Brondell toilets
1 report to CPSC, the latest made May 24, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- May 24, 2019the latest report was made
- May 24, 2019the earliest
- 1with the company’s comments
- Brand
- Brondell
- Maker
- Brondell, IncMakers, importers or sellers, as the reports name them
- Product
- ToiletsCPSC’s product type: Toilets (code 649), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2019 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made May 24, 2019, sent to the company Jun 7, 2019, published by CPSC Jun 21, 2019
The product, in the report: I have owned this product for over 5 years, but when the seat cracked and I ordered the replacement seat, the seam in the front flexed open to catch my skin, then snapped closed as I sat up, tearing a 1 inch slice in a very tender part. It took 10 minutes with ice and pressure to stop the bleeding. All I asked of [REDACTED], the manager at Brondell, was to replace the defective unit, and instead, he called me a liar and and said it couldn’t happen! These people are very nice as long as you are buying, but don’t expect them to stand behind their product 1 day past warranty. And their Warranty obviously does NOT extend to replacement parts.
I have owned the Brondell Swash 1000 bidet for over 5 years, but when the seat cracked and I ordered the replacement seat, the seam in the front flexed open to catch my skin, then snapped closed as I sat up, tearing a 1 inch slice in a very tender part. It took 10 minutes with ice and pressure to stop the bleeding. All I asked of [REDACTED], the manager at Brondell, was to replace the defective unit, and instead, he called me a liar and and said it couldn’t happen! These people are very nice as long as you are buying, but don’t expect them to stand behind their product 1 day past warranty. And their Warranty obviously does NOT extend to replacement parts.
- Model
- Swash 1000
- Bought
- May 1, 2014, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 71, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Brondell, made or sold by Brondell, Inc
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.