Delta glass shower and bathtub doors

67 reports to CPSC, the latest made Oct 18, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

67reports to CPSC
Oct 18, 2026the latest report was made
Feb 5, 2015the earliest
65with the company’s comments

Brand: Delta
Makers: Delta Faucet Company and LIBERTY HARDWARE MANUFACTURING CORPORATIONMakers, importers or sellers, as the reports name them
Product: Glass shower and bathtub doorsGlass enclosures for bathtubs and showersCPSC’s product type: Glass Bathtub or Shower Enclosures (code 609), in Home Maintenance and Structures: Plumbing & Bath

Other ways the reports write the brand (11)

“Delta Shower Doors”, “Delta Simplicity”, “Delta - Nickel Frosted Windmere Collection”, “Delta Commix”, “Delta Fauce”, “Delta Faucet”, “Delta Lyndall”, “Delta Neo Glass Enclosure”, “Delta Shower”, “Delta frameless shower door” and “Delta shower doors”

By month

12 reports from November 2025 to October 2026; the most in May 2026, 3. 55 earlier reports, since February 2015, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2026	1
September 2026	1
May 2026	3
April 2026	2
February 2026	3
January 2026	2
October 2025	1
September 2025	1
August 2025	3
July 2025	2
June 2025	1
May 2025	2
January 2025	1
December 2024	1
November 2024	1
August 2024	1
June 2024	2
May 2024	1
April 2024	1
January 2024	1
December 2023	1
July 2023	1
March 2023	1
April 2022	1
January 2022	2
April 2021	1
December 2019	1
November 2019	2
October 2019	1
September 2019	1
July 2019	1
June 2019	1
May 2019	1
December 2018	1
November 2018	1
July 2018	1
May 2018	1
December 2017	2
November 2017	1
August 2017	1
May 2017	1
April 2017	1
November 2016	2
March 2016	2
January 2016	2
August 2015	1
June 2015	1
May 2015	1
April 2015	1
February 2015	1

How badly anyone was hurt

Emergency room 14 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 3 CPSC: Injury, Seen by Medical Professional
First aid 22 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 8 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 2 CPSC: Injury, Level of care not known
No one hurt 17 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

No one hurt
Made Oct 18, 2026, sent to the company Oct 21, 2026, published by CPSC Nov 4, 2026

The product, in the report: Delta shower door. Product label is Xinxin Glass.

Our glass shower burst. The door was made by Delta and sold by Home Depot. One of the two sliding glass doors burst overnight. No injuries occurred.

Model
SGCC-6272-6mm-U-A
UPC
ANSI Z97.1-2015
Serial number
SGCC-6272-6mm-U-A
Bought from
Home Depot
Bought
Jun 30, 2021, about then
Where
Durham, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20261018-60CA7-2147307678. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 8, 2026, sent to the company Sep 14, 2026, published by CPSC Sep 28, 2026

The product, in the report: Frameless sliding shower door with two sliding tempered glass panels mounted in a top track, used to enclose a walk-in shower in a residential bathroom. Delta Everly series, Contemporary style, model SD3226588. Nickel finish hardware with clear glass. Sold as a 60 in. nominal size, 71 in. high, adjustable to fit openings 50.125 to 58.5 in. wide. Each glass panel is 6 mm tempered glass, approximately 29.75 in. wide by 67.75 in. high. Purchased new from The Home Depot on June 20, 2020, order number [REDACTED], Home Depot internet number 302918742. Installed in 2020. The manufacturer sells the replacement glass panel set for this door under part number SDGS060-CL-R. The outer panel is the one that shattered. The inner panel remains installed and has been taken out of service.

The outer sliding glass panel of a Delta Everly 60 in. x 71 in. frameless sliding shower door spontaneously shattered in a bathroom in my home. The door was purchased new on June 20, 2020 and installed that year. It had been in normal daily household use for approximately six years with no prior incident. The failure occurred at approximately 1 PM. I was in the adjoining bedroom and heard the panel break from there.
At the time of the failure the bathroom was unoccupied and the shower was not in use. No one touched the door. No object struck it. It was not being cleaned, adjusted, opened, or closed. The panel broke on its own.
The panel is 6 mm tempered glass. When it failed it disintegrated into a large volume of fragments that covered the shower pan and the bathroom floor and traveled well outside the enclosure, reaching every corner of the bathroom. Cleanup required a shop vacuum, and small fragments continued to turn up afterward. Glass dust covered everything and required careful cleaning.
No one was injured, only because the bathroom happened to be empty at that moment. The bathroom is used daily by 2 adults. Anyone standing in the shower, stepping into it, or walking through the room barefoot when the panel failed would have been exposed to a large quantity of falling and scattered glass with clear laceration potential, including risk of eye injury from flying fragments.
The second glass panel from the same door remains installed. In written correspondence about this incident, the manufacturer stated that the remaining panel could be compromised due to the glass breakage and advised me to use extreme caution when handling it. In later correspondence the manufacturer stated that the remaining panel may have been compromised because required safety components were, in its view, not installed correctly. I have taken the enclosure out of service and the shower is not being used.
I reported the incident to the manufacturer. The claim was denied and the denial was upheld on further review. The manufacturer attributed the failure to installation error based on its review of photographs taken after the panel had already shattered. No one from the manufacturer inspected the door or the glass. No fracture analysis was performed and no fracture origin has been identified. I asked the manufacturer to identify where the fracture originated and what point of contact it corresponds to. That question has not been answered.
The manufacturer has not offered to inspect or replace the remaining panel that it described as potentially compromised.

Model
SD3226588
Serial number
None. Glass etched SGCC-6272-6mm-U-A
Bought from
Home Depot
Bought
Jun 20, 2020
Where
Rogers, Arkansas: Home/Apartment/Condominium
Who was involved
Age 44, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/24/2026) Delta Faucet Company: Delta has been in communication with this consumer to gather more details in order to fully investigate this report.
While Delta regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Delta takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260908-A1049-2147310413. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 18, 2026, sent to the company May 21, 2026, published by CPSC Jun 5, 2026

The product, in the report: Delta SGCC-6272-6mm-U-A. Tempered Safety Glass ANSI Z97 1-2015. 16 CFR 1201

On Saturday evening May 16, 2026 @ [REDACTED] pm, my 13-year-old son entered his bathroom to take a shower. He turned on the shower water, waited for it to warm up, entered the shower and then reached for the handle of the sliding glass shower door in order to close it. According to my son, as he grabbed the handle, the glass shower door suddenly shattered/exploded without warning.
I immediately heard a very loud crashing sound from kitchen and ran downstairs to the bathroom. When I entered the bathroom, there was shattered tempered glass throughout the shower, bathroom floor, and surrounding area. My son was visibly shaken and had multiple cuts/scratches from the broken glass.
Prior to this incident, the shower door had shown no signs of damage, instability, cracking, sticking, or operational issues. The shower door had been installed new in approximately 2017 and had been in normal household use since installation.
The pattern of breakage appeared consistent with a full tempered-glass failure, with the glass breaking into thousands of small fragments. No objects struck the glass, and there was no horseplay or unusual force involved. The only contact described was normal use of the shower door handle.
After the incident, I researched similar occurrences and located reports/complaints involving similar Delta shower doors allegedly shattering unexpectedly during ordinary use.
Photos were taken immediately following the incident documenting:
* The shattered glass throughout the bathroom * The remaining shower panel/frame * The injuries sustained by my son
This incident created a significant safety hazard and caused physical injury and emotional distress to my child.

Model
Delta SGCC-6272-6mm-U-A.
Serial number
ANSI Z97 1-2015. 16 CFR 1201
Where
BREWERTON, New York: Home/Apartment/Condominium
Who was involved
Age 13, Male
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/26/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260518-14821-2147319110. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 16, 2026, sent to the company May 22, 2026, published by CPSC Jun 8, 2026

The product, in the report: Frameless Mod Soft/Closed Sliding Shower Door

On May 11 2026, at [REDACTED] am, while the shower was completely empty an unused, the tempered glass sliding door spontaneously exploded with a loud bang, shattering into thousand of pieces and scattering sharp across the entire bathroom .The door has been installed and operating under normal use for over 4 years. This was a risk of injury. The product category: Home/bathroom fixture or construction material Brand Name: Delta Lyndall Model Number: Frameless mod Soft-Closed sliding Shower Door Manufacturer: Home Depot/Delta Lyndell Retailer: Home Depot Purchase date: 1-26-2022

Model
Lydall 60 x 71.5 inches
UPC
Not Availble
Serial number
Not Applicable
Bought from
Home Depot
Bought
Jan 26, 2022
Where
San Diego, California: Home/Apartment/Condominium
Who was involved
Age 57, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta Lyndall, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/4/2026) Delta Faucet Company: Liberty has previously reviewed this matter with the consumer. Liberty noted several installation errors in the photos provided by the consumer, most notably the omission of safety components from the installation.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260516-11F51-2147319205. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made May 7, 2026, sent to the company May 12, 2026, published by CPSC May 27, 2026

The product, in the report: Delta rubbed bronze shower door 60” with frosted glass - Xinxin Glass SGCC-6272-6mm-U-A Tempered Safety Glass ANSI Z97.1-2015 16CFR 1201 II

Our Delta glass shower door just shattered all over the bathroom and out into the hallway. No one was in the bathroom at the time, as it happened about midnight. There are no injuries yet. Still have to clean up the glass, picked up some and dinged my fingers a couple of times so far. We had it installed by plumbers about 4 years ago. No issues, chips or cracks were evident.

Model
SGCC-6272
Bought
Jul 1, 2022, about then
Where
Williston, North Dakota: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(5/26/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260507-488C9-2147319686. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 14, 2026, sent to the company Apr 17, 2026, published by CPSC May 1, 2026

The product, in the report: DELTA Xinxin Glass SGCC-6272-6mm-U-A Tempered Safety Glass ANSI Z97.1-2015 16 CFR 1201 II

I returned home and I went into my son’s bathroom and saw that one of the glass shower doors had shattered. No one was home ate the time. Luckily my son was not in the shower when this happened. I then cleaned up all the glass and in the process cut my hand. The glass shower doors are made by Delta. The specific door is SGCC-6272-6mm-U-A Tempered Safety Glass ANSI Z97.1-2015 16CFR 1201 II.

Model
SGCC-6272-6mm-U-A Tempered Safety Glass ANSI Z97.1
Where
Arlington, Virginia: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/21/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260414-5E3AC-2147320598. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 3, 2026, sent to the company Apr 8, 2026, published by CPSC Apr 22, 2026

The product, in the report: Frameless frosted pattern Sliding Shower Door Glass Panels in Tranquility

I am submitting this report to document a dangerous incident involving a Delta sliding glass shower door that suddenly exploded without warning in my home.
At about 11:00 PM EST, my baby and I were asleep when we were startled by a loud explosion coming from the bathroom. When I checked, I found that the Delta sliding glass shower door had shattered on its own. Glass shards were thrown everywhere across the bathroom and nearby area. This created a very dangerous situation and could have caused serious injury.
The explosion was loud enough to terrify my baby, who woke up screaming. No one was touching or using the shower door at the time. There was no impact or misuse that would explain the glass breaking. It appeared to shatter on its own.
This product poses a serious safety hazard, especially in homes with children. A shower door should not suddenly explode and scatter sharp tempered glass throughout the home. I am concerned this may be related to a manufacturing defect because there have been other reported incidents involving tempered glass shower doors shattering without warning.
I am reporting this incident so it can be investigated and to help prevent this from happening to other families. I am also requesting that Delta address this dangerous issue and provide a replacement and proper remedy.
Product - Delta sliding glass shower door Hazard - Shower door suddenly shattered and scattered glass shards Incident location - Bathroom in home Time of incident - About 11:00 PM EST Injuries - Emotional distress and risk of serious physical injury. Child was terrified by the explosion. Requested action - Investigation, safety review, manufacturer accountability, and replacement of the shower door.

Model
SDGS060-CLQ-R UPC C
UPC
885785555521
Bought from
Home depot
Bought
Dec 1, 2023, about then
Where
Amissville, Virginia: Home/Apartment/Condominium
Who was involved
Age 42, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/21/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260403-E3113-2147321024. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 23, 2026, sent to the company Feb 26, 2026, published by CPSC Mar 12, 2026

The product, in the report: Sliding glass shower doors, frosted, with an etched fleur de lis pattern.

One of the glass shower doors in our master bathroom spontaneously exploded. It was at midnight; no one was in the bathroom at the time so no one was hurt.

Model
SGCC-6272-6mm-U-A
Bought from
Home Depot
Bought
Apr 30, 2021
Where
Lakewood, Washington: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/12/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260223-9CD1B-2147323340. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 10, 2026, sent to the company Feb 13, 2026, published by CPSC Mar 2, 2026

The product, in the report: Tranquility traditional sliding tub/shower door 60”

Delta “Tranquility” traditional sliding tub/shower door spontaneously combusted 2/1/2026. We were watching TV, and thankfully not injured by raining pieces of the tempered glass. Glass and hardware was everywhere. Door 4 years old.

Model
SGCC-6272-6mm-U-A
UPC
not available
Serial number
n/a
Bought from
HOME DEPOT
Bought
Oct 8, 2021
Where
Grants Pass, Oregon: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand DELTA, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/26/2026) Delta Faucet Company: Liberty was able to match this report to a specific customer care record. There were several installation errors identified, most notably protective bumper components. While Liberty regrets that the consumer experienced issues with their product, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260210-751A7-2147323706. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 8, 2026, sent to the company Feb 11, 2026, published by CPSC Mar 5, 2026

The product, in the report: shower door

exploding shower door

Model
shower door
Bought from
lowes
Bought
Oct 1, 2018, about then
Where
Simi Valley, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/26/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260208-10A31-2147323766. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jan 26, 2026, sent to the company Jan 29, 2026, published by CPSC Feb 17, 2026

The product, in the report: Delta Glass shower door.

Delta shower door exploded when not in use causing glass to go everywhere in my bathroom. Glass cut me when I was cleaning it. It went in shower drain and floor air duct.

Model
SGCC 6272
Where
St. Louis, Missouri: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(1/30/2026) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260126-41E67-2147324169. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2026, sent to the company Jan 21, 2026, published by CPSC Feb 10, 2026

The product, in the report: Shower glass door

Caller stated that the shower glass door exploded while it was not in use, he stated that he heard the noise from another room. He stated that the glass pieces became a projectile damaging the bathtub. Fortunately, there was no one present which could have caused serious injuries. The manufacturer was not contacted yet. Caller feels that this product poses a safety hazard and should be reported.

Model
sdgt160-cl-r
Bought from
Home Depot, Florida
Bought
Nov 26, 2022
Where
Hallandale beach, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/27/2026) Delta Faucet Company: Liberty was able to match this report to a specific customer care record. There were several installation errors identified. Most notably, that both doors are missing outer angle blade seals, and the inner door has the wrong seal installed. While Liberty regrets that the consumer experienced issues with their product, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20260105-22DC0-5823333. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 8, 2025, sent to the company Oct 27, 2025, published by CPSC Nov 26, 2025

The product, in the report: Delta Commix 54-3/8 to 60 in. W x 76 in. H Frameless Exposed Roller Sliding Shower Door in Matte Black, 5/16 in. Clear Glass SDESR60-MB-R Internet # 316768794 Model # SDESR60-MB-R Store SKU # 1006342063

Delta SDGS060-CLN-R Shower Door exploded as i was in the shower as a result of a nickel sulfide inclusion, an estimated 125,000 PSI of pressure forcefully impacted my body, causing significant injuries and emotional trauma. The blast sent shards of glass in every direction. The glass struck the top of my head, and one of the metal rollers hit me on the forehead with extreme force, causing a laceration. My face and body were hit with shards, leaving me with multiple cuts and heightened sensitivity. The sound and force were so intense that it felt identical to a bomb or explosion inside our home, which is exactly what I believed had happened in that moment. As the glass fell, large shards and fragments covered the floor of the shower. Several pieces embedded in my feet, preventing me from safely stepping out.

Model
SDESR60-MB-R
Serial number
SDESR60-MB-R
Bought from
Home Depot Internet # 316768794
Bought
Jun 30, 2024, about then
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Age 45, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Delta Commix, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/13/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20251008-B6EB0-2147327238. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 30, 2025, sent to the company Oct 23, 2025, published by CPSC Nov 26, 2025

The product, in the report: Delta shower door, “Delta Simplicity 60 in. x 70 in. Semi-Frameless Traditional Sliding Shower Door in Bronze with Clear Glass,” purchased from Home Depot (SKU: 1001466554) , in July of 2021.

We purchased the Delta shower door, “Delta Simplicity 60 in. x 70 in. Semi-Frameless Traditional Sliding Shower Door in Bronze with Clear Glass,” from Home Depot (SKU: 1001466554) , in July of 2021. Today, one of the panes of glass shattered. No one was near the shower at the time, or even in the same room. We heard a loud crashing sound, and upon investigation found the glass door shattered across the bathroom floor and into the adjoining bedroom.

Model
Simplicity 60 in. x 70 in. Semi-Frameless Tradition
Bought from
Home Depot
Bought
Jun 30, 2021
Where
McKinney, Texas: Home/Apartment/Condominium
Who was involved
Age 9, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/13/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250930-088F7-2147327409. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Aug 30, 2025, sent to the company Sep 4, 2025, published by CPSC Sep 18, 2025

The product, in the report: Sliding bathroom glass door

One of the sliding tempered glass shower doors in my apartment bathroom suddenly shattered without any impact. I was in another room at the time, and no one was in the bathroom, so there were no injuries. The glass exploded into many small fragments, spreading across the shower floor, toilet, and surrounding bathroom floor.
Product Description: Product: Sliding tempered glass shower door Location: Bathroom shower enclosure Installation: Provided by apartment complex (I am a tenant, not the installer) Age/Date Installed: Unknown (installed before I moved in)
Condition prior to incident: No visible cracks or damage; normal use only
Injuries: None (fortunately no one was in the bathroom when it occurred).
However, if anyone had been inside, serious injury would likely have occurred.
Property Damage: Glass fragments scattered across bathroom floor and toilet. Cleanup required; potential scratching of flooring.
Why Im Reporting: Based on online reports and videos, spontaneous tempered glass breakage appears to be a known safety hazard in shower doors. I want to report this incident so it can be tracked in the national database and help prevent future injuries.

Model
Xinxin Glass
Serial number
16CFR 1201 II
Where
Westerville, Ohio: Home/Apartment/Condominium
Who was involved
Age 42, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by LIBERTY HARDWARE MANUFACTURING CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(9/17/2025) LIBERTY HARDWARE MANUFACTURING CORPORATION: The consumer provided little information and requested to not release contact information to Liberty. Accordingly, Liberty is unable to make any further inquiries to verify the information in the Report.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250830-DA970-2147328206. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 13, 2025, sent to the company Aug 18, 2025, published by CPSC Sep 2, 2025

The product, in the report: Delta Simplicity Traditional Semi-Frameless Sliding Shower Door 50-1/8 to 59-3/8 in Wx 70 in H Nickel w/Frosted Glass

Door shattered when plumer was adjust door due to it not closing proerly. Spoke on line with Home Depot Rep first and was told to speak to the manufacturer because there is a 5 year warranty on shower doors. Spoke to the customer service rep at Delta and was told that they would send me an email asking what information they would need from me. After numerous email they continue to blame the installer and not themselves.

Model
SDGS060-CLN-R
Bought from
Home Depot, Massachusetts
Where
Everett, Massachusetts: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
No Relationship
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/22/2025) Delta Faucet Company: Liberty was able to match this report to a specific customer care record and it appears that there was at least one installation error, involving the t-straps. While Liberty regrets that the consumer experienced issues with their product, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250813-1F2A3-2147328709. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 2, 2025, sent to the company Aug 5, 2025, published by CPSC Aug 19, 2025

The product, in the report: Delta Shower Doors SD3927408 Classic Semi-Frameless Traditional Sliding Bathtub 60” x58-1/8, Chrome Track

We purchased “Delta Shower Doors SD3927408 Classic Semi-Frameless Traditional Sliding Bathtub 60” x58-1/8, Chrome Track” from Amazon on August 29, 2021, and installed the shower doors immediately upon receiving them. There was no damage to the doors or track during shipping or installation. We used the shower doors for four years without any issue. Then at 4:30 a.m on August 1, 2025, our shower door exploded and shattered completely without warning, waking us up. Fortunately there were no injuries. We believe this to be a result of nickel sulfide inclusion, and know it is important to report these incidents.

Model
SD3927408
Bought from
Amazon.com
Bought
Aug 29, 2021
Where
Mount Sterling, Kentucky: Home/Apartment/Condominium
Who was involved
Age 29, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/18/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250802-C80D6-2147328958. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 30, 2025, sent to the company Sep 29, 2025, published by CPSC Nov 25, 2025

The product, in the report: Delta shower doors.

The consumer was at home with her partner cooking when they heard a noise. They started checking the house, inside and outside, but they could not find anything. Two hours later, the caller went to the bathroom, and she realized that the shower glass door had shut and there was glass all over the floor. They didn’t know what could have happened since none was using the shower at that moment. She contacted the company, and they told her they could send her a replacement for that door. However, the caller wanted the CPSC to know to make people aware that incidents like this can happen with this glass door.

Model
flannigan
Bought from
home depot, Ohio
Bought
Jul 21, 2025
Where
Unspecified: Unspecified
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/19/2025) Delta Faucet Company: Liberty was able to match this report to a specific customer care record. There were several installation errors identified, most notably missing blade seals and incorrect placement of grab bumpers. While Liberty regrets that the consumer experienced issues with their product, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250730-764CD-5443891. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 15, 2025, sent to the company Jul 18, 2025, published by CPSC Aug 1, 2025

The product, in the report: DELTA Portman traditional Semi Frameless Sliding Shower Doors Nickle Frosted Glass

My DELTA glass shower door exploded while I was showering

Model
DELTA Poirtman
Bought from
Home Depot
Bought
Oct 5, 2023, about then
Where
Clayton, Ohio: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Self
As this report names them
Brand DELTA, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/30/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250715-04E55-2147329568. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 11, 2025, sent to the company Jul 10, 2025, published by CPSC Jul 24, 2025

The product, in the report: Shower door Tempered Safety Glass ANSI Z97.1-2015 16 CFR 1201

Caller stated that the glass shower door exploded while it was not in use. She stated that when she got to bathroom door, she noticed the incident. There were glass pieces everywhere inside and outside the shower area. The manufacturer was contacted, and they requested information that she sent to them. Caller feels that there should be a warning on the shower door about the hazard.

Serial number
SGCC - 672 - 6mm - U- A
Bought from
installed by contractor
Where
Beverly, Massachusetts: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/21/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250611-B7161-5346462. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 9, 2025, sent to the company May 13, 2025, published by CPSC Jun 4, 2025

The product, in the report: Shower door

Shower door exploded.

Where
United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/27/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250509-1E1A6-2147331437. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 8, 2025, sent to the company May 12, 2025, published by CPSC May 27, 2025

The product, in the report: Delta Pivoting Shower Door

Our bathroom had a Delta Pivoting Glass shower door. We have lived in the house for 9 months and the door was installed by the prior owner. There was no indication of an improper installation. In the middle of the night, the glass door shattered to many pieces, sending glass shards all over the bathroom. Luckily nobody was in the bathroom. This is a serious safety concern, knowing that the glass door could shatter and send glass shards flying across the room. with no explanation.

Model
Pivoting Shower Door
UPC
N/A
Serial number
N/A
Where
Wheaton, Illinois: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/27/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250508-AB43D-2147331457. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2025, sent to the company Jan 7, 2025, published by CPSC Jan 23, 2025

The product, in the report: Simplicity 60 x 58 3/4 frameless contemporary sliding bathtub door

On January 2, 2025, I was awakened to a loud boom and discovered one of my shower doors exploded into a million pieces.

Model
Delta Simplicity
Serial number
885785106341
Bought from
Home Depot
Bought
Nov 16, 2022
Where
Los Angeles, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/15/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20250105-963B6-2147334141. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 19, 2024, sent to the company Dec 26, 2024, published by CPSC Jan 15, 2025

The product, in the report: Delta shower frame and doors standard 60in.

Woke up in middle of night to broken glass all over my bathroom. I was only one here and asleep when it imploded. These are Delta doors, about 3 yrs old.

Model
SGCC-6272
Serial number
ANSI Z97.1-2015
Bought from
Home depot
Bought
Jan 1, 2023, about then
Where
Lake Worth, Florida: Home/Apartment/Condominium
Who was involved
Age 67, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/10/2025) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20241219-94549-2147334511. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 1, 2024, sent to the company Dec 5, 2024, published by CPSC Dec 19, 2024

The product, in the report: Frameless, sliding show glass doors

9/15/2024: The consumer was preparing to get into the tub, when 1 of the 2 glass shower doors shattered. She and her husband cleaned up the glass, but it left several chips in the tub’s finish. Her husband removed the 2nd shower door. However, as he was carrying it, the 2nd door shattered in his hands, while he was walking in their garage. It broke into pieces like a car windshield. There were no injuries.
She called the manufacturer and they will provide the replacement glass, but will not cover the cost of installation or the damage to their tub. The consumer has to purchase the replacement doors and send the company a copy of their receipt, before they will provide the refund thm.
The consumer said that the doors were installed by a professional, who has done a lot of work on their home.

Model
2435505
Serial number
SD3276634
Bought from
Busy Beaver
Bought
Sep 15, 2021
Where
New Castle, Pennsylvania: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta - Nickel Frosted Windmere Collection, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/13/2024) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20241101-90065-4970930. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 6, 2024, sent to the company Aug 19, 2024, published by CPSC Sep 3, 2024

The product, in the report: Sliding glass shower door

6/9/2024 ([REDACTED]): Outer glass show door spontaneously shattered and the inner glass door remained intact. The door broke into sharp pieces. At the time, the consumer thought that his home was being broken into
(6/2024): He reported the matter to the manufacturer.
The manufacturer initially told him that the door was installed incorrectly. The consumer has a structural engineer examine the door and the engineer said that was not true.
The firm’s next response was to request pictures of his injuries. The consumer said he would not litigate the matter by email and wanted all the shower doors in his home replaced.
He moved into the home approximately 3 years ago and the shower doors were installed by the prior owner.
The consumer sustained lacerations on the planter server 5th metacarpal-phalangeal joint. He works in the medical field and treated himself.
The manufacturer turned the matter over to their Claims Adjustment Department. However, the consumer is still waiting for the company to replace the shower doors in his home and their response.
The consumer said that shower doors should be built in the same manner as auto safety glass.
The door also had the following information: US Tempered ANSI: Z971-2015 16-CFR 1203

Model
SGCC6272 6MILIMETER
Where
Silver City, New Mexico: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/3/2024) Delta Faucet Company: Liberty has previously reviewed this matter with the consumer. Liberty noted several installation errors in the photos provided by the consumer. While Liberty regrets that the consumer experienced issues with their product, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240806-298B5-4853761. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jun 22, 2024, sent to the company Jun 26, 2024, published by CPSC Jul 11, 2024

The product, in the report: This is a Delta Shower Glass Door. The assembly measures 60 inches wide X 76 inches tall made of 3/8inch glass. The glass is very heavy!

My Shower Glass Door Exploded, cutting my wrist and my leg.

Model
Model# SDESR60-MB-R
Bought from
Home Depot
Bought
Feb 15, 2024
Where
Oro Valley, Arizona: Home/Apartment/Condominium
Who was involved
Age 73, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(7/10/2024) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240622-26D39-2147338470. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jun 11, 2024, sent to the company Jul 24, 2024, published by CPSC Aug 7, 2024

The product, in the report: Glass shower door

(06/07/2024) The consumer was installing the glass door when the side of the shower door that slides exploded. The consumer was putting the plastic strip on the door when the incident happened. The consumer received lacerations on his arms and legs. He had to go to the emergency room where he received stitches on the cuts on his arms.

Model
Commix
Bought from
Home Depot, Montana
Bought
Jun 4, 2024
Where
Superior, Montana: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/5/2024) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240611-52DC3-4768698. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 21, 2024, sent to the company May 24, 2024, published by CPSC Jun 10, 2024

The product, in the report: Model # SDGS060-CL-R Store SKU # 1000003640 - 29-3/4 in. x 67-3/4 in. x 1/4 in. (6mm) Frameless Sliding Shower Door Glass Panels in Clear.

I am writing to express my extreme dissatisfaction and concern regarding this recent incident On May, 12th 2024, the glass shattered unexpectedly everywhere, posing a significant safety hazard risk and causing inconvenience and distress.
Model # SDGS060-CL-R Store SKU # 1000003640 - 29-3/4 in. x 67-3/4 in. x 1/4 in. (6mm) Frameless Sliding Shower Door Glass Panels in Clear.
The glass on one of the doors spontaneously randomly exploded shattered all over the bathroom into numerous very sharp fragments, in the middle of the night What a nightmare...heard a loud EXPLOSION noise, this is was terrifying Listening to to the sound of explosion shattering glass. What is particularly disheartening is that this shower door glass was explicitly advertised and Sold by Delta as Tempered glass, implying its durability and safety by ANSI Z97.1 American National Standard for Safety Glazing Materials and by IAPMO IGC 154-2019 Shower and Tub/Shower Enclosures safety codes and American Standards, however, the fact that it shattered and exploded so dramatically and unexpectedly clearly indicates a severe discrepancy between the advertised quality of the product and its actual performance. This incident has not only caused inconvenience but also raised serious concerns about the reliability and safety of your products by the American safety Standards. As a customer, I expected transparency, honesty, and accountability from Delta company, none of which seem to have been upheld in this instance, they said 5 years warranty and don’t want to honor it, they don’t want to help cleaning up the shattered glass, they don’t want to help install a new glass replacement with better American quality standards. ANSI Z97.1 American National Standard for Safety Glazing Materials Used in Buildings Safety Performance Specifications and Methods of Test is the American National Standard for safety glazing materials used in buildings was in fact used by the certification body, poor experience with the Glazing Industry Secretariat Committee (GISC), the ANSI-Accredited Standards Developer that sponsors the ANSI Z97.1 American National Standard was in fact used by the certification body by Deltas website.
IAPMO IGC 154-2019 Shower and Tub/Shower Enclosures, Bathtubs with Glass Pressure-Sealed Doors, and Shower/Steam Panels covers shower/steam panels, enclosures for showers and tub/shower combinations, bathtubs and tub/shower combinations with glass pressure-sealed doors, and floor-mounted showers intended for new and retrofit applications and specifies requirements for materials, physical characteristics was in fact used by the certification body by Deltas website

Model
SDGS060-CL-R
UPC
N/A
Serial number
N/A
Bought from
Home Depot
Bought
Jan 20, 2022
Where
AURORA, Colorado: Home/Apartment/Condominium
Who was involved
Age 46, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/7/2024) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240521-7BAB6-2147339086. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 29, 2024, sent to the company May 3, 2024, published by CPSC May 17, 2024

The product, in the report: Delta sliding Shower Glass Door 48”

On install, sliding the bottom edge rubber piece onto glass shower door and it exploded.

Model
SDGS048-rn-r
UPC
885785555415
Bought from
Home Depot
Bought
Apr 13, 2024, about then
Where
Weiser, Idaho: Home/Apartment/Condominium
Who was involved
Age 40, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/17/2024) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240429-4785C-2147339475. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 17, 2024, sent to the company Jan 23, 2024, published by CPSC Feb 6, 2024

The product, in the report: Delta 60 inch frosted shower door.

After showering and attempting to exist the shower the Delta 60 inch glass door shattered, causing injury. Minor cuts all over with a major cut to my hand. Item of note this was the second door from Delta that did the same. After the 1st occurrence a second/replacement door was purchased from Home Depot. The 1st door was not reported.

Model
SD3442261
Bought from
home depot
Bought
May 16, 2023, about then
Where
euless, Texas: Home/Apartment/Condominium
Who was involved
Age 50, Male
The reporter’s relation to them
Self
As this report names them
Brand delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/2/2024) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report.
While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20240117-817F6-2147342670. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 5, 2023, sent to the company Dec 8, 2023, published by CPSC Dec 22, 2023

The product, in the report: Delta Frameless Sliding Traditional shower doors.

On Sunday, November 5, 2023, while we were having breakfast, we heard a large crash. What we discovered was one of the glass shower doors purchased and installed in 2020 by a professional contractor had totally “disintegrated”. Glass was everywhere. There was no apparent reason for this to happen. We never noticed any chips, scratches or defects in the glass. The shower is only used by two people, we are the only residents. Had someone been in the bathroom at the time, they would have been seriously injured, not to mention had they actually been in the shower. The explosion of glass damaged the frame along the bottom. (small dents) The tracks were filled with glass shards and fine glass powder that had to be removed. Glass had blown across the bathroom, under the sink and under shelves. The contractor purchased the materials, which included the shower doors, from Home Depot and the doors have “Delta” labels on them. The doors are supposed to be warranted for 5 years. Apparently, Delta uses Liberty Hardware to supply the doors to Home Depot. After some difficulty contacting Liberty, we were able to make contact and supply the information they required to make a warranty claim on November 9. The claim was denied on November 10th citing that a T-strap on the opposite side had been installed incorrectly using an extra screw. On November 13, we wrote back to Liberty explaining that while the particular T-strap in question indeed had an extra screw, it was of no consequence since the exploding door was installed on the opposite side and did not contact the screw in question. This was evidenced by the photographs showing the majority of glass on the floor and in the track on the opposite side of the shower. We asked that the matter be escalated to management. On November 30th after no answer, we sent a final request for management intervention. On December 1, the Technical Provider replied that the matter was forwarded to a manager. As of now there has been no response. Based upon other similar complaints regarding Delta Shower doors listed on your site, I believe Liberty is supplying a faulty product and hiding behind supposed installation errors. Again, someone could have been seriously injured by the shards produced when the glass literally exploded had the shower actually been in use at the time. Photographs are available.

Model
Unknown
UPC
Unknown
Serial number
Unknown
Bought from
Home Depot
Bought
Sep 8, 2020, about then
Where
OLMSTED TOWNSHIP, Ohio: Home/Apartment/Condominium
Who was involved
Age 66, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/21/2023) Delta Faucet Company: Liberty has previously reviewed this matter with the consumer. In addition to the mis-installed t-strap identified by the consumer in this report, Liberty also noted other installation errors in the photos provided by the consumer. While Liberty regrets that the consumer experienced issues with their product, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20231205-1B368-2147343617. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 31, 2023, sent to the company Sep 25, 2023, published by CPSC Oct 10, 2023

The product, in the report: glass shower door

The consumer was standing in the shower, when the glass shower door exploded. She did not bang or touch it at the time. The glass fell on the floor inside the shower and outside of it.
The consumer sustained several cuts to her legs as a result of this incident.
She treated herself at home, but it is unknown if she will need further medical treatment.

Model
SD3343204
Bought from
Delta
Where
Fountain, Colorado: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20230731-3BB21-4313843. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 9, 2023, sent to the company Apr 6, 2023, published by CPSC Apr 20, 2023

The product, in the report: Delta shower door Model: SD3956966

Happy new year I purchase this item from your company after being installed for over one month the Customer went to close the shower door and one of the door exploded on him. I can send you pictures and I need to know what we can do for this customer. The customer got some cuts and scratches not the way to end 2022. Consumer would like full compensation for the door and for injuries that occurred.

Model
SD3956966
Bought
Dec 31, 2022
Where
Bridgeport, Connecticut: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(4/21/2023) Delta Faucet Company: Liberty has reached out to this consumer to gather more details in order to fully investigate this report. While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20230309-66400-4130221. Submitter: State Government Agency Search for it on SaferProducts.gov
First aid
Made Apr 2, 2022, sent to the company Apr 6, 2022, published by CPSC Apr 20, 2022

The product, in the report: This is a 60 x 58 1/8th inch bathtub sliding door. It was installed by a renovation company and checked after installation by the project manager.

While holding a glass panel, part of a 60 inch bathtub door newly installed, the glass shattered while attempting to set it back into its track. This happened on two panels. No pressure or undue force was applied to the doors. I was holding one by its side edges when it shattered and had just finished placing the other into its track when it shattered. The glass was tempered and I sustained only multiple superficial cuts. The door is manufactured by Delta (Liberty Hardware Manufacturing Corp., Winston Salem, N.C.}. The model is the Delta Simplicity Sliding Bathtub Door with Tranquility Glass, Model 2435527. The item was installed in mid-February 2022. I notified the company by phone after the first incident (see below) and the representative said that I was holding the door in a manner that put too much pressure on the glass. I sustained multiple lacerations (not deep) both times. In both cases, there was no excessive force placed on the doors. In the first instance (March 30th), the door was re-seated in its frame when it shattered, and in the second instance (April 1) I was holding it by the edges getting ready to raise it to seat the rollers into the top frame.

Model
2435527
UPC
item discarded
Serial number
item has been discarded
Bought from
Home Depot on-line
Bought
Jan 29, 2022
Where
Tierra Verde, Florida: Home/Apartment/Condominium
Who was involved
Age 72, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/19/2022) Delta Faucet Company: As stated in the report, the consumer’s glass tub door shattered on two different occasions while he attempted to set the glass tub door back into its track.
Liberty was able to match this report to a specific customer care record and it appears that there was at least one installation error, involving the center guide, in both instances. While Liberty regrets that the consumer experienced issues with their product and provided this customer a full refund, Liberty does not believe the shower doors it sells are dangerous or pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property. Because tempered glass is designed to separate into hundreds of smaller pieces when broken, it is often impossible to determine what caused the door to break. Consumers who purchase the shower unit are warned about the risks inherent in the glass and how to avoid them.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20220402-21C4C-2147357016. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 19, 2022, sent to the company Jan 24, 2022, published by CPSC Feb 7, 2022

The product, in the report: Delta Frameless half height shower door that is installed on the lip of a tub/shower

Our 8 y.o. daughter was taking a bath when a “Delta Shower” frameless glass door that is installed above the edge of the tub suddenly exploded, and shattered into thousands of pieces, after she placed her hand on the door. She was showered with glass, screamed, and was covered in blood. She has over 50 cuts over most of her body including her neck, shoulder, chest, stomach, arms, legs, and feet/toes. She required care in the emergency room, for debridement of the glass and stitches for more serious cuts. She had multiple sutures on her left thigh for a wound that went through the skin into the fat of her leg. She also had sutures on her left shoulder from a puncture wound. Our daughter is very scared and traumatized emotionally. One shower door remains in place, but the bathroom and tub are completely covered in glass, some pieces being very small and others are very large pieces. This is not safe for a child simply bathing in a tub without any misuse.

Model
2439190
Bought from
Home Depot, New Jersey
Bought
Feb 9, 2017, about then
Where
LIVINGSTON, New Jersey: Home/Apartment/Condominium
Who was involved
Age 8, Female
The reporter’s relation to them
My Child
As this report names them
Brand Delta Shower Doors, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/7/2022) Delta Faucet Company: As stated in the report, the consumer states that the glass shower door broke while his child placed her hand on the door, that the child sustained lacerations, and that the child required medical treatment, including stitches.
Liberty has reached out to this consumer to gather more details in order to fully investigate this report. While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20220119-D0EF9-2147357923. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 2, 2022, sent to the company Jan 4, 2022, published by CPSC Jan 26, 2022

The product, in the report: Delta shower glass doors. They are typical size, about 3’ x 5’.

This happened twice to us. Both Delta shower doors we purchased shattered without warning.
Letter 1:
My wife and I were installing Delta shower doors yesterday. We got to the point where we were ready to put the doors in and everything was going fine. The glass door is very heavy but I was able to handle it. I brought it into the bathroom and my wife was standing next to me. As I began to raise it up to put it into place the entire door shattered into a thousand pieces. Photos are attached. My wife and I both got cuts, but it was nothing serious thankfully. We are okay.
I did not drop the door. It did not hit the side of anything as I was lifting it. It literally seemed to explode in my hands. We don’t know what caused this to happen since it did not hit anything in the bathroom and I had a good grip on it at the time. Why it broke is a complete mystery to us. I could have understood if I would have dropped it on the marble floor, but I had it in my hands when it broke.
We have been using Delta shower doors in hour shower now for over 15 years. We have bumped against them countless times and never had one break and/or shatter as this one did. Have you ever seen this happen before? We would like to know what the warranty is on this door. Is this door under warranty and can you send us another one? Our order is attached as well. I look forward to hearing from you.
Letter 2:
[REDACTED] Attachments Thu, Oct 14, 2021, 2:04 PM to DeltaShowerDoors <customersolutions@deltashowerdoors.com,
I don’t know what is going on with the manufacturing process of your glass shower doors but you definitely have a quality control issue. I was lifting up the door to install one of them a few months ago and it exploded in my hands my wife and I were both cut severely. The other day I was simply sliding the door to close it and the other one exploded. I was standing about two feet back so fortunately I was not cut too badly this time. The photos are attached. It took us three hours to clean up the mess since the little tiny shards of glass cover every inch of the bathroom. You sent me out a replacement for the first one that exploded and that is the one that explored. We want a full refund at this time, not another replacement. We are done with your exploding glass shower doors. We are lodging a complaint with the Consumer Product Safety Commission.
We are going back two shower curtains. These glass doors are just way too dangerous. I had glass shower doors for 15 years before we replaced them. We banged them many many times and nothing like this happened. Delta shower doors seem to explode over nothing. You have a real problem. You can send us a check or refund our credit card. Either way, after two exploding doors oh, we want our money back, not just replacements.
They refunded our money in full.

Where
Dewitt, Michigan: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Delta shower doors, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/18/2022) Delta Faucet Company: As stated in the report, the consumer states that two of his shower door panels broke, one during installation and another during use. Liberty reached out to this consumer to learn more and conduct an investigation of these two incidents. In its review of the consumer’s photos, Liberty noted at least one installation error, missing bumpers, in both instances. While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of installation or use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20220102-D19F5-2147358210. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Apr 7, 2021, sent to the company Apr 9, 2021, published by CPSC Apr 23, 2021

The product, in the report: Delta 9-1/32 in. x 55-1/2 in. x 1/4 in. (6 mm) Frameless Sliding Bathtub Door Glass Panels

During the evening of March 31, 2021, our shower doors made a loud “pop”, then rained down glass shards on my two year old son, and husband. My son was in the tub at the time and sustained cuts to his body and lacerations to his hand that required a trip to the ED, x-rays, and stitches. My husband also sustained lacerations to his arms and hands. I have enclosed photos to show the extent of damage to our bathroom. We are still cleaning up glass shards and my son is still receiving medical care for his injuries as a result of this event.

Model
885785551400
Serial number
885785551400
Bought from
Hone Depot, Yonkers NY, New York
Bought
Dec 22, 2020
Where
Bronx, New York: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(4/22/2021) Delta Faucet Company: As stated in the report, the consumer states that her shower door broke while her child was in the bathtub, that the child and his father both sustained lacerations, and that the child required medical treatment, including stitches.
Liberty has reached out to this consumer to gather more details in order to fully investigate this report. In its review of the consumer’s photos, Liberty noted at least one installation error, including improperly installed blade seals. While Liberty regrets that the consumer had this experience, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. The tempering process creates stresses on the glass that allow the glass to withstand greater than normal forces on its surface. Tempered glass, although extremely strong, can break if an end or corner is scratched, damaged, or impacted – these types of things can occur when the glass shower door unit is not installed as directed in the instructions provided with the product at the time of sale. It is uncommon for tempered glass to break, but when it happens, the glass does not splinter into jagged shards; rather, it breaks into small granular chunks to minimize risk to nearby people and property.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20210407-31ABF-2147364943. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Dec 9, 2019, sent to the company Jan 30, 2020, published by CPSC Feb 13, 2020

The product, in the report: 48” clear, dual sliding show doors (mounted from the floor up

The consumer’s 25year old daughter turned on the water and was preparing to get into the shower, when the glass exploded. The glass disintegrated and the daughter was left holding the handle in her hand. She sustained multiple lacerations to her legs, feet, hands & forearm.
The consumer immediately took her daughter to Boulder Community Health Hospital and the ER staff examined her. The medical staff picked glass from the daughter’s skin, cleaned her wounds and glued the larger lacerations. The daughter was released the same day.
12/9/2019: The consumer called the manufacturer and reported the incident to them. Their rep. told her that the consumer could purchase a new door and send in the receipt and they would cover the cost. The rep. also recommended that the door that did not shatter, should be replaced as well (precautionary). The consumer was told that she could file a different claim from the door reimbursement, through their Claims Department, but they were unsure of what the outcome might be.
The consumer’s husband installed the shower door, because he has extensive experience in this area. Additionally, this was one of those do-it- yourself shower doors kits.
The consumer searched online and saw that this problem has been reported by others many times, on different sites.

Model
SDG5048-CL-R
UPC
8857855555422
Bought from
Home Depot, Colorado
Bought
Oct 2, 2019
Where
Boulder, Colorado: Home/Apartment/Condominium
Who was involved
Age 25, Female
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/4/2020) Delta Faucet Company: As stated in the report, the consumer purchased a Delta-branded glass shower door from The Home Depot which was installed by the consumer’s husband. Approximately two months after installation, while the consumer’s 25-year-old daughter was preparing to enter the shower, the door suffered a breakage event. The consumer reports her daughter suffered lacerations which received medical attention. While Liberty regrets that the consumer was injured, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use. Liberty is in contact with the consumer to learn more about the incident. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur, particularly when the glass becomes compromised due to contact with hard surfaces. Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20191209-DD0DB-1927395. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 11, 2019, sent to the company Nov 19, 2019, published by CPSC Dec 11, 2019

The product, in the report: Delta sliding shower door -

September 5th, 2019 my son was in the bathtub and suffered two lacerated tendons and ligament in his right hand due to a shattered Delta brand shower door. He was in the tub when one of the two rollers fell off the track above. One corner of the shower door was resting on the side of the tub. When touched the shower door to raise it back up, it shattered completely. Instead of small, pebble-sized glass shards, many pieces did not break and fell in hockey puck sized shards, one of which severely cut his right hand. A visit to the emergency room was required, followed by surgical repair, and weeks of physical therapy. A follow up procedure is likely in order for him to regain complete mobility in his hand.

Bought from
Came with house, believe Home Depot
Where
Missoula, Montana: Home/Apartment/Condominium
Who was involved
Age 6, Male
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/4/2019) Delta Faucet Company: As stated in the report, the consumer’s glass shower door fell off the top track and was resting on the side of the tub while the consumer’s minor child was in the bathtub. When the consumer touched the shower door to raise it back up, it shattered, allegedly causing injury to the consumer’s child.
While Liberty regrets that the consumer’s child was injured, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use. Liberty is in contact with the consumer to learn more about the incident.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur, particularly when the glass becomes compromised due to contact with hard surfaces.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20191111-D7EEA-2147376625. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 8, 2019, sent to the company Dec 11, 2019, published by CPSC Dec 27, 2019

The product, in the report: A single glass panel pivoting shower door purchased November 4, 2019 from Home Depot in Hyattsville, Md no. 8936084970040 20G SGL ,A. 33-36” Rain Pivot Glass - $174.00; 885785250501 $143.00 733263383640. 36 pnlbf. A. $63.00 885785642283. knob $19.00 885785260432. 142.00 TOtAL $573.46

A single glass panel pivoting shower door purchased November 4, 2019 from Home Depot in Hyattsville, Md no. 8936084970040 20G SGL ,A. 33-36” Rain Pivot Glass - $174.00; 885785250501 $143.00 733263383640. 36 pnlbf. A. $63.00 885785642283. knob $19.00 885785260432. 142.00 TOtAL $573.46
The above shower door was installed November 7. 2019 by contractor. Attempted to open door by knob and entire door EXPLODED sending the tempered glass flying over the bathroom and slicing my arm and hand, with bleeding. I was dressed which prevented covered body parts from being pierced. Could hear popping sound continually after glass shattered in small pieces on floor and in shower. Glass did not simply break, but EXPLODED all over bathroom !!!! In pain from sliced arm and hand, have pictures.

Bought from
Home Depot, Maryland
Bought
Nov 4, 2019
Where
Cheverly, Maryland: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Self
As this report names them
made or sold by Delta Faucet Company
Reports CPSC links to it
20191111-15EAE-2147376640
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/20/2019) Delta Faucet Company: As stated in the report, the consumer purchased a Delta-branded glass shower door from The Home Depot which was installed by a contractor. The glass shower door shattered one day after installation while the consumer was attempting to open the door. The consumer reports she suffered lacerations to her arm and hand.
While Liberty regrets that the consumer was injured, it does not believe the shower doors it sells pose a significant consumer risk, notwithstanding the fact that because they are glass, they may be broken during the course of use. Liberty is in contact with the consumer to learn more about the incident.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur, particularly when the glass becomes compromised due to contact with hard surfaces.
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20191108-CE19E-2147376690. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 28, 2019, sent to the company Nov 5, 2019, published by CPSC Nov 27, 2019

The product, in the report: It’s a 18-month old clear glass shower door.

My son got hurt by shattered glass shower door while taking a shower.

Where
Falls Church, Virginia: Home/Apartment/Condominium
Who was involved
Age 9, Male
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/19/2019) Delta Faucet Company: As stated in the report, the consumer’s glass shower door broke on October 22, 2019 while the consumer’s minor child was taking a shower. While Liberty regrets that the door broke, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Liberty is in contact with the consumer to learn more about the incident. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20191028-65B4A-2147376889. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 1, 2019, sent to the company Sep 10, 2019, published by CPSC Sep 24, 2019

The product, in the report: Tempered glass shower door

Few minutes after 5am this morning, one panel of my glass shower door “exploded” and shattered into small pieces of sharp glasses and tiny, powder-like sharp glass pieces were flown out of the bathtub/shower and out to the hallway. See attached photo.
No one was touching it, tugging it or even near the door. Delta website warns not to do certain things to avoid the explosive breakage but it was spontaneous without any provocation. Luckily, no one was in the shower at that time but if it occurred in only few minutes later, those sharp glass pieces would have launched onto my skin. The “explosion” set off the burglar alarm. My hands and toes got few minor cuts while trying to clean up all the small glass pieces all over the bathroom. It is nearly impossible to safely clean all small glass pieces and even after sweeping the floor with wet paper towel for 10 times, there are still tiny glass pieces everywhere. I am attaching a photo of [REDACTED] surface where you can see the tiny pieces of glasses after 10th sweep (after wet paper towels) - Please, zoom in to see the glass pieces!
This is a dangerous product but after some research, it appears that there maybe a safety film or glazing solution that may prevent the shards of sharp glass pieces from flying out to cause injury. I feel that all manufacturers of temper glass shower doors should be required to incorporate a similar safety measure to prevent injuries.

Model
SGCC-5196-6mm-U-A, ANSI Z97.1-2009 16 CFR 1201 II
Bought from
Home Depot (Not sure), California
Bought
May 1, 2015, about then
Where
Torrance, California: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/24/2019) Delta Faucet Company: As stated in the report, the consumer purchased a Delta glass shower door, in approximately May of 2015. On August 31, 2019, the door shattered into small pieces. No one was using the bathtub/shower at the time the door broke.
While Delta regrets that the door broke, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Delta is continuing to investigate to learn more about the incident.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs).
Delta takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20190901-BFB9E-2147377947. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 10, 2019, sent to the company Jul 26, 2019, published by CPSC Aug 9, 2019

The product, in the report: The shower door was just replaced by the home owner about 3 weeks back. The contractor was a single man shop and he bought this shower door from Home Depot. The name of the company who manufactured the shower door is called Delta. They mostly sell from Home Depot.

This incident occurred on June 28th 2019. My son was taking a shower and suddenly, I heard a loud explosion. I also heard my son screaming. I ran to the bathroom and saw that the shower slide door glass was shattered into million pieces all around him in the tub. He was badly injured and had to be stitched at various places to heal from that accident.

Model
Delta 60” Sliding Shower Door
Bought from
Delta Faucet Company, Indiana
Bought
Jun 5, 2019
Where
Woodland Hills, California: Home/Apartment/Condominium
Who was involved
Age 20, Male
The reporter’s relation to them
My Child
As this report names them
Brand Delta Shower, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/7/2019) Delta Faucet Company: As stated in the report, the consumer notes that her shower door shattered while her son was taking a shower. The consumer reports that her son was injured. Liberty is attempting to contact this consumer to learn more about the incident. The photos provided by the consumer suggest this is a Liberty product.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors met the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, although extremely strong, can break during use, particularly if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with the tempered glass safety standards).
Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20190710-21FD3-2147379968. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 24, 2019, sent to the company Jul 18, 2019, published by CPSC Aug 1, 2019

The product, in the report: Delta tempered glass shower/tub enclosure door

Heard loud explosion/noise in the night but couldn’t tell from where. Woke up to use the bathroom in the morning to find bathroom floor and tub full of glass shards and right side door of shower/tub enclosure completely shattered.

Model
SGCC-5196-6mm-U-A ANSI 297 I 2009
Where
Thornton, Colorado: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/29/2019) Delta Faucet Company: As stated in the report, the consumer states that her glass shower door shattered in the middle of the night while not in use. Liberty is attempting to contact this consumer to learn more about the incident. The photos provided by the consumer suggest this is a Liberty product. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors met the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. Tempered glass, although extremely strong, can break during use, particularly if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with the tempered glass safety standards). Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20190624-6E9A4-2147380301. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 28, 2019, sent to the company Jun 7, 2019, published by CPSC Jun 21, 2019

The product, in the report: This is a glass shower stall made by Delta

My husband was exiting the shower and as he closed the door behind him, the glass wall broke and shattered. Although it is “safety glass” there were thousands of glass shards/crystals all over the bathroom and he sustained several cuts on his feet and body. There was no indication that the door was loose on the hinge, that the hinge was defective, nor was there a crack in the glass door. We are still unsure how it happened in the first place.

Model
Neo Angle Shower Enclosure
Bought
May 4, 2014, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 38, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/21/2019) Delta Faucet Company: As stated in the report, the consumer purchased a Delta Neo Angle glass shower door, model BVS422NCS, on an approximate date of May 4, 2014. On May 17, 2019, the door shattered while in use causing lacerations to the consumer’s husband.
While Delta regrets that consumer’s husband sustained lacerations, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Delta is continuing to investigate to learn more about the incident.
Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs).
Delta takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20190528-21B51-2147380726. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 6, 2018, sent to the company Dec 17, 2018, published by CPSC Feb 4, 2019

The product, in the report: Delta Portman 60 in. x 70 in. Semi-Frameless Sliding Shower Door in Bronze with Clear Glass

My husband was showering in our new shower and the shower exploded, hitting my husband in the face, hands, midsection, feet and in his eye causing lacerations. The door was hung by professional contractors.

Model
SD2832921
Bought from
Home Depot, Louisiana
Bought
Nov 23, 2018
Where
Saint Martinville, Louisiana: Home/Apartment/Condominium
Who was involved
Age 52, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Delta Shower Doors, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/29/2019) Delta Faucet Company: As stated in the report, the consumer purchased a 60” sliding shower door from The Home Depot. On November 30, 2018, the door shattered while in use causing lacerations to the consumer’s husband. While Liberty regrets that consumer’s husband sustained lacerations, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Liberty is continuing to investigate to learn more about the incident. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20181206-CC146-2147383922. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 26, 2018, sent to the company Dec 4, 2018, published by CPSC Jan 29, 2019

The product, in the report: Glass door 26w x 76h - Bronze Door

Hello,
I recently had my glass door explode while I was in the shower. There were no cracks or any issues with installation that could’ve caused this issue. I was in the shower and it sounded like a bomb went off. The glass pieces fell around me and cut my legs and my feet. I had to walk out of the shower with glass everywhere which led to additional cuts and bleeding. The issue is still unresolved at this time.

Where
Thornton, Colorado: Home/Apartment/Condominium
Who was involved
Age 30, Male
The reporter’s relation to them
Self
As this report names them
made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/19/2018) Delta Faucet Company: As stated in the report, the consumer states that his glass shower door shattered while in use on October 31, 2018. The consumer did not provide a brand name, model name or number, serial number, or UPC code. The consumer provided a photo of the shower unit. Delta has been in contact with this consumer to learn more about the incident. The photo provided by the consumer does not appear to be a Delta product, and the consumer indicated that the shower unit was installed by the previous home owner. Delta was engaged in communications to learn more about the subject product; however, the consumer has not returned Delta’s calls to date. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors met the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. Tempered glass, although extremely strong, can break during use, particularly if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with the tempered glass safety standards). Delta takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20181126-50656-2147384174. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 10, 2018, sent to the company Jul 18, 2018, published by CPSC Aug 8, 2018

The product, in the report: We purchased a sliding glass, 60” shower door from Home DePot, product number: 885785555514, $139.00, 885785874776 tub/shower $149.00.

We purchased a sliding glass, 60” shower door from Home DePot, product number: 885785555514, $139.00, 885785874776 tub/shower $149.00.
I have a 4 year old and a 6 year old. Four year old inside the shower, six year old outside shower. They were pushing on the door from each side, it broke. Had sharp edges that caused multiple areas of cuts. Both had to go to the ER at 11:30 at night. Very traumatic for the children.
The glass should not have had sharp edges. My 4 year old had a long piece pierce his foot and the 6 year old has a bad cut on her finger.

Bought from
Home Depot, Tennessee
Bought
Dec 12, 2017
Where
Lobelville, Tennessee: Home/Apartment/Condominium
Who was involved
Age 4, Male
The reporter’s relation to them
Unspecified
As this report names them
made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/1/2018) Delta Faucet Company: As stated in the report, the consumer purchased a 60” sliding shower door from The Home Depot. On July 9, 2018, the door shattered while minor children were pushing on the door from each side. The children sustained cuts on the hands and feet. While Liberty regrets that the children sustained cuts, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Liberty is continuing to investigate to learn more about the incident. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20180710-6B38F-2147386895. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 2, 2018, sent to the company Jun 1, 2018, published by CPSC Jun 15, 2018

The product, in the report: Delta Portman 60 in. x 70 in. Semi-Frameless Sliding Shower Door in Chrome with Clear Glass, Model #SD2832937 Home Depot Internet #300499032

I purchased the “Delta Portman 60 in. x 70 in. Semi-Frameless Sliding Shower Door in Chrome with Clear Glass” from Home Depot (Model # SD2832937 Internet #300499032) on Apr 20, 2018 and a contractor proceeded to install it on April 26. When handling one of the panels, it shattered suddenly with no contact except with the contractor’s hands (i.e. he did not bump it against anything). There were no injuries. He purchased a spare panel from Home Depot and finished the installation. I took several showers using the door with no issue. Then my condo manager was addressing an unrelated issue on May 2, 2018 in the bathroom, and the other (original) panel shattered when he opened the shower door. There were no injuries this time either. Both panels that came with the door have now inexplicably shattered, so I believe this to be a manufacturing defect, and one that poses an unreasonable and substantial risk of laceration. Luckily, both incidents happened with fully-clothed individuals present, but that easily might not have been the case since it’s a shower door.

Model
SD2832937
Bought from
Home Depot
Bought
Apr 20, 2018
Where
ARLINGTON, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/15/2018) Delta Faucet Company: As stated in the report, the consumer purchased a Portman 60” x 70” Semi- Frameless Sliding Shower Door in Chrome from Home Depot which shattered. From the description, it appears that the glass broke into very small pieces which is consistent with tempered glass designs. The consumer reports that there were no injuries. The consumer requested to not release contact information to Liberty. Accordingly, Liberty is unable to make any further inquiries to verify the information in the Report. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors met the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. Tempered glass, although extremely strong, can break during use, particularly if an end or corner is scratched, damaged or impacted during or post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with the tempered glass safety standards). Liberty takes product safety seriously and encourages all consumers to reach out to share information regarding product performance.

CPSC report 20180502-D51A4-2147388233. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 10, 2017, sent to the company Feb 2, 2018, published by CPSC Feb 16, 2018

The product, in the report: 33’-36” shower door, Waterfall model

I was in the shower when the glass door shattered into small pieces, I received cuts on my feet getting out of the shower, the glass was both inside and outside the shower.

Model
Waterfall
Bought from
Home Depot, Texas
Where
Sherman, Texas: Home/Apartment/Condominium
Who was involved
Age 68, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/16/2018) Delta Faucet Company: As stated in the report, the consumer purchased a 33”-36” Frameless Pivot Shower Door Glass Panel in Rain from Home Depot. On December 7, 2017, the door shattered while the consumer was showering. Unfortunately, the consumer sustained cuts on his feet while exiting the shower. The consumer contacted Liberty and the shower door was replaced. Photographs provided by the consumer revealed that the glass broke into very small pieces which is consistent with tempered glass designs.
While Liberty regrets the consumer was injured, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs).
For these reasons, Liberty is confident that the tempered glass shower doors it sells are safe.

CPSC report 20171210-5B666-2147394716. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 9, 2017, sent to the company Feb 2, 2018, published by CPSC Feb 16, 2018

The product, in the report: Delta glass shower door

I was installing a Delta glass shower door. I was holding the panel upright with both hands placing it into position when it exploded. It did not make contact with anything else. Some of the glass stayed in clumps but it produced many sharp shards of glass that gauged the surface of my hand and arm, a vanity and toilet seat.

Model
SDGS060-CL-R
UPC
50885785555519
Serial number
155551
Bought from
Home Depot, Montana
Bought
Dec 9, 2017
Where
Whitefish, Montana: Home/Apartment/Condominium
Who was involved
Age 43, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/16/2018) Delta Faucet Company: As stated in the report, the consumer purchased a Delta 60” Sliding Glass Shower Door in Clear from Home Depot on December 9, 2017. On the same day, the consumer began the installation process and while holding the panel upright with both hands placing it into position, the glass shattered. Unfortunately, the consumer sustained gauges on the surface of his hand and arm. The consumer contacted Liberty and the shower door was replaced.
Nevertheless, Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of installation and use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs).
For these reasons, Liberty is confident that the tempered glass shower doors it sells are safe.

CPSC report 20171209-BF349-2147394726. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2017, sent to the company Nov 21, 2017, published by CPSC Dec 6, 2017

The product, in the report: Delta 60 in. Sliding Bathtub Door Glass Panel in Rain

While closing the door of my tub sliding glass door it shattered sending thousands of pieces of glass flying in all directions. Multiple lacerations on torso, arms, legs, and feet.

Model
SDGT060-RN-R
Bought from
Home Depot, California
Bought
Sep 17, 2017
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/1/2017) Delta Faucet Company: As stated in the report, the consumer purchased a Delta 60 in. Sliding Bathtub Door Glass Panel in Rain from Home Depot on September 17, 2017. On November 7, 2017, the door shattered while consumer was closing the door. Unfortunately, the consumer sustained lacerations. While Liberty regrets the consumer was injured, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs).
For these reasons, Liberty is confident that the tempered glass shower doors it sells are safe.

CPSC report 20171113-BBE51-2147395457. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 2, 2017, sent to the company Aug 10, 2017, published by CPSC Aug 24, 2017

The product, in the report: 60 in. Sliding Bathtub Door Track Assembly Kit in Nickel - Traditional shower door track with brushed nickel finish Combine with Delta glass & handle for a complete shower door Width can be customized to fit between 50-1/8 in. to 59-3/8 in. 60 in. Sliding Bathtub Door Glass Panels in Clear (1-Pair) Completely transparent glass panels provide clear visibility Combine with Delta track and handle for a complete shower door Spot Guard glass coating resists hard water stains

Delta Bathtub Shower Door Model # SDGT060-CL-R , consists of 2 clear sliding glass panel doors within an aluminum frame. Glass panels slide using small wheel assembly at the top of the panel that fits into the top frame, as well as the bottom of the glass panel is guided by a small plastic guide installed on the bottom frame. The frame and doors were professionally and correctly installed according to the instructions provided with the unit, leveled, etc. However one of the glass panels (the one that is used the most) consistently comes off the track, causing the person using it to have to replace the glass panel door wheels back on the track at the top of the frame.
This time, while attempting to replace the panel back on the frame, the glass panel “exploded” into a zillion pieces, causing personal injury from glass cuts on hands and arms, accompanied by a fair amount of fright and shock (emotional, not electrical). This happened without the glass panel being subjected to any undo stress, impact or other “reason” that it should have disintegrated as it did.
While I am able to purchase a replacement door, they are only sold in pairs - not convenient or right. Besides that fact, I am unsure as to whether these tempered glass panels are safe!

Model
Model # SDGT060-CL-R
Bought from
Home Depot
Bought
Dec 3, 2016
Where
Coppell, Texas: Home/Apartment/Condominium
Who was involved
Age 15, Male
The reporter’s relation to them
My Child
As this report names them
made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/16/2017) Delta Faucet Company: As stated in the report, the consumer purchased a Delta Bathtub Shower Door Model # SDGT060-CL-R, 60’’ Sliding Glass Bathtub Door Track Assembly Kit from Home Depot on December 3, 2016. On August 2, 2017, the consumer reports that the glass panel door came of the track, and while attempting to place the door back on the track, the door shattered. Unfortunately, the consumer’s fifteen year old son sustained cuts. While Delta regrets that the consumer’s son was injured, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). For these reasons, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20170802-A6381-2147398450. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 14, 2017, sent to the company May 22, 2017, published by CPSC Jun 6, 2017

The product, in the report: Delta 60” Bathtub Sliding Glass Door Model # SDGT060-CL-R Internet #203905750 Store SKU #1000003611 Purchased from Home Depot in Laguna Niguel, CA 92677

I had purchased a clear bathtub sliding door from home depot and when I went to install it, it spontaneously exploded into 1000s of shattered glass pieces. Despite carefully handing the glass, this occurred unexpectedly as I was hanging the door onto the frame.
This is a 60” glass sliding door manufactured by Delta. Model # SDGT060-CL-R Internet #203905750 Store SKU #1000003611

Model
Model # SDGT060-CL-R Internet #203905750 Store SKU #10000036
Bought from
Home Depot
Bought
May 13, 2017
Where
Laguna Niguel, California: Home/Apartment/Condominium
Who was involved
Age 43, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/5/2017) Delta Faucet Company: As stated in the report, the consumer purchased a glass shower door from Home Depot on May 13, 2017. The consumer states the door shattered while he was installing it, resulting in minor injuries. The company has sent a replacement door. Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, even though as strong as steel, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). For these reasons, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20170514-F9B82-2147401505. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Apr 28, 2017, sent to the company Jun 19, 2017, published by CPSC Jul 3, 2017

The product, in the report: Delta Lyndall 60in. x 71in. Semi-frameless contemporary sliding shower door in chrome with clear glass.

Delta Lyndall Semi Frame less Sliding glass door we installed in October 2016 exploded and shattered into thousands of pieces while my 2 children were in the shower. They were not rough housing or playing with the door while this occurred, one child was just opening the door when it suddenly shattered everywhere. They both sustained injuries serious enough to both be rushed to the emergency room. Both have large and small cuts from the glass on there feet, legs, and arms. One child needed 2 sets of stitches on their right arm. Both children had to stay home from school due to injuries on the feet and not being able to walk without pain.

Model
810894
UPC
1001479457
Serial number
206299832
Bought from
The Home Depot
Bought
Oct 17, 2016
Where
Paducah, Kentucky: Home/Apartment/Condominium
Who was involved
Age 7, Female
The reporter’s relation to them
My Child
As this report names them
Brand Delta, made or sold by LIBERTY HARDWARE MANUFACTURING CORPORATION
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(7/5/2017) LIBERTY HARDWARE MANUFACTURING CORPORATION: As stated in the report, the consumer purchased a Delta Lyndall 60 in. x 71 in. Semi-Frameless Contemporary Sliding Shower Door from Home Depot on October 17, 2016. On April 27, 2017, the door shattered while her two children were showering. Unfortunately, both children sustained lacerations. While Liberty regrets the children were injured, it does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, although extremely strong, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). For these reasons, Liberty is confident that the tempered glass shower doors it sells are safe.

CPSC report 20170428-5D0D4-2147403942. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 28, 2016, sent to the company Dec 6, 2016, published by CPSC Dec 20, 2016

The product, in the report: Delta Frameless Shower Doors 60# ( 2 doors)

On November 15th at approximately 6:30 a.m. I was beginning to take my shower when the frame less glass shower door I was closing suddenly exploded. The doors were tempered glass and the manufacturer is Delta. I purchased and installed these doors almost a year ago from Home Depot. I followed all instructions included with these doors. I’m skilled and installing and doing handy man type of work so I know I installed them properly.
This door exploded loudly , without any warning at all. I was pushing on the towel bar and the door was not shut when this happened. The force of the explosion sent glass everywhere and knocked the towel bar out of my hand or blew my hand away. Nonetheless and stunned, wet and naked, I wasn’t sure what had happened. My feet were covered in glass and my right hand was bleeding. I stood still to gather myself and to see if I had sustained any other injuries. Considering that glass was covering my feet and glass was everywhere, I slowly pulled one foot out at a time. I didn’t noticed any injuries to the top of my feet, I had to step out onto glass to get out of the shower and in so doing sustained a minor cut on my right heel. Once out I reached for a towel and put my feet on it as I shuffled out of the bathroom into the hallway to find a towel to stop the bleeding on my hand. I found one in my laundry room and wrapped around my bleeding hand. Once, I did that I saw that I had received 2 gashes in the top of my right hand. I quickly found some hydrogen peroxide to pour into the wounds to clean out and to deal with any bacteria. I then took some pictures. Once I was composed and bandaged the sight, I found a gash along my right forearm as well. I cleaned it as well. I then got dressed and headed to my primary Physician, Dr. [REDACTED] in Tomball where I live. Dr. [REDACTED] determined that I could probably do w/o sutures and so his assistant, applied the type of surgical tape that pulls wounds together to help them heal. She also treated with some type of topical solution. I also had to have a tetanus shot and then sent on my way.
Once back home I began to do some research into these type of doors and was stunned to learn that these doors due to their manufacturing process have the explosive power of 10,000 PSI and that the breakage is so fast that it exceeds 14 times the speed of sound. In other words, they are ticking time bombs. I will attach a you tube video of an expert witness in Chicago that elaborates on this subject matter. I’m also attaching pics of my hand and the glass breakage. I have not filed any claims with my insurance company, nor have I contacted Delta or Home Depot. I thought it better to obtain legal advice and direction first.
The wounds have healed up nicely. However this could have been much worse and any part of that glass could have hit a major artery and could have resulted in more serious injury or death. Imagine, a small child like my grand children taking a shower and this happening with glass coming down on them. That situation has occurred to others if you search the internet.

Bought from
Home Depot
Bought
Dec 15, 2015
Where
Tomball, Texas: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/27/2016) Delta Faucet Company: As stated in the report, the consumer purchased a shower door from Home Depot approximately one year ago. The consumer stated that on November 15, 2016, as he was closing the shower door, it shattered. The consumer sustained minor cuts which he reports have healed nicely. Delta has not had an opportunity to inspect the door and cannot speculate as to what may have caused the door in this case to break.
Nevertheless, Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, even though as strong as steel, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). For these reasons, while Delta regrets the report of apparently minor injuries, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20161128-131D2-2147410314. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 28, 2016, sent to the company Dec 6, 2016, published by CPSC Dec 28, 2016

The product, in the report: Delta 60 in. x 67 in. Sliding Shower Door Glass Panels in Clear Part of Delta Simplicity Shower door kit

Delta Simplicity glass door had a spontaneous blow when handle was used to open the door. User suffered sever lacerations and had to go to emergency room for stitches. Door did not show any signs of cracking or damage prior to incident

Bought from
Home Depot
Bought
Nov 28, 2014, about then
Where
Thousand Oaks, California: Home/Apartment/Condominium
Who was involved
Age 21, Female
The reporter’s relation to them
Other Relative
As this report names them
made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/29/2016) Delta Faucet Company: As stated in the report, the consumer purchased a glass shower door from Home Depot on or about November 28, 2014 (estimated date). On November 28, 2016, the door shattered resulting in lacerations to the user. The company is currently working with the consumer to resolve the issue. Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, even though as strong as steel, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). For these reasons, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20161128-41DC4-2147410323. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Mar 24, 2016, sent to the company Apr 1, 2016, published by CPSC Apr 22, 2016

The product, in the report: Sliding tempered glass shower door 48”

In June 2015 I had new Delta 48” tempered glass sliding shower doors (Rain Style) installed in a bathroom in my home. On March 21, 2016 I entered the shower and slid the door closed. It instantly exploded, before it was totally closed, into thousands of pieces, sending glass both into the shower and into the bathroom. I received several cuts on my hands and feet. One cut on my right index finger was large and required a visit to the emergency room where I received 6 stitches to close it. The door had worked fine up to that point and had not been damaged in any way.

Model
Delta 48” Tempered Glass Door: Rain
UPC
unknown
Serial number
unknown
Bought from
Home Depot, California
Bought
Jun 7, 2015
Where
Cool, California: Home/Apartment/Condominium
Who was involved
Age 69, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(4/15/2016) Delta Faucet Company: As stated in the report, the consumer purchased a glass shower door from Home Depot on June 7, 2015. On March 21, 2016, the door shattered when he slid it closed resulting in cuts to the his hands and feet. A replacement door has been sent and the company is working to satisfy the consumer’s medical claim. Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, even though as strong as steel, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). For these reasons, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20160324-814E9-2147420694. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Mar 8, 2016, sent to the company Mar 16, 2016, published by CPSC Mar 30, 2016

The product, in the report: Delta Simplicity Bypass Sliding tub door.

On March 7th, 2016 the shower door in the master bedroom of our duplex exploded while our tenant was preparing to bathe his 7 month old. The glass shot all across the bathroom and into the bedroom, narrowly missing the infant. The tenant had many small cuts as he was closer to the bathroom at the time. This is the second time this has happened with the same product. The first time was about 6 months prior. The incident happened to a different tenant in the other bathroom within the same apartment. At the time, I thought it was an exaggeration. You see...he also described the door as exploding.

Model
158717
UPC
204172033
Bought from
Home Depot
Bought
Mar 23, 2015
Where
Atlanta, Georgia: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Client, Patient, Student, Etc. (professional relationship)
As this report names them
Brand Delta Fauce, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(3/30/2016) Delta Faucet Company: As stated in the report, the consumer purchased a glass shower door from Home Depot on or about March 23, 2015. She states that on March 7, 2016, her tenant was injured when the shower door shattered. Thankfully, the injuries were minor and did not require medical attention. The consumer stated this happened to a different tenant in another bathroom approximately six months prior and that there is a third door still installed in her rental unit. Delta customer service is working with her and has requested an inspection. Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, even though as strong as steel, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs).
For these reasons, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20160308-37453-2147421076. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 18, 2016, sent to the company Jan 28, 2016, published by CPSC Feb 22, 2016

The product, in the report: shower door

purchase glass shower doors 2 have shattered in past few months

Bought from
home depot, Texas
Bought
Oct 19, 2015
Where
El Paso, Texas: Home/Apartment/Condominium
Who was involved
Age 58, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Delta frameless shower door, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/12/2016) Delta Faucet Company: As stated in the report, the consumer purchased glass shower doors from Home Depot, two of which shattered. Thankfully, he did not sustain any injuries. The consumer contacted Delta and the product was replaced under warranty. Unfortunately, Delta did not have an opportunity to inspect the door and therefore cannot speculate as to what may have caused the door to break.
Nevertheless, Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Tempered glass, even though as strong as steel, is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces; this is consistent with tempered glass designs). Even if it were possible to identify the source of the failure, however, the consumer in this case has not contacted Delta and, according to the incident report, the glass is no longer available for Delta to conduct an inspection.
For these reasons, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20160118-5FCC7-2147424591. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 9, 2016, sent to the company Jan 19, 2016, published by CPSC Feb 12, 2016

The product, in the report: Frameless Sliding Glass Shower Door

My sliding shower glass door literally exploded into thousands of pieces. It cut my hands in several places. The door was functioning fine. I simply grabbed the door handle to slide it closed when the door exploded. Glass shards went everywhere including the ceiling and adjacent room.

Model
Delta Frameless Sliding Shower Door
UPC
Unknown
Serial number
Unknown
Bought from
Home Depot, Pennsylvania
Bought
Oct 3, 2015
Where
Glen Dale, West Virginia: Home/Apartment/Condominium
Who was involved
Age 68, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/2/2016) Delta Faucet Company: According to the report, the consumer purchased a Delta-branded glass shower door from Home Depot on or about October 3, 2015. The consumer states that on January 7, 2016, he was closing the shower door when it shattered. Thankfully, the injuries were minor and did not require formal medical attention. The consumer chose not to reveal his name in the report. Although he indicates he contacted Delta and that Delta is sending replacement parts, Delta, after a diligent search of its records, can find no record of an incident matching the description in the report. Therefore, Delta can only assume no such call was made. As such, Delta has not had an opportunity to inspect the door and therefore cannot speculate as to what may have caused the door in this case to break.
Nevertheless, Delta does not believe the shower doors it sells pose a significant risk to consumers, even though this door allegedly broke during the course of use. These shower doors are made of tempered glass; tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
Even though tempered class is as strong as steel, it is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation. Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (into hundreds of popcorn-shaped pieces, consistent with tempered glass designs). Even if it were possible to identify the source of the failure, however, the consumer in this case has not contacted Delta and, according to the incident report, the glass is no longer available for Delta to conduct an inspection.
For these reasons, while Delta regrets the report of apparently minor injuries, Delta is confident that the tempered glass shower doors it sells are safe.

CPSC report 20160109-18F7B-2147424880. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 5, 2015, sent to the company Aug 13, 2015, published by CPSC Aug 27, 2015

The product, in the report: Frameless Glass Shower Enclosure Model # is 422061

I had just gotten into the shower and closed the shower door behind me when I heard a pin drop. Then CRASH!! The right shower wall completely shattered and fell all around me along with the shower door (which was still intact). Yes, I know exactly what caused it. The pin fell off the shower door hinge and the weight of the door could not be held, so the right side of the glass wall completely shattered. I had to walk out of my shower and bathroom over shards of glass (barefoot of course) and all the while shaking from the shock of what had just happened.

Model
Delta Neo Glass Enclosure
Bought from
Home Depot
Bought
Jun 24, 2015
Where
Carmel, New York: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta Neo Glass Enclosure, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/2/2016) Delta Faucet Company: As noted in the report, the consumer reported that a hinge pin installed on a glass shower enclosure failed causing the glass door to shatter and fall to the ground during use. She sustained a bruise to her shoulder and small cuts to the bottom of her feet as a result of the incident. Her injuries did not require medical attention. Delta replaced the shower enclosure; however, Delta was unable to inspect the unit to determine why the hinge pin may have failed. Without having inspected the unit, Delta cannot opine as to what must have caused the door to come off; Delta can say, however, that out of thousands of units of this model having been sold, this is the first time a report of this kind has been made. Delta complies with all industry standards in the manufacture of its shower enclosures. The tempered glass doors are extremely strong are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201.
While the Company regrets the report of minor injuries, we are pleased to know no one was seriously injured. The Company is confident that its shower enclosures are safe.

CPSC report 20150805-4CB96-2147429628. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 8, 2015, sent to the company Jun 25, 2015, published by CPSC Jul 10, 2015

The product, in the report: Bathroom Shower Door

Caller ordered glass shower door December 3rd, 2014, it was delivered about one to two weeks later and had it installed by contractor who was remodeling her bathroom. She had no problems with the shower door until May 29th, 2015 when her house guest stepped out of the shower after she turned the water off. Once the house guest stepped out of the shower, the door shattered with one of the pieces of glass cutting her on her right hand. The caller went to the retailer, spoke with [REDACTED] who checked with is supervisor then returned this callers phone and provided her with the manufacturer’s contact information.. She spoke with the manufacturer June 8th, 2015 and was advised that they would replace her shower door. She is reporting this incident because she doesn’t want just the shower door replaced, for safety sake she is asking for an entirely new replacement of frame, doors etc be provided at manufacturer expense with the manufacturer installing the product. The manufacturer has advised her that the frame would only be replaced if the door shattering ruined the frame. He informed her that these doors do not shatter on their own.
The house guest treated her cut and did not require medical attention

Model
158840
Serial number
unknown
Bought from
Home Depot, Massachusetts
Bought
Dec 3, 2014
Where
Lowell, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 21, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Delta Faucet, made or sold by LIBERTY HARDWARE MANUFACTURING CORPORATION
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/7/2015) LIBERTY HARDWARE MANUFACTURING CORPORATION: The consumer in this case contacted Liberty about this incident, as you report. Liberty has met with the consumer to try to determine why this shower door shattered and to resolve the claim she has made as a result of the incident. Although, due to the way tempered glass breaks, it was impossible to determine what might have caused this shower door to fail, Liberty has inspected the framing and has installed, at no charge to the customer, a replacement door. The consumer indicates she is satisfied with the response.
Liberty does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. However, tempered glass is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation (which appears to be what happened in this case).
Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (when the glass breaks, it breaks into popcorn-shaped pieces; this is consistent with tempered glass design intent). It is almost impossible to determine whether the glass was nicked or scratched, leading to failure, once it breaks into such a large number of pieces (except for more obvious causes, such as a protruding screw head). Liberty is unable to, therefore, conclude what might have led to the glass failure in this case.
It does not appear anyone was seriously injured when the glass door broke, which is good news. It also appears that the glass door acted as intended (if it should break, it will break in the safest way possible). While the Company regrets the report of minor injuries, we are pleased to know no one was seriously injured. The Company is confident that the tempered glass shower doors it makes are safe.

CPSC report 20150608-7DBD5-1489590. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 21, 2015, sent to the company Jun 1, 2015, published by CPSC Jun 15, 2015

The product, in the report: bath tub sliding door, model 158717 delta simplicity 59 3/8”x 58 1/8” sliding by pass Tub door in polished chrome with frameless clear glass. serial number [REDACTED]

I purchased a delta simplicity 59 3/8”x 58 1/8” sliding by pass tub door in poilshed chrome with frameless clear glass. Price paid around 200 dollar, transportation $35, installation cost $150. after two weeks of use, the door went slightly out of track due to the light weight of the product, it was easy to go off track, I was outside the tub and i just pushed slightly on the door to raise it to get on track, it explode all over my body and on my hair scalp and on the floor like a slush of ice poured from a machine. I did not put even lots of pressure on it, i was naked ready to get in the shower. being mature person 50 years old, i did not move and i rushed to Kaiser hospital then they can clear up the galss fragment off my hair scalp. they did not rub my head rather they vaccum it and then pour water gently for 15 minutes till all fragments are cleared. I need this produce to be pulled off the market and evaluated for strength and material data sheets need to be evaluated, I also need compensation for all the damages i have incurred.

Model
158717
UPC
885785587171
Serial number
[REDACTED]
Bought from
home depot , online purchase
Bought
Apr 20, 2015, about then
Where
laguna hills, Unspecified: Home/Apartment/Condominium
Who was involved
Age 50, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta Simplicity, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/12/2015) Delta Faucet Company: The consumer in this case contacted Delta about this incident, as you report. Delta is working diligently with the consumer to better understand why this shower door shattered and to resolve the claim he has made as a result of the incident. It would appear from the summary, however, that the door was not installed correctly in that it came out of the track (the track is designed such that once the door is in place, it is not possible for the door to come out of the track). It would appear that the glass broke as a result of rubbing the edge of the glass against the tub and track surfaces when he was attempting to get it back into the track.
Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. However, tempered glass is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation (which appears to be what happened in this case).
Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (when the glass breaks, it breaks into popcorn-shaped pieces; this is consistent with tempered glass design intent). It is almost impossible to determine whether the glass was nicked or scratched, leading to failure, once it breaks into such a large number of pieces (except for more obvious causes, such as a protruding screw head). Delta is unable to, therefore, conclude what might have led to the glass failure in this case.
It does not appear anyone was seriously injured when the glass door broke, which is good news. It also appears that the glass door acted as intended (if it should break, it will break in the safest way possible). While the Company regrets the report of minor injuries, we are pleased to know no one was seriously injured. The Company is confident that the tempered glass shower doors it makes are safe.

CPSC report 20150521-DEA8F-2147432745. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 20, 2015, sent to the company May 7, 2015, published by CPSC May 21, 2015

The product, in the report: Semi-Frameless Glass Shower Door

The consumer picked up the product from the store on 2/14/15. The consumer stated that the product only came with a glass. The consumer contacted the retailer and they sent out frames and handle by March. The door was put together and installed by a contractor.
The consumer stated that on 4/19/15, the inner glass shattered after taking a shower, on her way out of the shower.
The consumer stated that there was no explosion but the glass just shattered. The consumer suffered cuts on her feet from the broken glass (two cuts on the left foot and 1 cut on the right foot). The consumer’s daughter-in-law helped take out the piece of glass that went into her foot.
The consumer stated that the broken glass fell on the inside of the shower and outside on the bathroom floor.
The consumer contacted the retailer on 4/20/15. They are dealing with Delta in regards to this matter. The consumer was informed that she will be contacted by Delta within 24 hours.

Model
158800
Bought from
Home Depot, Virginia
Bought
Jan 31, 2015, about then
Where
Burke, Virginia: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Delta Simplicity, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/20/2015) Delta Faucet Company: The consumer in this case contacted Delta about this incident, as you report. Delta is working diligently with the consumer to better understand why this shower door shattered and to resolve the claim she has made as a result of the incident.
Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. However, tempered glass is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation (which appears to be what happened in this case).
Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (when the glass breaks, it breaks into popcorn-shaped pieces; this is consistent with tempered glass design intent). It is almost impossible to determine whether the glass was nicked or scratched, leading to failure, once it breaks into such a large number of pieces (except for more obvious causes, such as a protruding screw head). Delta is unable to, therefore, conclude what might have led to the glass failure in this case.
It does not appear anyone was seriously injured when the glass door broke, which is good news. It also appears that the glass door acted as intended (if it should break, it will break in the safest way possible). While the Company regrets the report of minor injuries, we are pleased to know no one was seriously injured. The Company is confident that the tempered glass shower doors it makes are safe.

CPSC report 20150420-9C603-1480494. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 5, 2015, sent to the company Feb 13, 2015, published by CPSC Mar 11, 2015

The product, in the report: Delta 60” sliding glass bathtub doors, model “Rain”.

I had finished installation of bathtub enclosure glass door structure with glass doors installed and operating. I needed to remove the doors in order to make an adjustment. I removed the outer door, was holding it in both hands, and it just completely exploded in my arms. I didn’t drop it, I didn’t bend it or hit it on anything. It just shattered completely. Very shocking!

Bought from
Home Depot, California
Bought
Jan 29, 2015
Where
Santa Barbara, California: Home/Apartment/Condominium
Who was involved
Age 61, Male
The reporter’s relation to them
Self
As this report names them
Brand Delta, made or sold by Delta Faucet Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/19/2015) Delta Faucet Company: It should be noted that although the consumer in this case that he has not contacted Delta about this incident. As such, Delta was never afforded the opportunity to inspect the shower door installation to determine its condition. Once this report was received, the company reached out to this consumer to request more information but the consumer has not as yet responded to our inquiries.
Delta does not believe the shower doors it sells pose a significant consumer risk notwithstanding the fact that because they are glass, they may be broken during the course of use. Tempered glass doors are extremely strong and are commonly used in bathrooms in place of shower curtains. These doors are made to the strict standards of ANSI Z97.1 and CPSC regulations for architectural glass found at 16 CFR Part 1201. However, tempered glass is vulnerable to shattering if an end or corner is scratched, damaged or impacted post-installation (which appears to be what happened in this case).
Such events are uncommon, but, regrettably, do sometimes occur. When they occur, it is often impossible to determine what caused the door to break, particularly because of the way tempered glass breaks (when the glass breaks, it breaks into popcorn-shaped pieces; this is consistent with tempered glass design intent). It is almost impossible to determine whether the glass was nicked or scratched, leading to failure, once it breaks into such a large number of pieces.
It does not appear anyone was seriously injured when the glass door broke, which is good news. It also appears that the glass door acted as intended (if it should break, it will break in the safest way possible). While the Company regrets the report of minor injuries, we are pleased to know no one was seriously injured. The Company is confident that tempered glass shower doors it makes are safe.

CPSC report 20150205-DFD33-2147435730. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Delta glass shower and bathtub doors

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