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google chromecast ultra televisions

1 report to CPSC, the latest made May 30, 2018. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • May 30, 2018the latest report was made
  • May 30, 2018the earliest
  • 0with the company’s comments
Brand
google chromecast ultra
Maker
Google Inc.Makers, importers or sellers, as the reports name them
Product
TelevisionsCPSC’s product type: Televisions (code 572), in Electronics: TV & Video

By month

1 report from June 2017 to May 2018; the most in May 2018, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20181

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made May 30, 2018, sent to the company Jun 7, 2018, published by CPSC Jun 21, 2018

    The product, in the report: chromecast ultra a device made for sending video from you phone to your tv via various apps like youtube, netflix and hulu

    I was awoken by my wife who told me that she had burned her hand when she stuck it behind the TV and she smelled fumes so I went to look behind the TV and the Chromecast Ultra had melted I called Google and they told me they would replace my device and when I tried to do it the link didn’t work so I called them back and they told me that my Yahoo address was not with Google so I could not log in to Google with my Yahoo address but they had sent me the link through my Yahoo address so they helped me send the link to a Gmail address which I tried to make work and I couldn’t make work so I called them and they led me through a bunch of Hoops which in the end I did not get my replacement and I was promised a call back within 24 to 48 hours which did not happen so I called back today which is 5 days later and they told me that they’re very sorry for what happened and they are going to take care of me and I would receive a call by the end of the day that didn’t happen my wife’s hand is burned she’s very hurt my device is destroyed and my infant son has been exposed to plastic fumes I don’t appreciate the way they have handled the situation I have went above and beyond to try to help them appreciate the time and effort I’m going through to let them remedy the situation but they do not call me back and they keep calling me Fergus and Luke instead of by my real name and they know my real name I feel like they think it’s a game, and they can just blow me off when they have done a real damage to my family and I feel like they don’t care because of the promises they have not fulfilled.

    Model
    google chromecast ultra NC26a5d
    Serial number
    6b03cyeboc
    Bought from
    bestbuy, California
    Bought
    Dec 4, 2017
    Where
    San Bernardino, California: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand google chromecast ultra, made or sold by Google Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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