Anker PowerConf S500 other sound equipment
3 reports to CPSC, the latest made Mar 9, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Mar 9, 2026the latest report was made
- Jan 12, 2026the earliest
- 0with the company’s comments
- Brand
- Anker PowerConf S500
- Maker
- Anker Innovations LimitedMakers, importers or sellers, as the reports name them
- Product
- Other sound equipmentRecording, playing or receivingCPSC’s product type: Other Sound Recording, Reproducing or Receiving Equip. (code 573), in Electronics: Audio & Radio
Other ways the reports write the brand (1)
“Anker”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2026 | 2 |
| January 2026 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Mar 9, 2026, sent to the company Mar 12, 2026, published by CPSC Mar 26, 2026
The product, in the report: Product: Anker PowerConf S500 Model: A3305 Serial: AR2NJD01301211 Purchase location: Amazon
Incident details
Date: March 4, 2026
Time: ~2:00 AM
Location: Aldie, Virginia
What happened: device caught fire while plugged into wall outlet
Damage
Carpet burn holes and char marks
Desk melted from heat
Monitor exposed to heat/smoke
Strong burnt plastic odor requiring remediation
Carpet repair quote: $1,700
- Model
- A3305
- Serial number
- AR2NJD01301211
- Bought from
- Amazon
- Bought
- Apr 4, 2024
- Where
- Aldie, Virginia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Anker PowerConf S500, made or sold by Anker Innovations Limited
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 5, 2026, sent to the company Apr 24, 2026, published by CPSC May 8, 2026
The product, in the report: Speakerphone
(02/24/2026) The phone blew up and caught on fire. The consumer stated that she was not in the room when it happened but heard a noise. When she went into the room, there was smoke and a 2-in flame on the unit. The area on the desk where the unit was located is damaged.
- Model
- A3305
- Bought from
- amazon.com
- Bought
- Jan 29, 2024
- Where
- Washington, District of Columbia: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Anker PowerConf S500, made or sold by Anker Innovations Limited
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 12, 2026, sent to the company Jan 15, 2026, published by CPSC Feb 5, 2026
The product, in the report: Product name: Anker PowerConf S500 Speakerphone Manufacturer: Anker Innovations Product category / purpose: [REDACTED] conference speakerphone designed for deskbased use in home offices and small meetings. The device combines a speaker, microphones, and internal rechargeable lithiumion battery to support handsfree calling and audio playback when connected to a computer or mobile device. Model: PowerConf S500 Color: Black (dark gray/black housing with matte finish)
While the Anker PowerConf S500 speakerphone was stationary on my desk, the device suddenly emitted a very loud pop, immediately followed by thermal failure and ignition. The unit caught fire and partially melted, producing visible heat damage. The device was close enough that, if not noticed immediately, the incident could have resulted in a larger fire. The event was sudden, violent, and unexpected. The device caused burn damage to a highquality solidwood executive desk. The damage penetrated the finish and scorched the surface. Based on the construction and finish of the desk, professional refinishing or replacement will likely be required.
- Model
- PowerConf S500
- UPC
- AR2NJD0D2120156
- Serial number
- AR2NJD0D21201561
- Bought from
- Amazon
- Bought
- May 14, 2024
- Where
- Highlands Ranch, Colorado: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Anker, made or sold by Anker Innovations Limited
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.