Aqua Ultra glass shower and bathtub doors

1 report to CPSC, the latest made Oct 25, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Oct 25, 2016the latest report was made
Oct 25, 2016the earliest
1with the company’s comments

Brand: Aqua Ultra
Maker: BathAuthority LLC dba DreamLineMakers, importers or sellers, as the reports name them
Product: Glass shower and bathtub doorsGlass enclosures for bathtubs and showersCPSC’s product type: Glass Bathtub or Shower Enclosures (code 609), in Home Maintenance and Structures: Plumbing & Bath

By month

1 report from November 2015 to October 2016; the most in October 2016, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2016	1

How badly anyone was hurt

Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Not said
Made Oct 25, 2016, sent to the company Nov 2, 2016, published by CPSC Nov 25, 2016

The product, in the report: Bathtub enclosure, Aqua Ultra 48 x 58 clear glass

Glass tub enclosure exploded, spraying glass all over bathroom and into the hallway. No one was in the room or they would have been hurt. Door part of enclosure fell into the room against the water closet but did not break.

Model
Aqua Ultr
Bought from
Build.com, California
Bought
May 19, 2014
Where
Virginia Beach, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Aqua Ultra, made or sold by BathAuthority LLC dba DreamLine
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(11/22/2016) BathAuthority LLC dba DreamLine: DreamLine appreciates feedback from customers, viewing every unsatisfactory customer experience as an opportunity to learn and improve. All DreamLine products are extensively tested prior to initial product launch and must meet or exceed code requirements to be entered into the DreamLine product line. DreamLine also submits to independent testing voluntarily to ensure a quality product and compliance to all standards and regulations. Consumer safety is foremost at DreamLine, allowing no product line to be released without passing these rigorous requirements. DreamLine shower doors, like all shower doors on the market today, are produced with tempered glass that is in complete compliance with Consumer Product Safety Commission (CPSC) and American National Standards Institute (ANSI) standards and guidelines. All batches of DreamLine tempered glass are tested at our supplier’s plant, in compliance with industry standards for tempered glass. Tempered glass, while stronger than annealed glass, is still able to break. The properties that make tempered glass able to sustain a direct hit to the face of a panel, however, make the edges the most vulnerable parts of the panel. The glass is placed under pressure during the tempering process and therefore, when a panel of tempered glass is stressed and fails, it is meant to shatter into thousands of small pieces. This is the inherent safety feature of tempered glass and is meant to cause less serious injury than if the panel broke into large shards. We are not aware of any systematic defects or failures for this model. Breakage is possible and can take place due to improper installation or incorrect use. Since DreamLine does not install, and was not a party to either the installation or use of this product, it is impossible to determine why the panel failed.
The Aqua Ultra Tub/ Shower Door is a very popular model among the DreamLine product line, with thousands of this model being sold every month. While shattering of the moving panel is very rare, the panel failed in exactly the manner that tempered glass should, in many small pieces. DreamLine stands behind our product 100% and we want every customer to be happy with their purchase. We also work with our customers on the rare occasions when an incident such as this occurs, offering reimbursement, refunding of purchase price, and replacement of the shower door.

CPSC report 20161025-E0966-2147411712. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Aqua Ultra glass shower and bathtub doors

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.