Rocky Mountain Custom Glass glass shower and bathtub doors
1 report to CPSC, the latest made Mar 19, 2020. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Mar 19, 2020the latest report was made
- Mar 19, 2020the earliest
- 0with the company’s comments
- Brand
- None given: no report names a brand, so the group is named for its maker, Rocky Mountain Custom Glass
- Maker
- Rocky Mountain Custom GlassMakers, importers or sellers, as the reports name them
- Product
- Glass shower and bathtub doorsGlass enclosures for bathtubs and showersCPSC’s product type: Glass Bathtub or Shower Enclosures (code 609), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2020 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Emergency room Made Mar 19, 2020, sent to the company Apr 16, 2020, published by CPSC Apr 30, 2020
The product, in the report: The invoice states “Euro Shower (BN) Downstairs 59x84 W/Towel Bar.” It was a tempered glass door, installed by [REDACTED] of Aspen Glass & Mirror, LLC. Manufactured by Rocky Mountain Custom Glass in Salt Lake City.
On the evening of March 2, 2020, my 11 year old son got into the shower in our downstairs bathroom. Nothing out of the ordinary occurred. He started the shower, and when it was warm, he got in and closed the door. He estimates that he had been in the shower for about 15 minutes when the glass door suddenly exploded. He had his back turned to the door at the time to let the water hit the right side of his body, so he did not see the glass shatter, only heard it. He says it was a very loud boom. He turned around and saw glass everywhere, and at that time realized that he was bleeding very badly from a large, deep laceration on his left lower leg. He had to walk over the broken glass to get out, which caused multiple smaller lacerations on his feet. My husband was able to place a tourniquet on his leg and then apply pressure to the wound while I called paramedics. He was taken to the Emergency Department and treated for a laceration on his left calf that was approximately three inches long, gaped open widely, and extended through the full thickness of the dermal and subcutaneous tissues and about 1/2” into his gastrocnemius muscle. Clearly the chunk of glass that hit his leg hit with significant force. If it had hit him on a more vital part of his body, such as his abdomen, neck, or face, or if it had been one of our smaller children in the shower that night, it could easily have been fatal. We are concerned that the glass company that installed the door may have done something that weakened the glass and made it more prone to shattering. When the door was initially installed sometime in December, it didn’t fit well and rubbed with opening and closing. The glass installers took the door down, took it back to their shop, and “polished” the edge down to make it fit better. We have learned through our research since this event that grinding down the edge of tempered glass can cause damage that makes it more prone to spontaneously shattering. We are very concerned that they are not taking this seriously and are simply shrugging their shoulders and saying “we have no idea why this happened, we’ve never heard of such a thing.”
- Bought from
- Aspen Glass & Mirror, LLC
- Bought
- Dec 16, 2019, about then
- Where
- Heber City, Utah: Home/
Apartment/ Condominium - Who was involved
- Age 11, Male
- The reporter’s relation to them
- My Child
- As this report names them
- made or sold by Rocky Mountain Custom Glass
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.