Satellite computers and video games
2 reports to CPSC, the latest made Nov 18, 2013. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Nov 18, 2013the latest report was made
- Jun 27, 2012the earliest
- 2with the company’s comments
- Brand
- Satellite
- Maker
- TOSHIBA AMERICA INFORMATION SYSTEMS, INC.Makers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2013 | 1 |
| June 2012 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 18, 2013, sent to the company Dec 9, 2013, published by CPSC Dec 23, 2013
The product, in the report: Laptop
While caller was living in Brazil in 2007 running a tourist business when one of his customers brought him a laptop that he purchased in the United States and brought to Brazil as a gift for him. The first time he plugged it in he knew he had problems. The laptop from the very beginning was overheating and cutting off after only a half hour. The consumer said that when he had batteries in it the battery area became painfully hot and since he was still in Brazil he just took the batteries out and used it with ac/dc. Even plugged in he has had the experience that the laptop is becoming increasingly hot every time it is used he contacted the manufacturer in October 2013 but found that the manufacturer was not going to assist him.
- Model
- A215
- Serial number
- X7057316Q
- Bought from
- Circuit City, California
- Bought
- Oct 31, 2007
- Where
- Blowing Rock, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Satellite, made or sold by TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Jun 27, 2012, sent to the company Jul 19, 2012, published by CPSC Aug 2, 2012
The product, in the report: Laptop Computer
Caller’s father purchased a laptop the beginning of 2008 but began having problems with it overheating within the first 90 days of ownership.
He kept trying to work with it, he replaced the battery, the memory, the a/c adapter as well as other items.
He called the hotline for this manufacturer, was put in touch with Phillipines Technical Support where the tech seemed to read from a step by step form. Caller asked to be transferred back to the USA.
He asked the tech named [REDACTED] within the USA where she was located, but she would reply only that she was on the West Coast with no other information. She told the caller that she would get back with him but no one has contacted him.
The caller states that this laptop has progressively gotten worse until approximately 6 months ago his father had the laptop resting on his thighs when they became burned. Caller obtained first aid cream for burns and applied it. He did [REDACTED] seek a doctor’s attention.
Caller is reporting this laptop as a potential fire hazard.
Caller is asking for a “successful” repair or replacement of the laptop but with different model at manufacturer expense.
- Model
- A215-57447
- Serial number
- SAFGU-017002
- Bought from
- Sam’s Club, Texas
- Bought
- Jan 15, 2008, about then
- Where
- Houston, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 70, Male
- The reporter’s relation to them
- My Parent
- As this report names them
- Brand Satellite, made or sold by TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.