Hearth Record

Back to Office machines

Bonsen office machines

1 report to CPSC, the latest made Jan 8, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jan 8, 2026the latest report was made
  • Jan 8, 2026the earliest
  • 0with the company’s comments
Brand
Bonsen
Maker
Bonsen Electronics IncMakers, importers or sellers, as the reports name them
Product
Office machinesPrinters, scanners, copiers and fax machinesCPSC’s product type: Business and Office Machines (code 571), in Electronics: Printers, Scanners, Copiers & Faxes

By month

1 report from February 2025 to January 2026; the most in January 2026, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20261

How badly anyone was hurt

  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Jan 8, 2026, sent to the company Jan 13, 2026, published by CPSC Jan 30, 2026

    The product, in the report: BONSEN 12 Sheet Cross-Cut Paper Shredder for Home Office, Heavy Duty Shredders with 5.3 Gallon Bin, 20 Minutes Continuous Run Time, P-4 Security Level, Shreds for CD, Credit Card, Staple, Clip (S3112)

    My Bonsen electric paper shredding has been getting stuck running in auto recently. Today, I left the house without shredding anything. I came home about 30 minutes later, and apparently the shredder had turned itself off and was running when I got home and my house smelled like something was burning. No automatic shutoff had turned on, and no overheating light was on. I turned it off and back on again. Same thing happened again, and no overheating light was on. The shredder was very hot to the touch.

    UPDATED ON 1/12/2026: [On January 9, 2026, Bonsen, the manufacturer requested that I power on the shredder and provide a video demonstrating operation. I declined due to safety concerns, as the unit had previously activated unattended, overheated, and emitted a strong burning odor. I requested a full refund and provided the Amazon order and the machine’s serial number documentation. Attached is the email correspondence between Bonsen and I.

    On January 9, 2026, I also contacted Amazon again this time through [REDACTED]. Ire-explained what happened with my shredder and gave them the attached email correspondence between Bonsen and I. I also told them I am not requesting warranty service, but rather I am requesting a safety-exception refund due to a documented fire hazard. I also requested that they escalate this to their Product Safety department. ]

    UPDATED ON 1/13/2026: [Bonsen, the manufacturer acknowledged a defect involving the paper feed sensor, which can cause continuous operation in automatic mode. A full refund has been issued by the manufacturer and confirmed by Amazon. See attached emails from Bonsen and Amazon. The shredder remains unplugged and non-operational. I am retaining the unit for a reasonable period and can make it available if the Commission requires additional information.]

    Model
    S3112-14CC
    Bought from
    Amazon
    Bought
    Jan 31, 2025
    Where
    Fort Lauderdale, Florida: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bonsen, made or sold by Bonsen Electronics Inc
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Office machines

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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