Hewlett-Packard office machines
5 reports to CPSC, the latest made May 6, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 5reports to CPSC
- May 6, 2022the latest report was made
- Apr 22, 2013the earliest
- 1with the company’s comments
- Brand
- Hewlett-Packard
- Makers
- Hewlett-Packard Company and HP Inc.Makers, importers or sellers, as the reports name them
- Product
- Office machinesPrinters, scanners, copiers and fax machinesCPSC’s product type: Business and Office Machines (code 571), in Electronics: Printers, Scanners, Copiers & Faxes
Other ways the reports write the brand (2)
“Hewlett Packard” and “Hulett Packard”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2022 | 1 |
| March 2021 | 1 |
| September 2017 | 1 |
| May 2017 | 1 |
| April 2013 | 1 |
How badly anyone was hurt
- First aid 3 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 1 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made May 6, 2022, sent to the company May 13, 2022, published by CPSC May 27, 2022
The product, in the report: HP Photosmart eStation C510 printer
I turned my HP E-Smart Print C510 that had been packed away for 4 years in my home. When I turned it on, the Zeen (tablet) for the printer started smoking and swelled up. I called HP with no resolution today, so I feel this product should have been recalled and this should not have happened.
- Model
- C510
- UPC
- CQ140-90140
- Serial number
- CN0BC410YC
- Bought from
- STAPLES
- Bought
- Apr 16, 2014
- Where
- Baltimore, Maryland: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Hewlett-Packard, made or sold by HP Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Mar 19, 2021, sent to the company Mar 26, 2021, published by CPSC Apr 9, 2021
The product, in the report: HP Photosmart eStation All-in-One Printer - C510a Black 9.74 in H x17.68 W x 15.31 in D weight 18.2 lbs
Li-ion battery swelled and busted the control panel. A Fire Hazard.
- Model
- Photosmart eStation All-in-One Printer - C510a
- UPC
- N/
A - Serial number
- CNOAC1N060
- Bought from
- Best Buy
- Bought
- Sep 5, 2012
- Where
- Meridian, Mississippi: Home/
Apartment/ Condominium - Who was involved
- Age 62, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Hewlett-Packard, made or sold by HP Inc.
- How badly, in CPSC’s words
- No Incident, No Injury
-
First aid Made Sep 18, 2017, sent to the company Sep 26, 2017, published by CPSC Oct 11, 2017
The product, in the report: Package of color ink cartridges for an HP 8715 printer.
I bought replacement color ink cartridges (model 952) for my Hewlett Packard 8715 printer. The packaging requires a sharp knife to remove a cartridge and I cut myself in the process. The packaging is an invitation to serious injury, many of which are undoubtedly not reported.
- Model
- 952 XL 3 Pack
- UPC
- 889894824677
- Serial number
- May 2018 013 020155
- Bought from
- Costco
- Where
- Far Rockaway, New York: Home/
Apartment/ Condominium - Who was involved
- Age 70, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hewlett Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made May 7, 2017, sent to the company May 15, 2017, published by CPSC Jun 6, 2017
The product, in the report: Photosmart scanner printer
Unit fell to the floor and the glass broke in fine sharp shards that were impossable to clean up and I was cut numerous times trying.
I don’t feel it’s safe for children, pets. .or anyone without shoes to even go in the room
- Model
- Photo smart
- Where
- Fredericksburg, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 53, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Hulett Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made Apr 22, 2013, sent to the company Apr 30, 2013, published by CPSC May 14, 2013
The product, in the report: HP all in one photo printer scanner copier, fax
I have a HP Photosmart Premium Printer C309a. The product started smoking and caught the paper in the tray on fire while trying to print.
- Model
- SDGOB-0826
- Serial number
- CC334-00008
- Bought from
- Staples, Michigan
- Bought
- May 8, 2010, about then
- Where
- Hemlock, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 31, Male
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.