Hearth Record

Back to Bathtubs or showers

Pearl (Maxx) bathtubs or showers

1 report to CPSC, the latest made Sep 24, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Sep 24, 2014the latest report was made
  • Sep 24, 2014the earliest
  • 0with the company’s comments
Brand
Pearl (Maxx)
Maker
MAAX BATH INC. / MAAX US CORPMakers, importers or sellers, as the reports name them
Product
Bathtubs or showersCPSC’s product type: Bathtubs or Showers (code 611), in Home Maintenance and Structures: Plumbing & Bath

By month

1 report from October 2013 to September 2014; the most in September 2014, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20141

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 24, 2014, sent to the company Oct 2, 2014, published by CPSC Oct 17, 2014

    The product, in the report: Pearl Whirlpool Tub

    Please see the emails below (read from bottom up). It appears they discontinued this product due to this problem.

    From: M-Global-ININ AS_STM01_Email_Q01 [mailto:[REDACTED]@maax.com] Sent: Tuesday, September 23, 2014 3:48 PM To: [REDACTED] Subject: FW: Pearl Whirlpool Tub 1110|AMOR00900860

    Hi, I’m sorry but no, this system is discontinued. The way they build the system back in this time the control and the pump was built as one unit, for you that mean you will need a new pump, control box and starter button. I know a costumer, who got the same problem, install a wall switch to cut the power to the unit from the bathroom. Also here I join a document to show you different type of system to replaced your. Thanks!

    [REDACTED] Advisor - Technical Service Conseiller - Service Technique MAAX Bath Inc./Bain MAAX Inc. Tel: 1-877-GET-MAAX (438-6229) Fax: 1-800-667-9247 www.maax.com

    ________________________________________ -----Original Message----- From: [REDACTED] Sent: Monday, September 22, 2014 07:18:50 To: M-Sainte-Marie-Aftersales Service Cc: [REDACTED] Subject: Pearl Whirlpool Tub 1110 Thank you for your prior response. The continues to be a chronic problem. We do not use this tub much and the only way we can seem to keep the tub from running when the water is gong from the tub is to turn the circuit breaker off. Any other suggestions?

    [REDACTED]

    From: [REDACTED] On Behalf Of M-Sainte-Marie-Aftersales Service Sent: Thursday, November 01, 2012 4:52 PM To: [REDACTED] Subject: RE: Pearl Whirlpool Tub 1110

    HI [REDACTED], That is the Pearl Multispeed system. My first suggestion is to clean the water detector. The small button just above one of the jets approximately the size of a dime, remove this by turning it counter clockwise and applying force to the surface. Once it is removed clean the back and the little rod behind it and reinstall it. Often this is all that is required for you to revive the tub and make it work properly. The water detector prevents the pump from operating without water however because of water deposits like calcium, it can prevent the detector from detecting the water and will not allow the pump to start. Let me know if this does not work. [REDACTED] Advisor - Technical Services Conseiller - Services Techniques MAAX Bath Inc. / Bain MAAX Inc. Tel: 1-888-957-7816 / Fax: 1-800-201-8308 [REDACTED]@maax.com www.MAAX.com

    ________________________________________ From: [REDACTED] Sent: November 1, 2012 8:47 AM To: M-Sainte-Marie-Aftersales Service; [REDACTED] Cc: [REDACTED] Subject: RE: Pearl Whirlpool Tub 1110 [REDACTED]:

    Thank you very much for your assistance with this. Attached are the photos you requested.

    [REDACTED]

    From: [REDACTED] On Behalf Of M-Sainte-Marie-Aftersales Service Sent: Wednesday, October 31, 2012 8:44 AM To: [REDACTED] Subject: RE: Pearl Whirlpool Tub 1110

    HI [REDACTED], there are a few things that we can suggest but in an effort of not sending you down the wrong path because we are not certain of the actual electronics in your tub, could you send me a picture of the bath tub including top side control?? There are a few options of what your tub may have in it and each has their own nuances [REDACTED] Advisor - Technical Services Conseiller - Services Techniques MAAX Bath Inc. / Bain MAAX Inc. Tel: 1-888-957-7816 / Fax: 1-800-201-8308 [REDACTED]@maax.com www.MAAX.com

    ________________________________________ From: [REDACTED] Sent: October 29, 2012 12:55 PM To: M-Sainte-Marie-Aftersales Service Cc: [REDACTED] Subject: Pearl Whirlpool Tub We have a Pearl Whirlpool Tub in our guest bathroom. We do not use this very much. We did use it 2 days ago and it worked fine. Then, several hours later, in the middle of the night, the motor turned on by itself for about 30 seconds. It did this several times until I turned off the circuit breaker. I turned the circuit breaker back on today (after using the red “test” button on the GFI circuit breaker switch) and the motor started randomly coming on and off. Am interested in troubleshooting suggestions.

    Thank you. [REDACTED]

    Model
    1110
    Bought
    Apr 12, 2004
    Where
    Bethesda, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Pearl (Maxx), made or sold by MAAX BATH INC. / MAAX US CORP
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Bathtubs or showers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.