Xbox computers and video games
2 reports to CPSC, the latest made May 26, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- May 26, 2026the latest report was made
- Dec 30, 2013the earliest
- 1with the company’s comments
- Brand
- Xbox
- Maker
- Microsoft CorporationMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2026 | 1 |
| December 2013 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made May 26, 2026, sent to the company Jun 2, 2026, published by CPSC Jun 16, 2026
The product, in the report: A white video game console with its original power supply unit.
My Xbox console suffered a severe hardware failure that caused it to catch fire inside my bedroom. The fire spread and caused physical damage to my room furniture, bed, and mattress, creating a life-threatening safety hazard for my family. Due to the high toxicity and chemical danger of the burnt, smoking debris, I had to immediately dispose of the hazardous remnants to protect my household. Microsoft support is completely ignoring the severe safety incident and refusing to provide any compensation for the product or the property damage, under the excuse that I discarded the toxic fire debris. The support manager refused to provide a written refusal and abruptly closed the chat to hide the safety incident
- Model
- Xbox one
- Serial number
- 086056343448
- Where
- Algeria: Home/
Apartment/ Condominium - Who was involved
- Age 18, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Xbox, made or sold by Microsoft Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 30, 2013, sent to the company Jan 15, 2014, published by CPSC Jan 31, 2014
The product, in the report: Wiresless Controller USB Charging Cable (Xbox 360)
The consumer says her child’s wireless controller started smoking and sparking. Her husband unplugged it. She says her child was holding the item at the time of the incident. The consumer says she contacted the manufacturer who said they would have their rapid response team give her a call. She contacted them at 9am this morning and they have yet to get back to her. The controller was very hot to the touch and the wires were melted. He was only using the controller for about 3-4 minutes prior to the incident. The rapid response team has gotten back to me and has requested I forward the parts to them.
- Serial number
- 02370194806942
- Bought from
- Target or Best Buy
- Bought
- Dec 26, 2012
- Where
- Unspecified: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Xbox, made or sold by Microsoft Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.