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Louisville Ladder stepladders

7 reports to CPSC, the latest made Jun 16, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Jun 16, 2020the latest report was made
  • May 16, 2012the earliest
  • 0with the company’s comments
Brand
Louisville Ladder
Maker
LOUISVILLE LADDER INCMakers, importers or sellers, as the reports name them
Product
StepladdersCPSC’s product type: Stepladders (code 618), in Home Maintenance and Structures: Ladders
Other ways the reports write the brand (3)

“Louisville”, “Louisville Ladder Co” and “Louisville Ladders”

By month

1 report from July 2019 to June 2020; the most in June 2020, 1. 6 earlier reports, since May 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20201
January 20181
May 20171
January 20161
March 20141
October 20131
May 20121

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • Emergency room 4 CPSC: Injury, Emergency Department Treatment Received
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hospital admission

    Made Jun 16, 2020, sent to the company Jul 2, 2020, published by CPSC Jul 24, 2020

    The product, in the report: Louisville Ladder 6-foot Aluminum Stepladder, 250-Pound Capacity, Type I

    On June 2, 2019, [REDACTED] mother-in-law, [REDACTED], purchased a Louisville Ladder Model W-2112-06S (6-foot aluminum stepladder) online from Walmart. On April 28, 2020 [REDACTED] was using the ladder to make repairs to [REDACTED] carport. The ladder had never been used since its purchase, and [REDACTED] unwrapped the ladder from its original packaging.

    The bottom rung of the ladder collapsed into itself while [REDACTED] was standing on the 4th rung. [REDACTED] fell, and fractured his hand upon landing. He was required to have surgery on his hand, and subsequent physical therapy.

    [REDACTED] was using the ladder correctly and standing straight up. He was not leaning or moving side to side, nor did he lose his balance. The ladder collapsed while [REDACTED] was standing on it, causing him to fall to the ground. I submitted information regarding this injury to Louisville Ladder on May 14, 2020 and via subsequent correspondence, and the company has replied that [REDACTED] must have lost his balance which caused him to fall and knock over the ladder. The company has alleged that the ladder was damaged in the fall, and did not collapse prior to the fall. See attached e-mail from Louisville Ladder dated June 11, 2020. The company’s position is that “the damage to the ladder is a result of the accident, not the cause”. This conclusion is simply not true, and directly contrary to the information provided by [REDACTED].

    It is easily possible that a ladder constructed of materials which so easily bend could cause further injuries. The ladder presents an unreasonable risk of injury to consumers, and I am requesting that the CPSC investigate the ladder for safety and possible recall. The ladder used by [REDACTED] is available for inspection upon request. I am attaching the information exchanged with Louisville Ladder containing the product details.

    Model
    W-2112-06S
    Bought from
    Walmart online
    Bought
    Jun 2, 2019
    Where
    Florissant, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Louisville Ladder, made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, Hospital Admission
  2. First aid

    Made Jan 12, 2018, sent to the company Apr 11, 2018, published by CPSC Apr 25, 2018

    The product, in the report: 6 foot aluminum stepladder made by Louiseville

    We purchased an aluminum Louisville Ladder at Walmart. When my husband and I used the ladder, we both experienced trapped and cut finger. The safety problem arose for each of us in the same way: when we put our hand on the upper edge of the ladder to descend the ladder, our middle finger became TRAPPED in a sharp finger-sized tubular hole on the upper edge of the ladder. We almost fell off the ladder, hanging by a finger. We know not what that hole is for...possibly it may hold a paintbrush or something? We don’t know. One thing we do know...it is by the Grace of the Lord that we didn’t each lose a finger, and we did experience the pain and fear from cut fingers. We fear that someone is going to lose a finger or break their neck in a fall from the ladder if something isn’t done. We would like a new replacement ladder that doesn’t have this dangerous feature, and it would be nice to have small compensation for our cut fingers and pain. We contacted the Louisville company, to no avail as yet. Thank you.

    Model
    W-2213-06S
    Bought from
    Walmart
    Bought
    Feb 1, 2017, about then
    Where
    Lady Lake, Florida: Other
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Louisville, made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. Hurt, no treatment

    Made May 12, 2017, sent to the company May 22, 2017, published by CPSC Jun 6, 2017

    The product, in the report: Fiberglass 6 ft step ladder

    I was standing on the step ladder cleaning the gutters - when the side bar that locks the ladder in place folded out causing the ladder to collapse leaving my hanging onto the gutter before falling to the ground

    Model
    L3312-06
    UPC
    728885101587
    Serial number
    No serial Number
    Bought from
    Home Depot
    Where
    Neskowin, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Louisville Ladders, made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. Emergency room

    Made Jan 15, 2016, sent to the company Apr 7, 2016, published by CPSC Apr 21, 2016

    The product, in the report: 3 ft step ladder; weight capacity is 20 lbs

    (11/30/15) The consumer was using the step ladder to paint inside his home. As she was coming down the ladder, her right hand was gripping the top of the ladder and her left hand was on the side of the ladder. When the consumer’s foot touched the ground she took her hands off the ladder but her right pinky got hung between the ladder. The consumer noticed that there is a gap between where the leg connects to the top of the ladder and her pinky was caught in the gap causing her joint to snap.

    The consumer drove to the emergency room at Doctors Hospital of Augusta located at 3651 Wheeler Rd, Augusta, GA 30909. The consumer’s pinky was put in a splint. The consumer was advised that the tendon in her pinky was unattached.

    The consumer plans to contact the firm.

    The consumer believes this ladder is not safe and has a poor design. The consumer has other ladders and noticed those ladder do not have a gap.

    The consumer added she gave them [mfr] detailed information including doctor bills, pictures, and an explanation of what happened, and she received an e-mail stating they were not at fault. On 3/16/16, she spoke with [REDACTED] who denied her claim of injury and told her there was no way her injury occurred like she said, because he could not reinact the injury himself. The consumer noted that rep. was basically calling her a liar.

    Model
    W-2317-04S
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Walmart, Georgia
    Bought
    Jan 15, 2010, about then
    Where
    Appling, Georgia: Mobile/Manufactured Home
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  5. Emergency room

    Made Mar 14, 2014, sent to the company Apr 14, 2014, published by CPSC Apr 28, 2014

    The product, in the report: 7ft step ladder

    Caller stated that while using the 7 ft step ladder with the extender bar to trim a tree, he reached for a branch and then it twisted and bent, he fell backwards 3-4 feet to the cement sidewalk. In falling, he used his hand to break his fall which caused his left wrist to fracture. He drove to the Skyridge hospital in Long tree Colorado. The medical professionals took X-rays and he was diagnosed of a fractured wrist and a crushed socket. He was scheduled for surgery a few days later a metal plate had to be inserted in his wrist.

    (9/2012) Caller contacted the manufacturer and he was referred to their engineer, who sent him a video of how sturdy the ladder was and that the extender bar was not necessary. He was informed that he used the ladder incorrectly and the ladder was not inadequate.

    Caller feels that the ladder and extender is a safety hazard and should be recalled.

    Model
    W-3212-075
    Bought from
    Walmart, Colorado
    Bought
    Sep 3, 2011, about then
    Where
    Centennial, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Louisville Ladder, made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  6. Emergency room

    Made Oct 28, 2013, sent to the company Nov 5, 2013, published by CPSC Nov 20, 2013

    The product, in the report: 5 foot aluminum stepladder

    Louisville ladder leg folded under and collapsed while being used by my wife. Looks like a metal failure. Ladder rated to 225#, wife weighs 150#. She was not leaning beyond the center of gravity. Fortunately only three broken ribs.

    Model
    AS4005
    UPC
    728865018823
    Serial number
    010-AT05-D-902776
    Bought from
    Walmart, California
    Bought
    Feb 15, 2011, about then
    Where
    Indio, California: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Louisville Ladder, made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  7. Emergency room

    Made May 16, 2012, sent to the company Jun 18, 2012, published by CPSC Jul 2, 2012

    The product, in the report: 8 ft Aluminum Step ladder

    The consumer stated that he was using the step ladder to rescue his cat off the roof outside the house. However, after retrieving the cat, as he was descending the ladder it started buckling (bending) closer to the bottom, causing him to lose his balance and fell sideways to the ground. He received multiple bruises and contusions to the left side of his body.

    The consumer sought medical attention the following day at Sarasota Urgent Care, where xrays were taken, there were no broken bones, but his left hip was sprained. He received treatment and was sent home.

    5/10/12 The consumer contacted the retailer and filed a report and he was informed that it would be sent to the claims department.

    The manufacturer was not contacted as yet.

    The consumer is concerned that this ladder is a safety hazard and should be reported.

    Model
    L2211-088
    UPC
    unknown
    Serial number
    unknown
    Bought from
    Home Depot, Florida
    Bought
    May 1, 2003, about then
    Where
    Bradenton, Florida: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Louisville Ladder Co, made or sold by LOUISVILLE LADDER INC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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