Roku remote controls
2 reports to CPSC, the latest made Apr 19, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Apr 19, 2026the latest report was made
- Oct 28, 2020the earliest
- 0with the company’s comments
- Brand
- Roku
- Maker
- Roku, Inc.Makers, importers or sellers, as the reports name them
- Product
- Remote controlsNot remotes for toysCPSC’s product type: Remote Control, Universal or Ns (Excl. Remotes For Toys) (code 574), in Electronics: TV & Video
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2026 | 1 |
| October 2020 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Apr 19, 2026, sent to the company May 5, 2026, published by CPSC May 19, 2026
The product, in the report: I am reporting a safety concern involving a Roku rechargeable remote control, model RC1071 (Voice Remote Pro). The casing on the remote separated at the seam in a manner consistent with internal battery swelling. Based on the visible separation of the housing, I am concerned that the built-in rechargeable lithium-ion battery is swelling and could present a fire, burn, or rupture hazard. After discovering the problem, I stopped using and charging the remote and contacted Roku support. I provided photos and clearly reported this as a safety concern involving a rechargeable remote with casing separation consistent with battery swelling. Roku did not offer a replacement because the product was out of warranty. Roku support stated that my concern would be documented, but the only solution provided to me was to purchase a new remote. My concern is that Roku is continuing to sell rechargeable Voice Remote Pro remotes while declining to provide a remedy for a reported safety-related battery swelling issue in my rechargeable remote. I am asking CPSC to review this report as a potential hazardous consumer product issue involving a rechargeable electronic device with possible lithium-ion battery swelling. No injury has occurred so far, but the product appears unsafe for continued use. I have photographs of the casing separation and screenshots of my support conversation with Roku documenting that I reported the issue as a safety concern.
I am reporting a safety concern involving a Roku rechargeable remote control, model RC1071 (Voice Remote Pro). The casing on the remote separated at the seam in a manner consistent with internal battery swelling. Based on the visible separation of the housing, I am concerned that the built-in rechargeable lithium-ion battery is swelling and could present a fire, burn, or rupture hazard.
After discovering the problem, I stopped using and charging the remote and contacted Roku support. I provided photos and clearly reported this as a safety concern involving a rechargeable remote with casing separation consistent with battery swelling. Roku did not offer a replacement because the product was out of warranty. Roku support stated that my concern would be documented, but the only solution provided to me was to purchase a new remote.
My concern is that Roku is continuing to sell rechargeable Voice Remote Pro remotes while declining to provide a remedy for a reported safety-related battery swelling issue in my rechargeable remote. I am asking CPSC to review this report as a potential hazardous consumer product issue involving a rechargeable electronic device with possible lithium-ion battery swelling.
No injury has occurred so far, but the product appears unsafe for continued use. I have photographs of the casing separation and screenshots of my support conversation with Roku documenting that I reported the issue as a safety concern.
- Model
- Voice Remote Pro RC1071
- UPC
- 82961000458
- Serial number
- Unknown. Not visible on product
- Bought from
- Target
- Bought
- Oct 8, 2025
- Where
- KNOXVILLE, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 36, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Roku, made or sold by Roku, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 28, 2020, sent to the company Nov 5, 2020, published by CPSC Nov 20, 2020
The product, in the report: Roku brand remote control for Roku streaming TV devices. Model: RC-AL2. FCC ID: TC2-RCB14. SKU: 3226000284.
This is regarding Roku brand remote control Model RC-AL2. Upon grabbing the remote after having last used it about 20 minutes earlier, I found it to be extremely hot, untouchable around the battery case without burning myself, and emitting a strong odor of burning plastics/electronics. The surface of my couch on which the remote had been laying was also very hot. I managed to get the battery case open and shake out the batteries, and found the outer casings of the batteries crinkled from the extreme heat. A dimple on the front of the remote, immediately in front of the battery compartment, had also started to form due to the plastic beginning to melt. Not only could I have been burned by the remote, but I believe it could have set my couch on fire if I had not discovered the issue as soon as I did.
- Model
- RC-AL2
- Bought from
- Best Buy
- Bought
- Dec 31, 2017
- Where
- Athens, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 49, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Roku, made or sold by Roku, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.