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Pottery Barn runners, throw rugs or doormats

4 reports to CPSC, the latest made Feb 6, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Feb 6, 2014the latest report was made
  • May 23, 2011the earliest
  • 0with the company’s comments
Brand
Pottery Barn
Maker
WILLIAMS-SONOMA, INC.Makers, importers or sellers, as the reports name them
Product
Runners, throw rugs or doormatsCPSC’s product type: Runners, Throw Rugs or Doormats (code 612), in Home Maintenance and Structures: Flooring

By month

1 report from March 2013 to February 2014; the most in February 2014, 1. 3 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20141
November 20121
March 20121
May 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 6, 2014, sent to the company Feb 18, 2014, published by CPSC Mar 5, 2014

    The product, in the report: 8’ x 10’ wool rug tufted with canvas backing

    I have a Pottery Barn wool rug that smells like burning rubber to the point that it is causing a cough.

    Bought from
    Pottery Barn, Maine
    Bought
    Feb 1, 2010
    Where
    Cape Elizabeth, Maine: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Pottery Barn, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Incident, No Injury
  2. Seen by a doctor or nurse

    Made Nov 3, 2012, sent to the company Jan 10, 2013, published by CPSC Feb 1, 2013

    The product, in the report: Palampore, 10x14 tufted wool rug made in India

    In April of 2006, I purchased a rug from Pottery Barn online. The Palampore 10x14 rug for $1099. Soon thereafter I noticed a burning electrical smell. I realize that wool rugs have a distinct odor once they are wet. This particular smell is not the same. We have our rugs professionally cleaned at least 2 to 3 times a year. It took my husband about a year to notice the smell. We would have the rug cleaned and it would smell fine for a while and suddenly the odor would return. I told my husband I was ready to get rid of the rug. His argument was the amount of money we have spent and how wasteful it would be to dispose of the rug. I argued how the smell was unbearable and an embarrassment when we have guests.

    I decided to put the rug on Craig’s list, but was not sure how much I should sell it for. So I googled “how much should I sell my Pottery Barn 10x14 rug for.” What I found has made me furious, to put it mildly.

    I read 2 blogs with several consumer’s complaints about an electrical, rubber, burning smell coming from their carpet. Through investigation, the manufacturer in India used a latex glue that emits an electrical smell. And there is a concern that this odor (gas) is releasing carcinogens. After reading this I have no doubt that my 10x14 Palampore rug came from the same manufacturer in India. My $1099 rug now sits wrapped and sealed in my garage.

    Although I have not researched the effects of this particular latex glue, I do have medical records which substantiate the claim of migraines and other illnesses ( soon after the purchase of the rug) that could be a result from inhaling the gas fumes. I also have a concern for my kids who would crawl and play on this rug as I have a daughter whom three years ago was diagnosed with Asthma.

    I have continued to purchase items from Pottery Barn not only because of the quality, but because of the customer service. I don’t understand why Pottery Barn did not issue a letter to those who purchased the rugs. I would have immediately removed it from my home.

    Please send me any information about lab results and or other consumer complaints against Pottery Barn rugs made in India.

    Sincerely,

    [REDACTED]

    Model
    Palampore, red 10x14 tufted wool rug
    Bought from
    Pottery Barn
    Where
    Whispering Pines, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Pottery Barn, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  3. Hurt, no treatment

    Made Mar 8, 2012, sent to the company Mar 16, 2012, published by CPSC Mar 30, 2012

    The product, in the report: Potter Barn rugs 2 5X8 Wool and Jute rugs: item 91-7310568 Cost $349.00 There were also 3 other rugs purchased but I think these two rugs were the ones with mites. the item number of the other three rugs are the following: 91-7204720 91-3186863 63-3097334

    I purchased five rugs from Pottery Barn. The rugs were delivered to my pest free home. After the rugs were delivered I began to notice that I was being bitten. It appears that the rugs were infested with some type of mite. I called Pottery Barn and they informed me that the rugs were imported from India. The mites continued to bite me and I could not sleep in my home or work from my home I was forced to leave my home. My eyes and skin are still affected by the bites. I am in the process of having the rugs removed and having the home cleaned and/or fumigated.

    Bought from
    Pottery Barn (online)
    Bought
    Dec 1, 2011, about then
    Where
    Gainesville, Florida: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Pottery Barn, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. No one hurt

    Made May 23, 2011, published by CPSC Jun 14, 2011

    The product, in the report: it is a 5X7 (guess) wool Pottery Barn Rug. Purple, Green, burgundy print.

    I bought a Pottery barn rug about 5-6 years ago. It has this horrendous smell...still. Was in my teenage son’s room (so counted the smell as teenage boy) however the rug was hidden and protected under his bed (still in mint condition). He moved out, moved the rug downstairs, and it has smelled up the entire family room with an awful chemical smell. I searched “how to get smell out of wool rug” came up with this blog http://www.apartmenttherapy.com/ny/good-questions/good-question-why-does-my-new-rug-smell-000956 which now has me concerned this smell may be chlordane. As that is the only pesticide that can last and smell this long (over 40 years). We just put down our lab, who slept in that room, and he was loaded with cancer. My son has all kinds of allergy problems. I want to know what is in this rug. There are several other blogs of concern about this http://madtownmacs.blogspot.com/2008/01/pottery-barn-rug-smell.html

    http://www.petitiononline.com/PBSS2008/petition.html

    http://russellsfeet.wordpress.com/2011/02/16/tales-of-a-toxic-pottery-barn-rug/

    Actually I could go on forever. I am looking into the expense of having this rug tested today. Thank you for your time.

    Bought from
    Pottery Barn, Michigan
    Bought
    Jan 1, 2005, about then
    Where
    rockford, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Pottery barn, made or sold by WILLIAMS-SONOMA, INC.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Runners, throw rugs or doormats

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An example nursing home

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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