Moen bathtubs or showers
4 reports to CPSC, the latest made Jun 30, 2017. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Jun 30, 2017the latest report was made
- Aug 31, 2011the earliest
- 3with the company’s comments
- Brand
- Moen
- Makers
- Moen Incorporated and Wholesale Plumbing.com, LLCMakers, importers or sellers, as the reports name them
- Product
- Bathtubs or showersCPSC’s product type: Bathtubs or Showers (code 611), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2017 | 1 |
| November 2014 | 1 |
| November 2013 | 1 |
| August 2011 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Jun 30, 2017, sent to the company Aug 17, 2017, published by CPSC Aug 31, 2017
The product, in the report: Moen chrome two-function 9” diameter spray head rain shower (part no. S1311).
The product is a Moen chrome two-function 9” diameter spray head rain shower (Part No. S1311). The shower head non-serviceable plastic components failed and allowed the shower head to fall while not in use. This occurred while a child was taking a bath, striking him on the ankle.
- Model
- S1311
- Bought from
- Ferguson’s, Florida
- Bought
- Aug 15, 2013, about then
- Where
- Jacksonville, United States: Home/
Apartment/ Condominium - Who was involved
- Age 4, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Moen, made or sold by Moen Incorporated
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Nov 6, 2014, sent to the company Nov 18, 2014, published by CPSC Dec 4, 2014
The product, in the report: MOEN Model # LR2308W Internet # 202884186 Store SKU # 525595 Home Care 12 in. x 1.26 in. Suction Balance Assist Bar
Moen makes a product called
MOEN Model # LR2308W Internet #[REDACTED]Store SKU # 525595 Home Care 12 in. x 1.26 in. Suction Balance Assist Bar
which installs in a shower area via suction cups. Of course, there are all sorts of disclaimers about the product not being designed to support a person’s full weight - understood. But, the implication of the product is that you should at least be able to grab on to it to help maintain some balance in the shower area.
We installed the device according to the directions and after several weeks, it came off in my wife’s hand. She was most certainly not using it to support anywhere near her full weight.
The implication of the product is that a user should be able to use it as my wife did, regardless of any disclaimers on the package, and not have it come off in your hand.
My wife was not injured and we have no interest in making any money from this; we have no lawsuits filed.
What we do want to do is get this product taken off of the shelves.
Sincerely,
[REDACTED] and [REDACTED]
- Model
- MOEN Model # LR2308W Suction Balance Assist Bar
- Serial number
- LR2308W
- Bought from
- Home Depot, California
- Bought
- Apr 1, 2014, about then
- Where
- Pismo Beach, California: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Moen, made or sold by Wholesale Plumbing.com, LLC
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Nov 19, 2013, sent to the company Nov 27, 2013, published by CPSC Dec 12, 2013
The product, in the report: Moen Home Care Pause Control Handheld Shower, Chrome, Model # DN8001CH
I purchased a Moen Home Care Pause Control Handheld Shower in January 2012. About 11 months after we installed it, the tab that controls the different flow settings broke off when I was changing the setting and sliced my thumb open. I contacted the company right away to report it. Since it was still under warranty, they sent me a replacement. We installed the replacement showerhead in December 2012. This morning (11/19/13), I was adjusting the setting on the showerhead and the same thing happened - the tab broke off, slicing my thumb open. I again contacted the company to report the incident and speak with someone about my safety concerns. They are sending me a replacement under the warranty, and sending a return shipping label to send the broken showerheads to their Quality Lab for inspection. In no way have these showerheads been misused or abused, while we have owned them, that would cause the tabs to break.
- Model
- Model # DN8001CH
- UPC
- 034584011701
- Serial number
- unknown
- Bought from
- Moen (replacement)
- Bought
- Dec 4, 2012, about then
- Where
- Cheektowaga, New York: Home/
Apartment/ Condominium - Who was involved
- Age 26, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Moen, made or sold by Moen Incorporated
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Aug 31, 2011, published by CPSC Sep 30, 2011
The product, in the report: Moen hand held shower with hose
I bought a hand held shower.. The smell emanating from the plastic is very strong and pungent. i returned it and found another brand of shower heard. The hose also has this very acrid smell. It fill the whole room and is very nauseating to me.
- Bought
- Aug 30, 2011
- Where
- Brewster, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 77, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Moen, made or sold by Moen Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.