Enigma-X glass shower and bathtub doors

3 reports to CPSC, the latest made Jun 1, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

3reports to CPSC
Jun 1, 2020the latest report was made
Jul 14, 2017the earliest
2with the company’s comments

Brand: Enigma-X
Makers: BathAuthority LLC dba DreamLine and OVE DecorsMakers, importers or sellers, as the reports name them
Product: Glass shower and bathtub doorsGlass enclosures for bathtubs and showersCPSC’s product type: Glass Bathtub or Shower Enclosures (code 609), in Home Maintenance and Structures: Plumbing & Bath

Other ways the reports write the brand (1)

“Enigma”

By month

1 report from July 2019 to June 2020; the most in June 2020, 1. 2 earlier reports, since July 2017, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2020	1
October 2018	1
July 2017	1

How badly anyone was hurt

Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Emergency room
Made Jun 1, 2020, sent to the company Nov 19, 2020, published by CPSC Dec 4, 2020

The product, in the report: Enigma frameless, bath shower door (1 panel slid and the other was stationary) Model SHDR-61606210-08 (Item# 462334)

The consumer’s 20 year old son had just finished taking a shower and was sliding 1 panel to open the door, when it shattered (dime sized tempered glass shards). Pieces flew all across the floor, in the tub and in the toilet. The son placed a towel on the floor to exit the bathroom. However, he sustained lacerations to his feet and hands.
The son was taken to the ER for medical treatment. His wounds were cleaned, and medical tape was applied to his lacerations as well as glue. He was released the same day and no follow up appointments were needed
4/2020: A few days after the incident, the consumer called the firm and reported the incident to their rep. Initially the firm’s rep. offered to replace it with the same item shower door, but the consumer declined that offer. The consumer sent the firm pictures and followed up with them by a 2nd call.
The consumer said their rep. had numerous questions such as: 1) Did they maintain the shower door, 2) had they taken care of it properly or installed it correctly.
There was further discussion and the rep. asked for additional pictures, which the consumer provided. The firm’s rep. told the consumer that it appeared that one piece was not installed correctly.
However, the consumer spoke with her installer and he assured her that everything was installed properly. Nothing else was offered by the firm.
Prior to this incident, the consumer has never experienced any issues with this shower door.
This manufacturer did not have any recalls on their product, but there have been several prior reports on their shower doors in www.saferproduct.gov

Model
SHDR-61606210-08 (Item# 462334)
Bought from
Lowe’s
Bought
Mar 1, 2017, about then
Where
Dublin, Ohio: Home/Apartment/Condominium
Who was involved
Age 20, Male
The reporter’s relation to them
My Child
As this report names them
Brand Enigma, made or sold by BathAuthority LLC dba DreamLine
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/3/2021) BathAuthority LLC dba DreamLine: DreamLine appreciates feedback from customers, viewing every unsatisfactory customer experience as an opportunity to learn and improve. All DreamLine products are extensively tested prior to initial product launch and must meet or exceed code requirements to be entered into the DreamLine product line. DreamLine also submits to independent testing voluntarily to ensure a quality product and compliance to all standards and regulations. Consumer safety is foremost at DreamLine, allowing no product line to be released without passing these rigorous requirements.
DreamLine shower doors, like all shower doors on the market today, are produced with tempered glass that is in complete compliance with Consumer Product Safety Commission (CPSC) and American National Standards Institute (ANSI) standards and guidelines. All batches of DreamLine tempered glass are tested at our supplier’s plant, in compliance with industry standards for tempered glass.
Tempered glass, while stronger than annealed glass, is still able to break. The properties that make tempered glass able to sustain a direct hit to the face of a panel, however, make the edges the most vulnerable parts of the panel. The glass is placed under pressure during the tempering process and therefore, when a panel of tempered glass is stressed and fails, it is meant to shatter into thousands of small pieces. This is the inherent safety feature of tempered glass and is meant to cause less serious injury than if the panel broke into large shards.
We are not aware of any systematic defects or failures for this model. Breakage is possible and can take place due to improper installation or incorrect use. Since DreamLine does not install, and was not a party to either the installation or use of this product, it is impossible to determine why the panel failed.
We understand that you trust your installer, but based on the photos that were provided to DreamLine, there were errors in the installation that would contribute to the panel failing in the way that it did.

CPSC report 20200601-16370-1985203. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 21, 2018, sent to the company Oct 29, 2018, published by CPSC Nov 20, 2018

The product, in the report: DreamLine Enigma-X 44-3/8 to 48-3/8 in. W x 76 in. H Frameless Sliding Corner Shower Enclosure in Polished Stainless Steel Store SKU #1000133443 Internet #204290174

One panel of three of a DreamLine Enigma Frameless Corner Shower spontaneously shattered, seriously injuring the individual in the shower at the time.

Model
Enigma-X 44-3/8 to 48-3/8 in. W x 76 in. H
Bought from
Home Depot, New Hampshire
Bought
Jun 25, 2017, about then
Where
MARBLEHEAD, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 61, Female
The reporter’s relation to them
Self
As this report names them
Brand Enigma-X, made or sold by BathAuthority LLC dba DreamLine
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/3/2021) BathAuthority LLC dba DreamLine: DreamLine appreciates feedback from customers, viewing every unsatisfactory customer experience as an opportunity to learn and improve. All DreamLine products are extensively tested prior to initial product launch and must meet or exceed code requirements to be entered into the DreamLine product line. DreamLine also submits to independent testing voluntarily to ensure a quality product and compliance to all standards and regulations. Consumer safety is foremost at DreamLine, allowing no product line to be released without passing these rigorous requirements.
DreamLine shower doors, like all shower doors on the market today, are produced with tempered glass that is in complete compliance with Consumer Product Safety Commission (CPSC) and American National Standards Institute (ANSI) standards and guidelines. All batches of DreamLine tempered glass are tested at our supplier’s plant, in compliance with industry standards for tempered glass.
Tempered glass, while stronger than annealed glass, is still able to break. The properties that make tempered glass able to sustain a direct hit to the face of a panel, however, make the edges the most vulnerable parts of the panel. The glass is placed under pressure during the tempering process and therefore, when a panel of tempered glass is stressed and fails, it is meant to shatter into thousands of small pieces. This is the inherent safety feature of tempered glass and is meant to cause less serious injury than if the panel broke into large shards.
We are not aware of any systematic defects or failures for this model. Breakage is possible and can take place due to improper installation or incorrect use. Since DreamLine does not install, and was not a party to either the installation or use of this product, it is impossible to determine why the panel failed.

CPSC report 20181021-BF977-2147384892. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 14, 2017, sent to the company Jul 26, 2017, published by CPSC Aug 9, 2017

The product, in the report: ENIGMA-X 44-in to 48-in WX76in H.Frameless sliding shower door

On the 4th of July we had family visiting us.One of the family members used the shower and as she was getting out of the shower and opened the shower door (Tempered glass),the door shattered and crumbled down within seconds into multiple small pieces spontaneously..she sustained severe laceration to the wrist ,barely missing the nerve and arteries,multiple small laceration on forearm, and on both lower extremity.she was bleeding profusely, was rushed to the emergency room by ambulance where her bleeding was controlled, and the laceration was sutured both on her wrist and lower extremity.She continues to have persistent pain and numbness in her Right hand, and being a right handed person has difficulty to do her daily activities.This incident has traumatized her not only physically but emotionally, and has put a burden on the family economically as she is not able to do her job. These are expensive glass shower enclosures , the manufacturer does not mention anywhere there is risk of spontaneous shattering of these doors.Since we have small children at home we do not want this incident repeated , and want the public to be aware of the possibility of of glass shattering and severe injuries. Kindly make sure that this message gets out to the public, and the manufacturers keep their customers well informed regarding the risks.

Model
SYDNEY
Serial number
246986
Bought from
LOWES, New York
Bought
Jun 21, 2015
Where
Jamesville, New York: Home/Apartment/Condominium
Who was involved
Age 25, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Enigma-X, made or sold by OVE Decors
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20170714-63364-2147398963. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Enigma-X glass shower and bathtub doors

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.