Sony Bravia televisions
2 reports to CPSC, the latest made Feb 4, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Feb 4, 2018the latest report was made
- Sep 13, 2011the earliest
- 2with the company’s comments
- Brand
- Sony Bravia
- Maker
- Sony ElectronicsMakers, importers or sellers, as the reports name them
- Product
- TelevisionsCPSC’s product type: Televisions (code 572), in Electronics: TV & Video
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2018 | 1 |
| September 2011 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Feb 4, 2018, sent to the company Feb 12, 2018, published by CPSC Feb 27, 2018
The product, in the report: Sony Bravia 65 inch television
We have a 65 inch Sony Bravia television that was mounted on the wall. The television began to have vertical lines and ghosting on the screen while we were watching it. After a short while the ghosting went away but the vertical lines continued. I turned the TV off and turned in for the night. The next morning, December 10, 2017, I noticed that the left lower portion of the TV had melted from obvious heat source. At that time I contacted Sony regarding this issue. Sony sent a technician out on December 14, 2017 to evaluate our TV. After the technician’s evaluation, he stated that we should not use the TV because it was dangerous and posed a fire hazard. We followed up with Sony a week or so after the technician’s evaluation. Sony’s representative stated that our case has been forwarded to the National Customer Relations office for response. Sony’s representative continued to say due to the fact that our unit was diagnosed with Physical Damage, Sony will not be able to honor its warranty and that Sony was unable to assist us with the repair/exchange. We requested a copy of the technician’s report but Sony declined our request. During weeks of corresponding with Sony’s representatives, one requested photos from us of the damage TV because Sony had no photos on record from the technician. We emailed photos of our TV to Sony. On January 26, 2018 a Sony’s representative called me, [REDACTED], and said our case was being closed and Sony would not be able to assist us any further because the TV is more than a year old. The purchase date of our TV is 2/24/2016.
- Model
- XBR-65X810C
- Serial number
- 5056256
- Bought from
- Best Buy #350
- Bought
- Feb 24, 2016
- Where
- Saint Augustine, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 52, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sony Bravia, made or sold by Sony Electronics
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 13, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011
The product, in the report: Sony Bravia 40 “ LCD TV.
Sony Bravia 40 LCD TV, purchased December 2007, today started smoking with an acrid smell and turned itself off. I am sure that if I tried to turn it back on, a fire might have ensued. This is a very dangereous situation and indicates some problem with quality control.
- Model
- KDL-40XBR4
- UPC
- Ukn
- Serial number
- 8000624
- Bought
- Dec 1, 2007, about then
- Where
- Keaau, Hawaii: Home/
Apartment/ Condominium - Who was involved
- Age 75, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Sony Bravia, made or sold by Sony Electronics
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.