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Bemis toilets

3 reports to CPSC, the latest made Dec 7, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Dec 7, 2025the latest report was made
  • Jun 21, 2012the earliest
  • 1with the company’s comments
Brand
Bemis
Maker
BEMIS MANUFACTURING CO.Makers, importers or sellers, as the reports name them
Product
ToiletsCPSC’s product type: Toilets (code 649), in Home Maintenance and Structures: Plumbing & Bath
Other ways the reports write the brand (1)

“Bemis Richfield Elongated Toilet Seat”

By month

1 report from January 2025 to December 2025; the most in December 2025, 1. 2 earlier reports, since June 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20251
February 20201
June 20121

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Dec 7, 2025, sent to the company Dec 10, 2025, published by CPSC Dec 29, 2025

    The product, in the report: I need to make you aware of a SERIOUS and very DANGEROUS manufacturing/enginnering defect on a product (Bemis Richfield 73088146786 Elongated Toilet Seat) I just purchased on 12/6/25 from The Home Depot (Order #[REDACTED]/SKU #1001262676). On installation, I had missed step 3 after completing step 6, and the hinge caps would not properly seat into the cap. I needed to reverse my steps so that the toilet seat would open properly. I then watched Bemis’s “how to” video for intallation and at the end of the video it advised something to the effect of “don’t worry, you can always loosen (Hardware Kit B) with a 5/8” wrench. When loosening the first “B”, it experienced a CRITICAL FAILURE and EXPLODED the top part of “B” directly at my FACE with such force as to actually lacerate my nose and cheek. Had it been less than 2 inches higher, I would have suffered SEVERE EYE DAMAGE or blindness as I was working directly over “B” when it critically failed. After gathering my wits, I attempted to work on the second “B” but this time covering the top of it in case of a potential repeat. Sure enough, the second “B” also experienced a CRITICAL FAILURE and EXPLODED. I have pictures of my injuries and have retained the original product and packaging. I am requesting an IMMEDIATE response and reply on Monday 12/8/25 from both the manufacturer and CPSC and be provided with a direct contact case worker though this process. Thank you. Sincerely, David Thelen; Concerned USA Citizen

    I hereby request a recall of all Manufacturers products containing the Hardware Kit included in this complaint and that these Hardware Kits be replaced and reingineered with a material that will not critically fail and injure another consumer. I need to make you aware of a SERIOUS and very DANGEROUS product defect on a product (Bemis Richfield 73088146786 Elongated Toilet Seat) I just purchased on 12/6/25 from The Home Depot (Order #[REDACTED]/SKU #1001262676). On installation, I had missed step 3 after completing step 6, and the hinge caps would not properly seat into the cap. I needed to reverse my steps so that the toilet seat would open properly. I then watched Bemis’s “how to” video for intallation and at the end of the video it advised something to the effect of “don’t worry, you can always loosen (Hardware Kit B) with a 5/8” wrench. When loosening the first “B”, it experienced a CRITICAL FAILURE and EXPLODED the top part of “B” directly at my FACE with such force as to actually lacerate my nose and cheek. Had it been less than 2 inches higher, I would have suffered SEVERE EYE DAMAGE or blindness as I was working directly over “B” when it critically failed. After gathering my wits, I attempted to work on the second “B” but this time covering the top of it in case of a potential repeat. Sure enough, the second “B” also experienced a CRITICAL FAILURE and EXPLODED. I have pictures of my injuries and have retained the original product. I am requesting an IMMEDIATE response and reply on Monday 12/8/25 from both the manufacturer and your agency and be provided with a direct contact case worker as we work though this process.

    Model
    Bemis Richfield 73088146786 Elongated Toilet Seat
    UPC
    1001262676
    Serial number
    73088146786
    Bought from
    The Home Depot
    Bought
    Dec 6, 2025
    Where
    Rochester, New York: Unspecified
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bemis Richfield Elongated Toilet Seat, made or sold by BEMIS MANUFACTURING CO.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Feb 11, 2020, sent to the company Mar 9, 2020, published by CPSC Mar 23, 2020

    The product, in the report: Bemis Toilet Seat PN 148SLOWA

    Bemis toilet seat #148SLOWA

    I have had two of these seats break at the hinge within two years of installation. I’m reporting it because it is possible that if the hinge breaks while someone is seated there is a fall potential. This happened to me but in this case I caught myself against the bathroom wall. The second one broke when I was lifting the seat but had I been seated I could have fallen into our bath tub and hit my head.

    I’m an engineer with 35 years of industry experience and I can see the flaw in the design. The back of the seat is entirely supported by the plastic hinge so eventually it breaks. A simple design change to the existing parts could provide a bumper for the seat to rest against the rim.

    Model
    148SLOWA
    UPC
    7308812806
    Bought from
    Jerry’s Home Improvement, Oregon
    Bought
    Dec 1, 2018, about then
    Where
    Eugene, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bemis, made or sold by BEMIS MANUFACTURING CO.
    How badly, in CPSC’s words
    Incident, No Injury
  3. Hurt, care not known

    Made Jun 21, 2012, sent to the company Jul 5, 2012, published by CPSC Jul 26, 2012

    The product, in the report: NextStep® Built-in Potty Seat™, Whisper•Close® with Easy•Clean & Change™ Hinges and STA-TITE http://www.toiletseats.com/model-family/view/nextstep-built-in-potty-seat-whisper-close-with-easy-clean-change-hinges-and-statite/

    I have a VERY signifigant safety complaint about your NextStep toilet seat. I purchased one from my local Home Depot around 6 months ago. The magnet that is used to hold the seat up FELL OFF the seat. This magnet poses a signifigant choking hazard. Also, if it’s swallowed with another magnet, a signifigant stomach/intestine perferation hazard. I did not notice that the magnet was not molded into the lid and it sits freely on the exterior of the lid. If I had noticed that, I never would have purchased this product. The magnet is gone, and I can’t find it anywhere. My hope is that it was flushed. But now, I’ll be spending tons of time ripping my kids bathroom apart and digging through toyboxes to make sure it’s not in there. POOR DESIGN. DISSAPOINTED CUSTOMER. My friends have an older model of this seat that had metal hinges and I think that the magnet was embedded in the lid and not able to be separated. MUCH SAFER DESIGN FOR KIDS!!!! I’d like to get this broken seat replaced under warranty, but only if you still offer that design. Otherwise, I’ll find something else.

    One other small complaint - the way the child seat is attached, it’s very easy for kids to get thier thighs pinched between the adult and child seat. My son has done this twice and was left with significant brusing.

    Model
    NextStep® Built-in Potty Seat™, Whisper•Close® with Easy•Cle
    Bought from
    Home Depot
    Bought
    Jan 5, 2012, about then
    Where
    Abington, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Bemis, made or sold by BEMIS MANUFACTURING CO.
    How badly, in CPSC’s words
    Injury, Level of care not known

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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