Western Digital computers and video games
2 reports to CPSC, the latest made Oct 26, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Oct 26, 2021the latest report was made
- Feb 10, 2014the earliest
- 1with the company’s comments
- Brand
- Western Digital
- Maker
- Western Digital Technologies, Inc.Makers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2021 | 1 |
| February 2014 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 26, 2021, sent to the company Oct 28, 2021, published by CPSC Nov 12, 2021
The product, in the report: Western Digital EasyStore P/N WDBCKA0080HBK-NA
My Western Digital EasyStore portable hard drive’s electrical power adapter melted. For about 4 years this device has been running as a back up hard drive for my desktop computer. It is usually on most of the time. One day I found the hard drive not working only to discover that the power adapter that connects at the hard drive melted. This is a fire hazard. This happened sometime around the end of October 2021.
- Model
- WDBCKA0080HBK-NA
- UPC
- not available
- Serial number
- 7SHHSTLG
- Bought from
- Amazon
- Bought
- Feb 8, 2016
- Where
- Briarcliff Manor, New York: Home/
Apartment/ Condominium - Who was involved
- Age 44, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Western Digital, made or sold by Western Digital Technologies, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 10, 2014, sent to the company Mar 11, 2014, published by CPSC Mar 26, 2014
The product, in the report: external hard drive
“Tonight, I noticed a burning smell when I set down at my computer, it took a while to determine the source of the odor, but I eventually saw a wisp of smoke coming out of this hard drive.”
“It had been connected to my computer and to the power supply for several days. It was setting on a wire-mesh shelf and had plenty of ventilation.”
“I am glad I was home and able to disconnect it. I don’t know what failed, but the potential of a fire is certainly a concern. “
Additional Information After submitting the original report by email, the consumer disassembled the unit to remove the hard drive platters (which contain personal data). The consumer was able to see that there the jack where the power supply plugs into the hard drive had overheated. The consumer still has that part and can send it to CPSC or the manufacturer.
- Model
- WD2500/
032 - Serial number
- WMANK3207195
- Where
- Chesterfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Western Digital, made or sold by Western Digital Technologies, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.