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Toshiba televisions

4 reports to CPSC, the latest made Nov 29, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Nov 29, 2023the latest report was made
  • Feb 1, 2013the earliest
  • 2with the company’s comments
Brand
Toshiba
Maker
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.Makers, importers or sellers, as the reports name them
Product
TelevisionsCPSC’s product type: Televisions (code 572), in Electronics: TV & Video

By month

2 reports from December 2022 to November 2023; the most in November 2023, 1. 2 earlier reports, since February 2013, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20231
March 20231
May 20151
February 20131

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made Nov 29, 2023, sent to the company Dec 4, 2023, published by CPSC Dec 26, 2023

    The product, in the report: Toshiba FireTV with built-in FireTV streaming device.

    I have an Amazon FireTV connected with surround audio speakers. When the FireTV application opens, the TV commercials are at volume that is probably way more than 2x that of the show content. When I’ve previously watched programs at high volume, the Prime TV commercials that come on, when I turn the TV on, hurt my ears and probably blast at levels well over safe levels. I believe this started within the last month. There are other complaints being made to Amazon Fire TV Forum. [REDACTED]. Here’s what one person said on the Forum: [REDACTED] This issue has gotten extremely bad on Amazon Prime streaming service. I measured the volume with a digital recorder and the commercials or ads were more than double the volume of the actual movie content. The device used for measuring the sound levels actually provided a warning that the sound levels could be dangerous for humans and pets.

    Model
    55C350KU
    Serial number
    55G21208LH00350
    Bought from
    Amazon
    Where
    Cary, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Toshiba, made or sold by TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    How badly, in CPSC’s words
    Injury, Level of care not known
  2. No one hurt

    Made Mar 6, 2023, sent to the company Mar 9, 2023, published by CPSC Mar 23, 2023

    The product, in the report: Toshiba 55 in tv

    Toshiba tv arched and caused fire in upstairs residential office. Tv menu was onMy son walked up stairs. Instantly came running screaming fire. I then heard all the smoke detectors and ran immediately to the upstairs which you could see the tv putting some sort of spark or arcing and less than 6 ft approximately there’s a fire on the floor in the hard wood. It was beyond anything I’d ever seen. I immediately focused on getting fire out luckily no one was hurt. The tv has a hole size service burn. I plugged it it to make sure i wasn’t crazy and sure enough big ok circle but the tv works. What gives? This is extremely dangerous. I’m now starting to wonder what happens if this was in the middle of the night and or I’m not home. I have 2 dogs and I’m just in awww.

    Model
    50LF621U21
    Serial number
    K478793B131512
    Bought from
    Best buy
    Bought
    Jun 10, 2022
    Where
    Kalamazoo, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 5, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Toshiba, made or sold by TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made May 7, 2015, sent to the company Jun 2, 2015, published by CPSC Jun 23, 2015

    The product, in the report: TV Toshiba Television/DVD Combination Model number: MD20F11 Serial number: 51794412B

    While TV was off it exploded, caused a fire and damaged thousands of dollars in property at my mother’s house. Carcinogenic residue left by this event is unhealthful. [REDACTED], at Toshiba has promised reimbursement of shipping and has forwarded issue to their Legal Dept. They, so far, have refused to acknowledge responsibility.

    Serial number
    51794412B
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Toshiba, made or sold by TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    Reports CPSC links to it
    20150707-03B50-1494977
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Feb 1, 2013, sent to the company Feb 11, 2013, published by CPSC Feb 26, 2013

    The product, in the report: TOSHIBA 55” FLAT SCREEN TV

    WE WERE WATCHING TV WHEN WE SMELLED SOMETHING, WE THEN NOTICED THE TV SMOKING AND THEN THERE WAS A FLAME IN THE BACK OF THE TV. WE CALLED THE FIRE DEPARTMENT AND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER.

    Model
    55HT1U
    Serial number
    A52185M66824A1
    Bought from
    BESTBUY, Michigan
    Bought
    Jan 19, 2011
    Where
    TRENTON, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 20, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand TOSHIBA, made or sold by TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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