Hisense televisions
11 reports to CPSC, the latest made Aug 18, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 11reports to CPSC
- Aug 18, 2026the latest report was made
- Oct 6, 2014the earliest
- 0with the company’s comments
- Brand
- Hisense
- Maker
- Hisense USA CorporationMakers, importers or sellers, as the reports name them
- Product
- TelevisionsCPSC’s product type: Televisions (code 572), in Electronics: TV & Video
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2026 | 1 |
| April 2026 | 1 |
| March 2024 | 1 |
| August 2023 | 1 |
| July 2023 | 1 |
| May 2022 | 1 |
| September 2020 | 1 |
| August 2019 | 1 |
| May 2017 | 1 |
| December 2014 | 1 |
| October 2014 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 6 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Hurt, no treatment Made Aug 18, 2026, sent to the company Aug 20, 2026, published by CPSC Sep 4, 2026
The product, in the report: It worked fine up until a few days ago half the screen was gray and bouncing then the bottom half that was gray looked perfect and the gray and bouncing moved higher up and then the entire screen went gray it also physically burnt my hand when I touched the side of the tv
I bought a Hisense 40 inch TV from Walmart online on June 5th of this year a couple days ago it the picture went out and it started bouncing looked gray and had mines the TV sometimes after the initial time that it messed up it started looking perfect along the bottom where it was lines and gray before and then it moved higher up the TV or when I went to take a picture of her for Hisense I touched the side of it and it burnt my hand like it physically burnt my hand so I called them and I started the warranty claimant at first they denied me and said that it was physically damaged even though there’s no physical damage to the screen whatsoever the screen looks perfect except for when you’re trying to view something on it so when it burnt me I let them know like hey this TV bought me as a fire hazard and I want it replaced well they are making me send it back to have it repaired and that makes me very nervous because what if it happens again or it’s in the living room and it blows up you know something it’s not a safe TV it doesn’t need to be repaired and sent back like it needs to be done away with it is a fire hazard again it burnt my hand just by touching it
- Model
- 40H4030F4
- UPC
- 8-19130 02590-2
- Serial number
- 40G2607ALH08954
- Bought from
- Walmart
- Bought
- Jun 4, 2026
- Where
- Ironton, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Apr 16, 2026, sent to the company Apr 20, 2026, published by CPSC May 4, 2026
The product, in the report: 65 inch television
The bottom corner of the TV began as a bright spot and progressed to extreme overheating. The area became hot enough to burn my skin and the plastic appears to be melting. This occurs within minutes of turning the TV on. I unplugged the device due to concern about fire risk.
- Model
- 65a6n
- Serial number
- 65N241504H09574
- Bought from
- Walmart.com
- Bought
- Sep 13, 2024
- Where
- Winchester Bay, Oregon: Home/
Apartment/ Condominium - Who was involved
- Age 37, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Mar 5, 2024, sent to the company Mar 14, 2024, published by CPSC Mar 28, 2024
The product, in the report: Hisense 58” Television
Hisense Television Model 58R6E3. The television began emitting white smoke from the area of the power supply (internal). I removed the power supply/main board combo unit’s rear protective plastic cover, then the board combo itself, to examine it for points of failure. I found brown char marks on a local component (plastic housing) and blackening wire along with two adjacent failed (bulging) capacitors. Quick internet and [REDACTED] searching reveals that these two capacitors fail frequently (after only a couple years of use; 10,000 hours, in my case). However, I have not found another report of smoke or fire consequent of these capacitors’ failure; other users complain that their televisions simply won’t turn on. Mine worked properly while smoking, and only stopped smoking when the television was disconnected from mains power. No injuries or property damage; however, had I been sleeping or not within the vicinity of the television to see the smoke when it began smoking, the television could have caught fire and burned the house down (potentially causing my death).
UPDATED ON 3/6/2024: [I have found another incident comparable to mine; note that the model is not identical, implying that more than one model number of Hisense television is affected and must be recalled immediately. Please also note that I called Hisense only for my statements to be spoken-over with “out of warranty” nonsense. Hisense makes dangerous products and the evidently do not care to take appropriate actions to rectify them.]
- Model
- 58R6E3
- Serial number
- 58G21163TH07530
- Bought from
- Walmart
- Bought
- Jan 3, 2022, about then
- Where
- Littleton, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Age 44, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Aug 26, 2023, sent to the company Sep 5, 2023, published by CPSC Sep 20, 2023
The product, in the report: Hisense 50H7GB1 LED LCD TV
Hisense 50H7GB1 TV: When I was watching TV I noticed a small black dot about the size of a quarter at the bottom right of the screen. I went to look closer at it and smelled burning plastic where the TV trim had started to melt. The area near the dot and melted trim was hot to the touch. I unplugged TV and did not plug it back in. I fear if I was not home it could have started a fire.
- Model
- 50H7GB1
- Serial number
- 50G1540A2H02330
- Where
- MILAN, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 6, 2023, sent to the company Jul 20, 2023, published by CPSC Aug 3, 2023
The product, in the report: 32” Smart Television
This caller purchased a 32” television for her brother on May 23rd, 2023. Caller reports that the stands sold with the television never seem to set correctly to her. There seemed to be no problem however, until June 16th, 2023, her brother was in the living room when the stands flipped over and broke. The television fell with the stand causing issues with viewing.
• Caller contacted the manufacturer on 06/16/2023. • Caller spoke with several representatives none of whom accept any responsibility for company.
The caller is asking for help from CPSC with encouraging the manufacturer to honor her warranty due to potential injury that could have occurred if the television had hit her brother when it fell.
- Model
- 32A45FH
- Serial number
- H00680
- Bought from
- Bancock & Moore
- Bought
- May 23, 2023
- Where
- Jacksonville, Florida: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made May 13, 2022, sent to the company May 17, 2022, published by CPSC Jun 1, 2022
The product, in the report: 55 inch Hisense tv
We had just got back from town and sat down to watch tv in our room the tv was acting funny so I unplugged it and plugged it back in then turned it on it started cracking and then flames started behind the tv screen and back of the tv we unplugged it and ran outside with it
- Model
- 50H5GB
- Serial number
- 50G145315H03734
- Bought from
- Walmart
- Bought
- Jul 15, 2017, about then
- Where
- Drain, Oregon: Home/
Apartment/ Condominium - Who was involved
- Age 33, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Sep 16, 2020, sent to the company Oct 19, 2020, published by CPSC Nov 10, 2020
The product, in the report: Hisense H7B Series 4K Ultra High-Definition Smart TV 3 years ago (50K3201GUWUS(2)G1540A2 S/N: 50G1540A2H04908). This evening we noticed a spot on the lower right hand corner of the screen, then vertical & horizontal lines and discolored and flickering. On closer examination, the screen was very hot and to the point that it has melted the frame (please see attached photo). We have turned off the TV and afraid to use it, as it creates a fire hazard.
Our Hisense television is melting in the lower left hand corner. We noticed a black spot and upon investigation discovered the melting which is a fire hazard. We were simply watching the television at the time. We also have a picture of the damage.
- Model
- 50K3201GUWUS
- Serial number
- 50G1540A2H04908
- Bought from
- Walmart, North Carolina
- Bought
- Mar 5, 2016
- Where
- Greenville, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 12, 2019, sent to the company Aug 20, 2019, published by CPSC Sep 11, 2019
The product, in the report: hisense 40” roku tv
I was watching tv and I went to smoke a cigarette outside and heard my smoke alarm go off. I ran back to my room and my television had caught fire from the back where its mounted to the wall. no damage to my wall so I know its from inside the product somewhere it had malfunction internally.
- Bought from
- walmart
- Where
- Unspecified: Unspecified
- Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made May 9, 2017, sent to the company May 17, 2017, published by CPSC Jun 1, 2017
The product, in the report: hisense H8c 4k Ultra High Definition Smart TV
This was at evening time I was watching my television the Celtics Game when my son came in the room and I thought I paused the television with the remote but the tv went off. I thought it may have been a problem with my remote so I tried switching remotes to no avail. I then proceeded with unplugging the power supply from the back of the tv in an effort to reset the tv. First time nothing happened with the tv coming back on so I tried again. The second time I tried this clicking noise came on from the back of the tv and then this flame came out the back where the circuit board is and burnt my arm and also the cord to my Xbox one which was plugged near it.
- Model
- 50H8C
- Serial number
- 50G1609A5H00797
- Bought from
- Best Buy
- Bought
- Sep 14, 2016
- Where
- Mcdonough, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 33, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 30, 2014, sent to the company Jan 13, 2015, published by CPSC Jan 28, 2015
The product, in the report: Hisense 55” LED TV
My Hisense 55” LED TV just caught on fire. It is 11 months old, I purchased it last January from Walmart in New Port Richey, Florida. I was watching TV, there was a pop, a sizzling sound, bright light from behind it and then smoke started pouring out of the back of it. I unplugged it immediately. I contacted Hisense via email and phone on their warranty info page. I’m waiting to hear back. This happened tonight, 12-30-14 at 8pm. The serial number for this TV is 55G132777H03963
- Model
- K 610 series
- UPC
- BX-G131633
- Serial number
- 55G132777H03963
- Bought from
- Walmart, Florida
- Bought
- Jan 1, 2014
- Where
- New Port Richey, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Oct 6, 2014, sent to the company Nov 17, 2014, published by CPSC Dec 3, 2014
The product, in the report: TV
Caller stated that her TV has mold growing in the plastic on the lower rear of the unit. She noticed it a few weeks ago and tried cleaning it with cleaning agents, however, when it was cleaned a few days later it returned. She stated that she started to have respiratory problems and realized that it was coming from the television. She received medical attention from her physician and was treated. The unit was unplugged, removed and covered to prevent further illness.
10/3/14 She contacted the manufacturer and was advised that the sale of the TV had discontinued but no information was given as the reason.
Caller feels that this television is a health hazard and should be reported.
- Model
- 32D12
- Serial number
- wmch032d1203791
- Where
- Land o Lakes, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 47, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hisense, made or sold by Hisense USA Corporation
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.