Sony video players and recorders

10 reports to CPSC, the latest made Aug 13, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

10reports to CPSC
Aug 13, 2016the latest report was made
Apr 4, 2012the earliest
10with the company’s comments

Brand: Sony
Maker: Sony ElectronicsMakers, importers or sellers, as the reports name them
Product: Video players and recordersNot camerasCPSC’s product type: Video Players and Recorders (Excl. Cameras) (code 576), in Electronics: TV & Video

By month

1 report from September 2015 to August 2016; the most in August 2016, 1. 9 earlier reports, since April 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
August 2016	1
January 2015	1
December 2013	1
August 2013	2
June 2013	1
May 2013	1
January 2013	1
September 2012	1
April 2012	1

How badly anyone was hurt

No one hurt 9 CPSC: Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Aug 13, 2016, sent to the company Aug 22, 2016, published by CPSC Sep 6, 2016

The product, in the report: Sony model no dvp-fx730 portable cd/dvd player

Sony portable cd/dvd player model no. DVP-FX730 has expanded/popped open unexpectedly causing the unit to not work at all. The entire left side is open and exposing the inside contents. This unit was charging inside our home and luckily I was standing near the unit when it happened and was able to unplug it and make sure no further damage was done. I have now read numerous reports of this issue. I believe this is a manufacturers defect and equivalent product replacement should be offered.

Model
DVP-FX730
Serial number
009B S01-5168057-I
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/22/2016) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20160813-80D34-2147415089. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jan 11, 2015, sent to the company Jan 22, 2015, published by CPSC Feb 5, 2015

The product, in the report: Portable DVD player Brand Sony

The lithium ion rechargeable battery pack to our portable Sony DVD player expanded while charging. This is the second battery pack that we have had - the first one did the same thing and Sony sent us a replacement.
DVD model # DVP-FX820 Battery pack model # NP-FX110

Model
DVD player - DVP - FX820 , battery pack model # - NP-FX110
Bought
Nov 11, 2005, about then
Where
Snoqualmie, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(1/22/2015) Sony Electronics: Sony has reviewed this report. From the limited information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Sony engineers have previously identified this service issue and determined that in rare cases a swelling of the internal battery cell pouch can occur which can result in the two halves of the battery pack’s plastic enclosure to separate, without a compromise to the cell pack other than the swelling. These analyses have been reviewed by and confirmed by Sony’s Director of Corporate Product Safety. A Sony representative will be contacting the customer within the next few days for further investigation.

CPSC report 20150111-2E45B-2147436662. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 9, 2013, sent to the company Dec 17, 2013, published by CPSC Jan 2, 2014

The product, in the report: Sony DVD player DVP-810 Lithium battery pack NP-fX110

While my 5 yr old granddaughter was watching a DVD on my Sony player(FX-810), the battery expanded to the point the case cracked open, exposing the inside materials. I took it from her immediately. It cannot be replaced and is no longer usable. This is an electronic device that has had very little use. Buyer beware.

Model
DVP-810
Bought from
Gift
Where
Unspecified: Unspecified
Who was involved
Age 5, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/19/2013) Sony Electronics: Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20131209-AACD2-2147449197. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 26, 2013, sent to the company Sep 4, 2013, published by CPSC Sep 18, 2013

The product, in the report: Sony portable DVD player model DVP-FX810 with attached battery pack NP-FX110

While children were watching a DVD, the attached lithium ion rechargeable battery pack swelled and split open. It appears that one of the internal battery cells swelled and ruptured the plastic case, breaking it loose from the DVD player. While no injury occurred, I am concerned about the risk of injury and fire related to this issue.

Model
NP-FX110
Serial number
5436561
Where
Appleton, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 5, Male
The reporter’s relation to them
My Child
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/4/2013) Sony Electronics: Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative has contacted the customer for further investigation.

CPSC report 20130826-989F9-2147452657. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 4, 2013, sent to the company Aug 12, 2013, published by CPSC Aug 26, 2013

The product, in the report: Sony DVP-FX730 DVD Player

Battery compartment expanded into the DVD path rendering DVD player inoperable and risk of fire or explosion from Li-Po battery.

Model
DVP-FX730
Serial number
08500014304
Bought from
PC Richards
Bought
Aug 10, 2009, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 6, Male
The reporter’s relation to them
My Child
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/22/2013) Sony Electronics: Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative has contacted the customer for further investigation

CPSC report 20130804-14B6C-2147453459. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 11, 2013, sent to the company Jun 18, 2013, published by CPSC Jul 2, 2013

The product, in the report: A portable DVD player with 9-inch screen and a lithium ion rechargeable battery pack that attaches to the bottom of same.

I own a portable Sony 9-inch DVD player (model number NP-FX110) which, to my surprise, stopped functioning suddenly. It wasn’t dropped, spilled on or put in the sun. It was safe in it’s case in my climate controlled locker at work. Strange. Upon inspection I noticed what others have reported to saferproducts.gov. The battery pack is swollen!

Model
Sony DVP-FX930 (player) with Sony NP-FX110 (battery pack)
UPC
Unknown
Serial number
09B6 S01-6228435-G
Bought from
Best Buy or Walmart, New York
Bought
Nov 1, 2012, about then
Where
Westbury, New York: Other Public Property/Office
Who was involved
Age 59, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/18/2013) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative will be contacting the customer within the next few days.

CPSC report 20130611-4D240-2147455324. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 3, 2013, sent to the company May 10, 2013, published by CPSC May 24, 2013

The product, in the report: Battery (NP-FX110) swelled for my Sony DVD player DVP-FX930

Battery case on my Sony DVD player has cracked open due to swelling of the Li-Ion battery. The unit was not on charge and had not been used for several weeks. The unit was without problem after its last charge and use. No injuries occurred due to this swelling, but has rendered the unit unusable. I am concerned of what could have happened if this had occurred when the unit was charging.

Model
DVP-FX930
Bought from
Target, North Carolina
Bought
May 1, 2011, about then
Where
Greensboro, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/23/2013) Sony Electronics: Sony has reviewed this report. From the information provided and after internal review, Sony does not believe that the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. Sony has contacted the customer.

CPSC report 20130503-C13A1-2147456435. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 18, 2013, sent to the company Feb 7, 2013, published by CPSC Feb 22, 2013

The product, in the report: Sony portable CD/DVD player model #DVP-FX930

Sony portable DVD player. One of two internal batteries swelled/expanded rendering battery unsafe and inoperable. The battery has swelled to the point of just short of rupture with the potential to leak caustic battery material.

Model
DVP-FX930
Bought from
Amazon
Bought
Oct 1, 2010
Where
Sandy Hook, Connecticut: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/15/2013) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. A Sony representative will be contacting the customer within the next few days.

CPSC report 20130118-1081E-2147459719. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 30, 2012, sent to the company Oct 9, 2012, published by CPSC Oct 23, 2012

The product, in the report: portable dvd player with lithium battery pack

battery pack expanded and opened on sony model dvp-fx810. battery model np-fx110. dvd player was not dropped or otherwise disturbed, battery pack split at seam and expanded and is unusable

Model
dvp-fx810
Serial number
7b s01-2607731-c
Bought from
bestbuy, New Hampshire
Bought
May 13, 2009
Where
portsmouth, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 4, Female
The reporter’s relation to them
My Child
As this report names them
Brand sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/11/2012) Sony Electronics: Upon examination, investigation, and further consideration of the general issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. Investigation and further examination has determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury. This has been reviewed and confirmed by SEL’s Director of Product Safety. . A Sony representative will be contacting the customer for further investigation.

CPSC report 20120930-24B55-2147463286. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 4, 2012, sent to the company Apr 12, 2012, published by CPSC Apr 26, 2012

The product, in the report: Sony portable DVD player NP-FX 110

Have a Sony Portable DVD player model#NP-FX110. One of the battery bags puffed up, broke through bottom of battery pack. Replacement is $149. Sony will not consider it a defect.......... very disappointed in Sony’s stance on this. Will not be buying another sony product.

Model
NP-FX110
Serial number
s01-8340471-D-A
Bought from
Walmart
Bought
Jul 9, 2010, about then
Where
Durango, Colorado: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Sony, made or sold by Sony Electronics
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/18/2012) Sony Electronics: With the initial information provided in this report, Sony is unable to determine yet if the product in question creates an unreasonable risk of injury or contains a defect which could pose a substantial product hazard. However, Sony takes all such reports seriously and will investigate. A Sony representative will be contacting the customer shortly for support (8/30/2012) Sony Electronics: Upon examination, investigation, and further consideration of the issue reported related to the battery pack splitting open in a portable DVD player, it has been determined that the product and alleged issue poses no substantial risk of injury to the consumer or property damage, and thus Sony does not believe that any substantial product hazard exists. The battery cells in the battery pack can sometimes swell when there is an imbalance in the charge of the cells, which can sometimes lead the battery pack to split slightly open. However, upon investigation and further examination it has been determined that the battery and its cells are incapable of reaching a temperature that can cause injury or property damage beyond the battery pack or DVD product itself. This is so even when an imbalance in the charge of cells occurs. As a result, Sony does not believe that there is a safety concern or any substantial risk of injury here. This has been reviewed and confirmed by SEL’s Director of Product Safety.

CPSC report 20120404-7BDD1-2147468693. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Sony video players and recorders

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.