit for the next thirty days.
The consumer added the touchless flush valve has been returned to the manufacturer, at their request, and Kohler has addressed their concerns about the toilet.
- Model
- Cimarron
- UPC
- Unknown
- Serial number
- Unknown
- Bought from
- Home Depot, Arizona
- Bought
- Sep 5, 2014
- Where
- Cave CReek, Arizona: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Kohler, made or sold by KOHLER CO.
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Aug 5, 2015, sent to the company Aug 13, 2015, published by CPSC Aug 27, 2015
The product, in the report: Kohler elongated bowl seat
This is supposed to be a quick release for easy cleaning product. However, the caps that are supposed to keep the release mechanism from releasing aren’t strong enough and they release unexpectedly. My son was thrown forward and fell in the bathroom.
- Model
- 4734-0 Rutledge Q3 Advantage Seat
- UPC
- 650531470904
- Bought from
- Lowes Home Improvement, North Carolina
- Bought
- Feb 11, 2015, about then
- Where
- Carrboro, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 28, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Kohler, made or sold by KOHLER CO.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Mar 4, 2015, sent to the company Mar 13, 2015, published by CPSC Apr 3, 2015
The product, in the report: White elongated Kohler toilet seat with soft close
The Kohler toilet seat, slips and will detach from the seat if you do not sit perfectly still. Too embarrassed to take the seat back. I also think it has a weight issue.
- Model
- White elongated Kohler toilet seat
- Bought from
- Home Depot, Georgia
- Bought
- Sep 13, 2014
- Where
- Blakely, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Kohler, made or sold by KOHLER CO.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.