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Surge computers and video games

5 reports to CPSC, the latest made Oct 6, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Oct 6, 2015the latest report was made
  • Feb 11, 2015the earliest
  • 5with the company’s comments
Brand
Surge
Maker
Fitbit, IncMakers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors

By month

5 reports from November 2014 to October 2015; the most in October 2015, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20151
September 20151
August 20151
July 20151
February 20151

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Oct 6, 2015, sent to the company Oct 14, 2015, published by CPSC Nov 4, 2015

    The product, in the report: Fitness smartwatch

    Fitbit Surge wristband causing rash, even when following the care instructions from the website. Switching wrists cause the same outcome.

    Bought from
    Best Buy, Puerto Rico
    Where
    Unspecified: Other
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Surge, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. Hurt, no treatment

    Made Sep 15, 2015, sent to the company Sep 23, 2015, published by CPSC Oct 15, 2015

    The product, in the report: Black Fitbit Surge

    I was using my FitBit Surge for a few weeks when I noticed a very red and irritated patch of skin on my wrist. I had followed all of the cleaning and maintenance suggestions so I assumed it was just a rash and took it off for a few days. After the redness and irritation had gone away I tried wearing my Fitbit Surge again only to find that the rash and irritation had come back and was worse after a few days of wear. I again tried to wait over a week for the rash to go away but it remained for several days before finally clearing up. I have not been able to use my Fitbit Surge since.

    Model
    Fitbit Surge
    Bought from
    Website
    Bought
    May 4, 2015
    Where
    Macon, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Surge, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. Hurt, no treatment

    Made Aug 25, 2015, sent to the company Sep 2, 2015, published by CPSC Sep 17, 2015

    The product, in the report: Fitbit Surge

    In using the fitbit Surge I continually develop a red rash on the wrist where the watch is worn. I have used it on both arms and have rashes going on each wrist now.

    Model
    FB501
    UPC
    XRAFB501
    Bought from
    REI store, California
    Bought
    Jun 19, 2015
    Where
    San Jose, California: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Surge, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. First aid

    Made Jul 4, 2015, sent to the company Jul 13, 2015, published by CPSC Aug 3, 2015

    The product, in the report: This is the FitBit Surge watch, size small

    I used a Fit Bit Surge fitness watch. I suffered severe rash and even scarring from the item. I did exactly what they said with giving the skin a break and wearing it on different arms, etc., but it still resulted in a severe rash.

    Model
    Surge
    Bought from
    Amazon
    Bought
    Jan 29, 2015
    Where
    West Newton, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Surge, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. Seen by a doctor or nurse

    Made Feb 11, 2015, sent to the company Feb 23, 2015, published by CPSC Mar 17, 2015

    The product, in the report: Activity Tracker

    I have yet again another rash on my arm from a fitbit product. The first was from wearing the force after a few days. Now I have worn the Surge for a few weeks and I have a blistering welt on the outside of my wrist

    Model
    Surge
    Bought from
    BestBuy, Montana
    Bought
    Jan 7, 2015, about then
    Where
    missoula, Montana: Other
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Surge, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Computers and video games

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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