Kraus sinks

10 reports to CPSC, the latest made Mar 29, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

10reports to CPSC
Mar 29, 2026the latest report was made
Jun 19, 2013the earliest
6with the company’s comments

Brand: Kraus
Maker: KRAUS USA INCMakers, importers or sellers, as the reports name them
Product: SinksCPSC’s product type: Sinks (code 648), in Home Maintenance and Structures: Plumbing & Bath

Other ways the reports write the brand (2)

“Kraus USA” and “Krause”

By month

1 report from April 2025 to March 2026; the most in March 2026, 1. 9 earlier reports, since June 2013, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
March 2026	1
July 2024	1
June 2020	1
February 2019	1
January 2017	1
December 2016	1
January 2016	1
February 2015	1
September 2014	1
June 2013	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 7 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Mar 29, 2026, sent to the company Apr 2, 2026, published by CPSC Apr 16, 2026

The product, in the report: Kraus brass 16.5-inch Vessel Round Traditional Copper Illusion Bathroom Sink

I was in the hallway adjacent to the bathroom when I heard an explosion. I started checking where it came from and when I got to the bathroom I saw glass on the floor and looked up at the vanity top and saw that my Kraus brass 16.5-inch Vessel Round Traditional Copper Illusion Bathroom Sink had spontaneously exploded scattering glass across the bathroom.

Model
Kraus brass 16.5-inch Vessel C-GV-580-12MM-10SN
Bought from
Salt Lake City Lowe’s
Bought
Nov 4, 2025
Where
Holladay, Utah: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/3/2026) KRAUS USA INC: KRAUS USA Inc. has reviewed the referenced report. The customer (or a representative acting on the customer’s behalf) previously contacted KRAUS regarding this matter. Upon review of the claim, KRAUS processed a warranty replacement for the product, which has been fulfilled and shipped to the customer at no cost. KRAUS is committed to product quality and customer satisfaction and addresses customer inquiries and warranty claims in a timely manner in accordance with company policy.

CPSC report 20260329-821BB-2147321197. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 28, 2024, sent to the company Jul 31, 2024, published by CPSC Aug 14, 2024

The product, in the report: 16-1/2 tempered glass bathroom sink vessel style.

A Kraus glass bowl bathroom sink exploded. It was not in use at the time. Fortunately no one was in the bathroom. It literally exploded sending shards throughout the bathroom, hallway and living room.

Model
GV-101FR
Serial number
NA
Bought from
EBay
Bought
Jul 28, 2022
Where
Seabrook, Texas: Home/Apartment/Condominium
Who was involved
Age 64, Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/5/2024) KRAUS USA INC: Kraus has reached out to the consumer to try to learn more about this incident. The photos submitted with this report suggest that the product may have been made by another manufacturer. To date, Kraus has not received a response back to confirm product identification.
Kraus glass vessel sinks are made to the strict standards of IAPMO Z401-2017 and CSA B45.11-17, the standards for glass plumbing fixtures. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if damaged or impacted. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Kraus takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240728-26A31-2147337684. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 10, 2020, sent to the company Jul 10, 2020, published by CPSC Jul 24, 2020

The product, in the report: Kraus Galaxy Blue countertop glass sink

At approximately 5:30 pm on June 5, 2020 I heard an extremely loud sound of breaking glass. The noise was so loud that I walked the exterior perimeter of my home in search of the source and saw nothing amiss. A little later I went upstairs and found my Kraus Galaxy Blue bathroom sink had spontaneously exploded. Shards of glass were all over the counter and floor. I had never heard of such a thing and tried to imagine what had caused this event. There was no cause to be found. Finally after an online search I learned there have been hundreds of these spontaneous explosions of glass sinks. One article attributed the explosions to a microscopic flaw in the tempered glass. My sink was installed approximately eight years ago. Why it exploded this day is a complete mystery to me. Fortunately no one was in the bathroom at the time. One online article said the glass shards travel at 14 x the speed of sound. This could have been a tragedy. I do not understand how glass sinks remain on the market after having seen the potential for human tragedy.

Model
Galaxy Blue Glass Sink
Where
Morehead City, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200610-149E8-2147371797. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2019, sent to the company Mar 7, 2019, published by CPSC Mar 29, 2019

The product, in the report: Kraus glass vessel sink

Our bathroom sink, manufactured by Kraus exploded while my 8 year old daughter was brushing her teeth. There was no warning at all, but a massive explosion and total failure inches from her face, she was lucky to not be hurt.

Where
Longwood, Florida: Home/Apartment/Condominium
Who was involved
Age 8, Female
The reporter’s relation to them
My Child
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190227-72EFF-2147382452. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 2, 2017, sent to the company Jan 10, 2017, published by CPSC Feb 2, 2017

The product, in the report: krause alexandrite model glass bathroom vessel sink

glass bathroom sink exploded in the middle of the night with no external cause present

Model
do not know
Bought from
ATG stores
Bought
Jan 15, 2015, about then
Where
Salem, Oregon: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Krause, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/23/2017) KRAUS USA INC: We appreciate the customer’s continued trust in our brand and our product and we suggest that the customer’s request for a replacement, which has been fulfilled, undermines the nature and validity of the instant complaint.
At Kraus, consumers’ safety is our highest priority. Kraus encourages customers to provide any detailed information about incidents to our Customer Service team at 1-800-775-0703. In addition, we continuously review CPSC database, customer reviews and comments left across all distribution and social media channels. Each incident report is thoroughly examined and recorded in our database. During the review, products in question are often suspended from distribution while further testing and inspection have been completed. Should the outcome of our investigation determine for the product to be classified as unsafe, Kraus will issue an order for a permanent product suspension, as well as authorize an immediate notice of recall. Tempered is a type of safety glass, processed by controlled thermal or chemical treatments in order to increase its strength compared with normal glass. Tempering creates balanced internal stresses which cause the glass, when broken, to crumble into small granular chunks instead of splintering into jagged shards. Since any glass manufactured object may experience breakage, spontaneous glass breakage is a phenomenon by which tempered glass may spontaneously break without any apparent reason. The most common occurrences are caused by:
- improper mounting ring installation - over tightened pop up drain - damage in transit - product abuse and misuse

CPSC report 20170102-69C06-2147408615. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 26, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

The product, in the report: Kraus C-GV-101FR-14-12mm-10SN Satin Nickel Bathroom Combo - 14” Frosted Glass Vessel Bathroom Sink with Vessel Faucet, Pop-Up Drain, and Mounting Ring

Kraus C-GV-101FR-14-12mm-10CH Chrome Bathroom Combo - 14” Frosted Glass Vessel Bathroom Sink with Vessel Faucet, Pop-Up Drain, and Mounting Ring The glass sink exploded by itself. No warning. No damage done prior to explosion. Also product listed as made of tempered glass but there was plenty of sharp edges on the glass pieces that actually caused minor injures to the people cleaning up afterwards.

Model
C-GV-101FR-14-12mm-10SN
Bought from
Build.com
Bought
Aug 19, 2012
Where
Satellite Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 15, Female
The reporter’s relation to them
My Child
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/9/2017) KRAUS USA INC: Kraus has not been presented with enough information to evaluate this claim. Upon receiving the initial complaint, Kraus customer service team immediately reached out to the customer to request more information. The customer service manager subsequently attempted to contact the customer. The customer did not respond to either attempt. At this point, we have no way to verify whether or not this was a Kraus product.
At Kraus, consumers’ safety is our highest priority. Kraus encourages customers to provide any detailed information about incidents to our Customer Service team at 1-800-775-0703. In addition, we continuously review CPSC database, customer reviews and comments left across all distribution and social media channels. Each incident report is thoroughly examined and recorded in our database. During the review, products in question are often suspended from distribution while further testing and inspection have been completed. Should the outcome of our investigation determine for the product to be classified as unsafe, Kraus will issue an order for a permanent product suspension, as well as authorize an immediate notice of recall. Tempered is a type of safety glass, processed by controlled thermal or chemical treatments in order to increase its strength compared with normal glass. Tempering creates balanced internal stresses which cause the glass, when broken, to crumble into small granular chunks instead of splintering into jagged shards. Since any glass manufactured object may experience breakage, spontaneous glass breakage is a phenomenon by which tempered glass may spontaneously break without any apparent reason. The most common occurrences are caused by:
- improper mounting ring installation - over tightened pop up drain - damage in transit - product abuse and misuse

CPSC report 20161225-A424E-2147408927. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 11, 2016, sent to the company Feb 10, 2016, published by CPSC Mar 11, 2016

The product, in the report: 14 inch glass vessel sink; The sink was frosted black with golden medal pieces.

The submitter and his wife checked into Independence Square Hotel on 3/5/15. On 3/12/15 the submitter’s wife was in the bathroom brushing her teeth when the submitter heard her scream. When the submitter walked in the bathroom he saw his wife on the floor with blood all over her body and pieces of the sink all over the floor. The submitter states the sink had completely shattered with pieces all over the bathroom and his wife. The submitter states the drain and faucet were still intact. The police arrived to the scene and the submitter states [REDACTED] took a police report and a video of the bathroom. The submitter’s wife was taken to the emergency room at Aspen Valley Hospital located at 0401 Castle Creek Rd, Aspen, CO 81611 (case# [REDACTED] ). The submitter’s wife was seen by [REDACTED] . The submitter’s wife had 16 lacerations over her body (upper thorax, arms and legs). The submitter’s wife had a severe cut on her right foot which required stitches and the other wounds were treated with medical tape. The submitter’s wife was released from the hospital on 3/13/15. The submitter and his wife returned to the hotel and checked out on 3/18/15.
The submitter states his wife woke up during the flight home screaming in panic from her traumatic experience. For months the submitter’s wife would wake up screaming and in panic. The submitter’s wife was diagnosed with Posttraumatic stress disorder (PTSD) by her primary doctor, [REDACTED] with Choptank Community Health System (410-745-0200). The diagnoses was confirmed by multiple other doctors. The submitter states his wife began treatment for PTSD in April 2015, she went to therapy and was seen by multiple doctors about her condition (PTSD). The submitter states [REDACTED] (Tel: [REDACTED] & Email: [REDACTED] ), was the last to treat his wife for PTSD and used the eye movement desensitization and reprocessing (EMDR) method.
(11/4/15 approximately) The submitter states his wife was admitted to Talbot Hospice in Easton, MD. The submitter’s wife died on 11/25/15. The submitter states the PTSD was a factor in his wife’s death.
The submitter states the hotel room (Suite # 302) is owned by [REDACTED][REDACTED] and they were notified when the incident occurred. The room was renovated 6 months prior to the incident (10/10/13 approximately) per their decision. The submitter states on 3/20/15 (approximately) Mr. and Mrs. [REDACTED] private insurance company, American International Group (AIG) went to the hotel and recovered the pieces of glass from the sink. An agent with [REDACTED] reached out to the submitter and a settlement was made. The submitter was paid $100,000 so that Mr. & Mrs. [REDACTED] would not be held responsible for the incident (claim # [REDACTED]).
The submitter states [REDACTED] is the management company for the hotel and they oversee the hotel to ensure that the building code is in compliance. The submitter spoke with [REDACTED] and informed him about the incident. The submitter has a pending claim with [REDACTED]’s insurance company, [REDACTED] (claim # [REDACTED] ). The agent handling the claim is [REDACTED] (800-870-8857 ex [REDACTED] ).
The submitter contacted the Aspen City building code office and spoke with [REDACTED] about the renovations in the room having the appropriate permits. The submitter was advised that there were no permits on file for the renovations. However, the submitter was advised that any renovations done in the city of Aspen, CO would require permits and an inspection.
The submitter states Mr. and Mrs. [REDACTED] contracted [REDACTED] (Tel: [REDACTED] & Email [REDACTED] ) to conduct the renovations in the room and he provided the sink. [REDACTED] purchased the sink from Ferguson Enterprises (7258 Highway 82, Glenwood Springs, CO 81601) a local Kraus distributor.
The submitter contacted Ferguson Enterprises and spoke with [REDACTED] ([REDACTED] ).
The submitter contacted Kraus USA, Inc. and [REDACTED] [REDACTED] a consumer relations supervisor is handling his claim (case # [REDACTED]). The submitter was advised that the company is aware of the issues with their sinks and they advise that their sinks are installed by approved installers.
The submitter states that the sinks do not come with warnings or instructions that they should be installed only by Kraus approved installers. The submitter states that glass sinks with metal pieces cannot be made shattered proof. The submitter believes these sinks are not safe and should not be sold in the market.
The submitter has seen many reports online about incidents with bathroom glass spontaneously shattering and saw a segment by Good Morning America pertaining to this matter.
The submitter believes regulations for the product need to improve.

Model
GV-104FR-14
UPC
Unknown
Serial number
Unknown
Where
Aspen, Colorado: Other Public Property/Office
Who was involved
Age 79, Female
The reporter’s relation to them
My Spouse
As this report names them
made or sold by KRAUS USA INC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(10/26/2016) KRAUS USA INC: This is an unverified claim and Kraus has not been given the opportunity to review any evidence.
Report No. 20160111-E2501-1545150 Report Date 1/11/2016
On or about January 21st Kraus USA received a call from an unknown attorney claiming to represent a client, a [REDACTED]. The following information was provided to Kraus:
-A glass vessel sinks exploded showering an elderly lady, now deceased with glass and causing her severe post traumatic distress. -The sink was in a condominium unit at the Independence Square Hotel in Aspen, Colorado. -There was a settlement with the condominium owners. -The statute of limitations runs in early March, the lawyer was interested in a monetary resolution quickly without litigation, and without the benefit of our company conducting an investigation.
No further information was provided. Kraus glass sinks are all made with tempered glass. Tempered is a type of safety glass, processed by controlled thermal or chemical treatments in order to increase its strength compared with normal glass. Tempering creates balanced internal stresses which cause the glass, when broken, to crumble into small granular chunks instead of splintering into jagged shards. The most common occurrences are caused by, improper mounting ring installation, over tightened pop up drain, damage in transit, product abuse and misuse.
On Feb 10th 2016 Kraus USA was notified by safeproduct.gov that this report will be published on Feb 25th.
At this time, it is inappropriate to list our company on safeproduct.gov because there is not enough information provided.
We believe that the claimant, condominium owner and the insurer of the condominium have possession of the parts of the sink and other investigation that would allow for an eventual identification of the manufacturer, but that information has not yet been shared with our company.

CPSC report 20160111-E2501-1545150. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 18, 2015, sent to the company Feb 26, 2015, published by CPSC Mar 31, 2015

The product, in the report: glass vessel sink

Glasss vessel sink exploded leaving lare shards of glass over the entire bathroom, in closets, bathtub, bedroom, also microscopic slivers remain and have been unable to clean all up, com=ntinue to see more

Bought from
overstock.com
Bought
Jan 4, 2013
Where
Overland park, Unspecified: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20150218-5DED6-2147435284. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 14, 2014, sent to the company Sep 22, 2014, published by CPSC Oct 14, 2014

The product, in the report: Kraus GV-101 glass vessel sink 14”

I have (had) a glass vessel sink (Kraus GV-101) on a soapstone vanity in the bathroom. I placed a flower pot in the sink, left it there for about 30 seconds, turned on the water and the sink exploded in my face. Broken glass flew more than 10 feet through the open door. The glass is tempered and broke into chunks as it should, and I was uninjured.

Model
GV-101
Bought from
FaucetDirect
Bought
Mar 2, 2012
Where
Bryn Mawr, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Kraus, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/7/2014) KRAUS USA INC: In this instance the customer indicates that she placed a flower pot into the sink and then, afterwards proceeded to pour water. It is not clear what material the pot was made from, the weight of said pot, and also how much water was poured into the pot causing pressure on the tempered glass sink. It is clear that tempered glass is not a material on which one is to rest weighted materials, hence in this instance we suggest that the customer contributed to, or caused the break in the material.
An examination of the customer’s submitted photograph exhibits a standard tempered glass “cubic” break pattern, and the glass is seen to have fallen downwards by the spread pattern of the cubes both on the counter-top and also on the wooden shelf under the counter which shows a downward falling pattern rather than outwards.
At Kraus, consumers’ safety is our highest priority. Kraus encourages customers to provide any detailed information about incidents to our Customer Service team at 1-800-775-0703. In addition, we continuously review CPSC database, customer reviews and comments left across all distribution and social media channels. Each incident report is thoroughly examined and recorded in our database. During the review, products in question are often suspended from distribution while further testing and inspection have been completed. Should the outcome of our investigation determine for the product to be classified as unsafe, Kraus will issue an order for a permanent product suspension, as well as authorize an immediate notice of recall. Tempered is a type of safety glass, processed by controlled thermal or chemical treatments in order to increase its strength compared with normal glass. Tempering creates balanced internal stresses which cause the glass, when broken, to crumble into small granular chunks instead of splintering into jagged shards. Since any glass manufactured object may experience breakage, spontaneous glass breakage is a phenomenon by which tempered glass may spontaneously break without any apparent reason. The most common occurrences are caused by: - improper mounting ring installation - over tightened pop up drain - damage in transit - product abuse and misuse

CPSC report 20140914-10240-2147440953. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 19, 2013, sent to the company Jun 27, 2013, published by CPSC Jul 19, 2013

The product, in the report: GV-103-14 Clear Brown 14” Glass Vessel Sink

The manufacturer and the representative I have been contacting:
-[REDACTED] Founding Partner KrausUSA -Address: 12 Harbor Park Drive Port Washington, NY, 11050 -Tel. 800-775-0703 -Fax 516-621-8900 -Email: [REDACTED]@kraususa.com
--------------------------------------------------------------------------------- I purchased 2 Kraus Bathroom Vessel Sink: GV-103-14 on October 4, 2013. I then installed the two items at a nail salon located in [REDACTED]. However, on June 3, 2013, one of the two sinks underwent an explosion. All of a sudden, without any reason, the sink exploded and glass went fllying everywhere. Fortunately, because there weren’t any people around the area, no one was injured; however, if people had been using the sink or had been near the area, they would have been fatally injured. As a result, I contacted KrausUSA Inc. and have been emailing them. I have been in touch with [REDACTED]. However, he just claimed that it was a problem with the installation and misuse of the product. He refused to acknowledge that it was a faulty product that needed to undergo investigation, although I clearly indicated that I was willing to send them the videos from the security cameras of the investigation and the debris. I was worried that the remaining sink would also explode and put in danger the people, but they did not conduct a thorough investigation. I clearly asked them to visit the site of the explosion and investigate, but they refused to. Without even conducting a thorough and fair investigation, they placed the responsibility on the consumers. However, I followed the instructions/manuals carefully during the installation and the explosion took place 8 months after the installation. It must have been with a problem with the product. I am deeply worried that other consumers who have purchased this product are placed in danger. I sincerely ask you to investigate this incident for the safety of other consumers. If it is helpful, I am more than happy to send you the related videos, pictures, debris, and witnesses.
Thank you.

Model
GV-103-14 Clear Brown 14” Glass Vessel Sink
Bought from
FaucetDirect.com
Bought
Oct 4, 2012
Where
New York, New York: Other
Who was involved
Age 52, Male
The reporter’s relation to them
Self
As this report names them
Brand Kraus USA, made or sold by KRAUS USA INC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130619-D0B24-2147455088. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Kraus sinks

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.