Canon office machines
2 reports to CPSC, the latest made Dec 1, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Dec 1, 2023the latest report was made
- Nov 17, 2018the earliest
- 2with the company’s comments
- Brand
- Canon
- Maker
- Canon U.S.A., Inc.Makers, importers or sellers, as the reports name them
- Product
- Office machinesPrinters, scanners, copiers and fax machinesCPSC’s product type: Business and Office Machines (code 571), in Electronics: Printers, Scanners, Copiers & Faxes
Other ways the reports write the brand (1)
“Canon All In One Printer”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2023 | 1 |
| November 2018 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Dec 1, 2023, sent to the company Dec 6, 2023, published by CPSC Dec 20, 2023
The product, in the report: White and black small printer.
I bought a Canon Printer at Walmart. I brought it home. Model number TS3522. I opened it up and was trying to find where the ink went. I found that the ink was behind a white plastic shield. I had to reach my thick hand inside to pull it open and it scratched my hand. I finally got It open and found the ink cartridge holders inside. You have to flip the bars down to put in it. When I first tried I slammed my knuckles against the roof of the printer. Caused cuts. I then went to close it and again it cut my finger. I then ended up bleeding. I immediately closed it up and tried to get my hand out. The opening is so narrow it was hard. I only opened it one other time and that was to take pictures. I called canon immediately and talked to a guy named [REDACTED] who is suppose to be a customer service escalations manager. I told him what happened. I told him we took the printer back because we don’t want a dangerous product around. He asked for pictures and said as soon as he got the pictures he would take it to legal and have them contact me. I did that and the next day he called me back and said you took the printer back so we can’t examine it there fore legal says oh well no compensation and they won’t talk to you. I got nothing else. He hung up after being rude. I got no claim number for a claim or complaint I got no claim status so he did nothing. There is no proof that he is willing to give me that he did anything or talked to anyone . When I asked for someone else to speak to he refused. Said he was the only one.
- Model
- TS3522
- UPC
- 013803339260
- Serial number
- KPPM11924
- Bought from
- Walmart El Cajon /
.Lakeside - Bought
- Nov 23, 2023
- Where
- El Cajon, California: Home/
Apartment/ Condominium - Who was involved
- Age 52, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Canon All In One Printer, made or sold by Canon U.S.A., Inc.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Nov 17, 2018, sent to the company Nov 27, 2018, published by CPSC Feb 6, 2019
The product, in the report: Canon Multifunction Printer, serial #KLNA47233. Model appears to be MX492. Black, plastic, printer approximately 18” long x 12” wide x 10” high. May be a scanner too.
The printer was sitting on a desk in a dormitory room. It was plugged into a nearby power strip. The power strip was plugged into a duplex outlet adjacent to it. The printer was not in use at the time of the incident. Two girls live in the dorm room. Neither tenant was in the room at the time. No one had been in the room for approximately one and a half hours prior to the incident. According to one of the tenants, the printer is very rarely used.
The printer appears to have overheated internally. It generated sufficient heat to ignite the printer plastic housing. If facing the printer, the fire appears to have started within the left corner of the device. Fire extended to the adjacent walls and underside of a wooden bookshelf which is hung on a wall above the desk. An activated room fire sprinkler extinguished the fire. Fire damage was limited to the printer, some surrounding contents on the desk, and the adjacent walls and bookshelf above.
- Model
- mx492
- Serial number
- KLNA47233
- Where
- Seattle, United States: Home/
Apartment/ Condominium - Who was involved
- Age 19, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Canon, made or sold by Canon U.S.A., Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.