Hearth Record

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TicWatch computers and video games

1 report to CPSC, the latest made May 20, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • May 20, 2019the latest report was made
  • May 20, 2019the earliest
  • 0with the company’s comments
Brand
TicWatch
Maker
Shanghai Mobvoi Information Technology Co LtdMakers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors

By month

1 report from June 2018 to May 2019; the most in May 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20191

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made May 20, 2019, sent to the company Jun 7, 2019, published by CPSC Jun 21, 2019

    The product, in the report: TicWatch Pro smart watch by Mobvoi. This is an Android Wear (Wear OS) watch that runs Google’s software. The watch connects to my Android smartphone and tracks fitness data, heart rate, displays notifications and runs other small apps.

    On March 23, 2019, I purchased a new TicWatch Pro from Mobvoi through their TicWatch Amazon.com page. I bought it new for about $249 and received it just a few days later.

    I have worn [REDACTED](formerly [REDACTED]) watches for years and have worn a wrist watch since I was a teenager without any health issues.

    I wear my TicWatch Pro from about 7:00 AM to about 8:00 PM every day. After just a few days, I noticed a red spot developing where the TicWatch Pro sits on my wrist. I loosened the watch band and monitored for a few days, but the problem continued to worsen, eventually with a layer of dead skin. It looked like I had a sunburn under my TicWatch Pro. A few days later, the spot on my wrist would bleed occasionally so I applied a topical triple antibiotic and stopped wearing the TicWatch Pro.

    My wrist healed and I wore another watch for a while with no issues. Later, I tried a new watch band that allowed the TicWatch Pro to move more freely on my wrist. I resumed wearing the watch all day. After a couple of days, the red spot under the TicWatch Pro came back. I’ve attached a photo was taken the next day (May 20, 2019). I think there is something different about the TicWatch Pro. In looking at the red spot it appears to be more of a burn than an irritation caused by friction. It has never felt warm and I clean the watch regularly.

    I am aware of the good work that the Consumer Product Safety Commission does in protecting consumers from dangerous consumer products. I hope you would consider looking into this matter for me and for other consumers. Thank you for taking the time to consider my report.

    Model
    wf12106
    Bought from
    Amazon.com
    Bought
    Mar 23, 2019
    Where
    Fairfax, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand TicWatch, made or sold by Shanghai Mobvoi Information Technology Co Ltd
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Computers and video games

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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