Hearth Record

Back to Stepladders

TRUELIVING from Dollar General stepladders

1 report to CPSC, the latest made Oct 8, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Oct 8, 2021the latest report was made
  • Oct 8, 2021the earliest
  • 0with the company’s comments
Brand
TRUELIVING from Dollar General
Maker
Dollar General CorporationMakers, importers or sellers, as the reports name them
Product
StepladdersCPSC’s product type: Stepladders (code 618), in Home Maintenance and Structures: Ladders

By month

1 report from November 2020 to October 2021; the most in October 2021, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20211

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Oct 8, 2021, sent to the company Oct 14, 2021, published by CPSC Oct 28, 2021

    The product, in the report: TRUELIVING from Dollar General Step Stool I bought the item directly from Dollar General. There is no product information directly on the stool, no adhesive tag. There was only a loose cardboard tag. I bought the light blue, perhaps light teal color. They also had grey in store. These are now on clearance for about $1. I asked someone with the same stool to take a picture of the tag and I have uploaded it. Model SKU 27850101

    I stepped on a step stool that is brand new, only used by my toddler a few times. It broke which caused my foot to slid off of it and I landed awkwardly, which hurt my back. I am now laying down in bed and can hardly get up. I did read the tag which shows proper use, it says keep 2 feet on the stool, not one foot. Well it is a “step stool.” Obviously, you have to step on and off or up while only one foot is placed on it unless you jump which I assume would be improper use. I am around 200 pounds. There was nothing under the stool but a clean flat linoleum floor. The floor was not wet or slippery. The stool did not move, it broke because of my weight. As you can see the weight limit is 300 pounds. I have not received medical treatment yet as my back hurts too much to get in the car. I assume I will need medical attention. I saw online another stool that was recalled because of a similar issue and thought it important to have that addressed immediately. What if someone is holding a newborn on the stool and falls?

    Model
    SKU 27850101
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Dollar General
    Bought
    Jul 1, 2021
    Where
    Newark, Delaware: Home/Apartment/Condominium
    Who was involved
    Age 27, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand TRUELIVING from Dollar General, made or sold by Dollar General Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Stepladders

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.