Honda generators

8 reports to CPSC, the latest made Oct 2, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

8reports to CPSC
Oct 2, 2023the latest report was made
Apr 15, 2018the earliest
8with the company’s comments

Brand: Honda
Maker: American Honda Motor Co., Inc.Makers, importers or sellers, as the reports name them
Product: GeneratorsIncluding power plantsCPSC’s product type: Generators or Power Plants (code 606), in Home Maintenance and Structures: Electrical Systems

By month

1 report from November 2022 to October 2023; the most in October 2023, 1. 7 earlier reports, since April 2018, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2023	1
October 2020	1
September 2020	1
March 2020	1
March 2019	1
February 2019	1
November 2018	1
April 2018	1

How badly anyone was hurt

No one hurt 8 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Oct 2, 2023, sent to the company Oct 5, 2023, published by CPSC Oct 20, 2023

The product, in the report: Portable gasoline generator

Plastic upper bracket of a Honda Generator cart kit failed suddenly while rolling the generator into my shed. Had I been lifting the generator in or out of my truck, it would have been dropped, damaged and likely causing injuries.

Model
EU3000is
Serial number
Part # 06425-ZS9-020AH
Where
Babylon, New York: Home/Apartment/Condominium
Who was involved
Age 62, Male
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/17/2023) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his generator’s wheel cart kit, which is designed to help transport generators across the ground but not bear the weight of an unsupported unit. An internal review indicates that after the customer contacted Honda regarding this issue on 10/2/2023, Honda recommended the customer to contact his local dealer to purchase a replacement part on 10/4/2023. Honda has not received a follow-up response from the customer. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 770-497-6400.

CPSC report 20231002-70DAC-2147344913. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 26, 2020, sent to the company Dec 3, 2020, published by CPSC Dec 17, 2020

The product, in the report: Generator

Leaks gas from the carburetor

Model
EU2000i
Serial number
EAAJ 2221269
Where
Lansdale, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/8/2020) American Honda Motor Co., Inc.: American Honda takes potential safety matters seriously and appreciates the opportunity to address our customer’s concern with his Honda EU2000i portable generator. The customer contacted Honda on two occasions to inquire about open recalls and was advised that there were no open recalls on his unit. Furthermore, the customer was advised to take his generator to an authorized Honda Power Equipment dealer for proper diagnosis of his fuel leak concern. If the customer wishes to discuss this matter further, please contact our Power Equipment Customer Relations department at 770-497-6400.
As an advocate for safe use of portable generators, Honda would like to remind all users to review the owner’s manual prior to operation to ensure safe usage, storage, and maintenance of their portable generator as well as the hazards of gasoline, carbon monoxide, and electric shock. Thank you for allowing American Honda to respond.

CPSC report 20201026-FCAE9-2147369026. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 5, 2020, sent to the company Oct 2, 2020, published by CPSC Nov 10, 2020

The product, in the report: Honda EG2800i generator

Started my Honda EG2800i generator for the second time since purchased new in May 2020 and it is leaking fuel.

Model
EG2800i
Serial number
EABA2028132
Bought from
The Home Depot
Bought
May 1, 2020, about then
Where
Mount Pleasant, South Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/9/2020) American Honda Motor Co., Inc.: American Honda takes potential safety matters seriously and appreciates the opportunity to address our customer’s experience with his Honda EG2800i portable generator. An internal review confirmed that the generator identified does not have an open recall and the customer has not contacted Honda about this specific unit. At this time, we advise the customer to contact an authorized Honda Power Equipment dealer to diagnose and service the generator, if necessary. If the customer wishes to discuss this matter, please contact our Power Equipment Customer Relations department at 770-497-6400.
As an advocate for safe use of portable generators, Honda would like to remind all users to review the owner’s manual prior to operation to ensure safe usage, storage, and maintenance of their portable generator. The owner’s manual includes recommendations for safely operating a portable generator such as initial use information, operating the generator on a level surface, safe fueling recommendations, as well as the hazards of gasoline, carbon monoxide, and electric shock. Thank you for allowing American Honda to respond.

CPSC report 20200905-EAF4A-2147369998. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 18, 2020, sent to the company Mar 26, 2020, published by CPSC Apr 9, 2020

The product, in the report: Honda EU2200i [Camping World Item Number: 111648]

I purchased a EU2200i Inverter Generator (111648), a EU2200i Companion (111649), and a Parallel Kit (63712) from Camping World in Rocklin, Ca on June 12, 2019. On July 1, 2020 a fire destroyed my home and surrounding property (3 acres). The point of initial ignition was in the area where the two generator were operating.

Model
EU2200i [Camping World Item Number: 111648]
UPC
unk
Serial number
unk
Bought from
Camping World
Bought
Jun 12, 2019
Where
Grass Valley, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/7/2020) American Honda Motor Co., Inc.: American Honda takes safety matters such as these seriously and appreciates the opportunity to address our customer’s very unfortunate experience with his EU2200i and EU2200i Companion generators and Parallel kit. After an internal review, as well as an inquiry with Camping World, Honda was unable to find any internal communications with the customer or identify the customer’s products to investigate the matter further and comment on the incident. If the customer wishes to contact American Honda, please call our Customer Support department at 866-784-1870 for assistance. Thank you for allowing American Honda to respond.

CPSC report 20200318-39286-2147374314. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 21, 2019, sent to the company Mar 28, 2019, published by CPSC Apr 11, 2019

The product, in the report: Honda EU2200i 2200-Watt 120-Volt Super Quiet Portable Inverter Generator

Took the generator to its first camping trip and it was the second time I had used it since purchase. First time was during Memorial Day Weekend a few months prior in May 2018. Bkth then and in September, under normal operating conditions I had an issue that I couldn’t understand where gasoline was leaking out from the fuel valve. Both times I didn’t know what the cause was up until I learned of a recall announced yesterday. I’m adding another incident report to it.
Recall # 19-731 UPC/SKU: B079YF1HF6

Model
Honda EU2200i
UPC
B079YF1HF6
Serial number
EAMT-1056240
Bought from
Amazon.com - Hardware Sales, Inc., Washington
Bought
May 12, 2018
Where
Kernville, California: Place of Recreation or Sports
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/9/2019) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his EU2200i portable generator, and takes potential safety matters seriously. Following an in-depth investigation into this customer’s concerns, our records indicate we have recently been in contact with the customer to recommend a nearby Honda dealer who can resolve the customer’s fuel leak concerns as part of the recall launched on March 20, 2019 in cooperation with the CPSC. If any other customer has similar concerns, they should contact American Honda’s Customer Relations department at 770-497-6400 so that we may assist them.

CPSC report 20190321-E6F61-2147382071. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 20, 2019, sent to the company Mar 22, 2019, published by CPSC Apr 5, 2019

The product, in the report: 2018 Honda EU2200i suitcase generator- red and black 2018 Honda EU2200i companion suitcase generator- red and black

I have two Honda EU2200i generators; one is regular and the other is the “companion” model. Both are less than six months old. Both are having serious fuel related issues.
The EU2200i companion was serviced about three weeks ago because it would not start and had what appeared to be gasoline in the oil reservoir. At the time I picked up the generator I told the repair person that I felt Honda did something different and very wrong on the generators because they keep having fuel related issues on these new generators. I have taken in my Honda EU2200i and Honda EU2200i Companion generators several times each because of fuel related problems; the worst one being leaking fuel. We had them sitting in our laundry room and woke in the night to the smell of gasoline, and found them sitting in a puddle of gas! We stopped use and took them in to a different authorized service center and they said nothing looked out of place and they could not replicate the problem. Then we had a repeat over the last few days of leaking fuel again.
On Tues., Jan. 22nd, 2019 I dropped off my EU2200i to the service center because there was fuel POURING into the crankcase, causing the oil sensor to trip. I’m glad that function is working right, but I have no good feeling about the fuel in the oil. The local reseller states a “stop sale” was issued by Honda for the generators due to what appears to be a faulty fuel valve, but refuses to correct my issue. These things are dangerous and I need generators for daily life because I am off-grid in Alaska! Please get these pulled and repaired!? Honda says they are waiting on CPSR to approve the recall and repair plan. PLEASE HELP!?
Incident dates (estimated) as follows:
Jan 4th - fuel not flowing to carb Jan 10th - fuel not shutting off, leaking down breather hose and other unidentifiable places Jan 22nd - service center says nothing wrong but unit is still having fuel related start/run issues Jan 27th - fuel leaked during night with valves off and created gas puddle on laundry room floor Feb 19th - took one generator to repair center due to fuel related issues Feb 20th - took second generator to repair center per Honda warning about bad fuel valves (no TSB or recalls formally submitted yet, and no notifications have been received from Honda for the dangerous fuel valve malfunction(s)).

Model
EU2200i
Bought from
Alaska Pacific Rentals
Bought
Dec 21, 2018, about then
Where
Willow, Alaska: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/5/2019) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his two EU2200i portable generators, and takes potential safety matters seriously. Following an in-depth investigation into this customer’s concerns, it appears that the rough idle and stalling issues were caused by fuel in the crankcase, which were resolved with an oil change and new spark plug. The customer’s fuel leak concerns were resolved pursuant to a repair recently performed as part of the recall launched on March 20, 2019 in cooperation with the CPSC. If any other customer has similar concerns, they should contact American Honda’s Customer Relations department at 770-497-6400 so that we may assist them.

CPSC report 20190220-6B5CD-2147382583. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 17, 2018, sent to the company Nov 27, 2018, published by CPSC Dec 12, 2018

The product, in the report: 7000 watt gasoline powered generator

On the late evening of October 13, 2018, the lights flickered and then we lost power. I looked outside and saw large flames coming from my Honda generator. I rushed out, grabbed the fire extinguisher from my truck and, luckily, was able to extinguish the fire. The front of the generator, wires and connector leading from the generator to the solar charger/regulator had melted. Needless to say we had no electricity after that.
The generator is rated to provide 7000 watts of electricity with a maximum draw of 30 amps. I later checked the amperage with the TV, washer, and microwave running and it was only 15+ amps.
We have had solar power for the past seven years. The installation was done by licensed electricians and the installation was inspected by the local electrical inspector. Until the 13th, we have had no problems with the solar system or the generator and associated cabling.

Model
EU 7000
Serial number
EEJD-1038034
Bought from
Harthill’s Mountain Saw & Tractor
Bought
Sep 19, 2017
Where
Chewelah, Washington: Other
Who was involved
Age 71, Female
The reporter’s relation to them
My Friend / Neighbor / Co-worker
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/6/2018) American Honda Motor Co., Inc.: Thank you for the report regarding our customer’s EU7000iS generator. The customer contacted our Customer Relations department on 10/15/2018. We arranged for a generator inspection at an authorized Honda dealer convenient to the customer. The inspection revealed that the generator was modified by a dealer to add a battery tender accessory, which was installed in close proximity to the generator inverter, causing a thermal event. The dealer accepted responsibility and provided a loaner unit until a new, replacement generator was available. Thank you for allowing American Honda to respond, since we take potential safety matters very seriously. Please contact our Customer Relations department at 770-497-6400 if further assistance is required.

CPSC report 20181116-B2832-2147384309. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 15, 2018, sent to the company Apr 20, 2018, published by CPSC May 4, 2018

The product, in the report: Honda Generator EB2800i, Black frame, red shell

I was using this Honda generator EB2800i at my camping site when the generator started to smoke and then when up in flames NO one was injured or burned put the flame out quickly, as the result of the flames the generator is destroyed

Model
EB2800i
UPC
?
Serial number
?
Bought from
home depot
Bought
Dec 9, 2017
Where
Russellville, United States: Place of Recreation or Sports
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/30/2018) American Honda Motor Co., Inc.: Thank you for the report regarding the EB2800i generator and our customer’s experience. American Honda takes such matters very seriously. The customer contacted our Customer Relations department on 4/15/2018 by email. We have made multiple attempts to contact the customer to learn more about the incident, but we have not received a reply. Our recommendation is for the customer to take his unit or related information to an authorized Honda Power Equipment dealer for inspection/review. Thank you for allowing American Honda to respond and please contact our Customer Relations department at 770-497-6400 for further assistance.

CPSC report 20180415-3F5D5-2147388607. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Honda generators

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.