ATIVA office machines
4 reports to CPSC, the latest made Jul 17, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Jul 17, 2023the latest report was made
- Dec 14, 2013the earliest
- 4with the company’s comments
- Brand
- ATIVA
- Maker
- Office Depot, Inc.Makers, importers or sellers, as the reports name them
- Product
- Office machinesPrinters, scanners, copiers and fax machinesCPSC’s product type: Business and Office Machines (code 571), in Electronics: Printers, Scanners, Copiers & Faxes
Other ways the reports write the brand (1)
“Attiva”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2023 | 1 |
| July 2022 | 1 |
| March 2016 | 1 |
| December 2013 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Emergency room Made Jul 17, 2023, sent to the company Jul 19, 2023, published by CPSC Aug 2, 2023
The product, in the report: ATIVA 14 Sheet Super-Micro Cut Shredder, MODEL A14MC19, ITEM 9320853
Our clerical leader was beginning to use the paper shredder ATIVA 14 sheet super-micro cut shredder in his office and had inserted 3 sheets of paper. The shredder exploded with a ball of fire coming out the top, the box that collects the shredded paper blew out the front, and noxious black smoke was coming from the shredder. This shredder has not been used much and it was not overheated. He had only begun to use it this day.
- Model
- Model A14MC19
- Serial number
- BNCD00350
- Where
- Batesville, Arkansas: Other Public Property/
Office - Who was involved
- Age 24, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand ATIVA, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
First aid Made Jul 1, 2022, sent to the company Jul 6, 2022, published by CPSC Jul 20, 2022
The product, in the report: ATIVA 14 Sheet Super-Micro Cut Shredder
Product: ATIVA 14 Page Shredder
It blew up... and shot a fire ball at me and burned my hands, arms and partially my leg, singed my hair my eyebrows, eyelashes and part of my face while I was shredding paper for the office, I was giving the shredder breaks and not over loading it while I was using it. I turned it on, put a piece of paper in it and it blew up.
We Bought it on Monday of this week it was brand new.
- Model
- A14MC19
- UPC
- 7 35854 63576 1
- Serial number
- BMKD00829
- Bought from
- Office Dpot
- Bought
- Jun 27, 2022
- Where
- Fayetteville, Arkansas: Other Public Property/
Office - Who was involved
- Age 24, Unspecified
- The reporter’s relation to them
- My Client, Patient, Student, Etc. (professional relationship)
- As this report names them
- Brand ATIVA, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, care not known Made Mar 31, 2016, sent to the company Apr 8, 2016, published by CPSC Apr 22, 2016
The product, in the report: Attiva paper shredder model #12CC01
Using a paper shredder and a small explosion/fireball occurred, burning the arm hair of the individual using it. The individual was trying to shred 5 papers at the time of the explosion. It was his 2nd or 3rd time of putting a stack of 5 papers in the shredder. The paper shredder was approx 9 months old.
- Model
- 12CC01
- Serial number
- FFL03616577
- Where
- Red Bluff, California: Other Public Property/
Office - Who was involved
- Age 50, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Attiva, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Dec 14, 2013, sent to the company Dec 23, 2013, published by CPSC Jan 8, 2014
The product, in the report: Ativa HD800 Shredder
Shortly after I purchased the Ativa shredder HD800 the protective cover came off where it was to protect hands/fingers from getting down into the shredder motor. The machine began to run constantly once the on button was turned on. It is only supposed to begin to run when paper is put in it. It would run constantly, then over heat, smoke and quit, then soon as it cooled down it would start to run again constantly. Shortly after the protective cover came off, I noticed a very slight hair line crack from the opening for the paper. It gradually got bigger and longer until it ran from the opening for the paper to the edge of the top of the unit. It appeared that the motor and cutting cylinders were too heavy for the plastic body that held same and this weight was causing the unit to crack from stress of the weight. It was also making the opening to the unit even wider therefore more dangerous. Then the unit began to not run when turned on unless I held down the forward button. This item should be recalled and consumer’s money refunded. The cutting cylinders are supposed to be warranted for 5 years, yet the manufacturer Ativa nor does the seller Office Depot want to refund consumers money even though both are well aware of the items numerous problems.
I used this shredder for personal use. It was never damaged by fire, accident, negligence, miss use, improper cleaning or other circumstances not directly attributable to manufacturing defects. The cutting cylinders are supposed to be warranted for 5 years. It is obvious that the manufacturer Ativa and the seller Office Depot knew of the problems of this unit as evidenced by comsumer reviews, see below:
[REDACTED]
- Model
- HD800
- Serial number
- OFF0907038386
- Bought from
- Office Depot
- Bought
- Jan 1, 2011, about then
- Where
- WINSTON SALEM, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ativa, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.