Hearth Record

Back to Computers and video games

NVIDIA computers and video games

10 reports to CPSC, the latest made Aug 26, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 10reports to CPSC
  • Aug 26, 2026the latest report was made
  • Dec 8, 2020the earliest
  • 0with the company’s comments
Brand
NVIDIA
Makers
NVIDIA CORPORATION and PNY Technologies, IncMakers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
Other ways the reports write the brand (4)

“NVIDIA GEFORCE”, “NVIDIA [REDACTED]”, “Nvidia GTX 1070” and “Nvidia GeForce”

By month

2 reports from September 2025 to August 2026; the most in August 2026, 1. 8 earlier reports, since December 2020, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20261
June 20261
February 20251
December 20231
July 20231
February 20231
October 20222
May 20211
December 20201

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 5 CPSC: Incident, No Injury
  • No incident, no one hurt 3 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Aug 26, 2026, sent to the company Sep 1, 2026, published by CPSC Sep 16, 2026

    The product, in the report: PNY GeForce RTX 5090 32GB graphics card, triple-fan design, black shroud, approximately 13 inches long, 3-slot width. Installed in a Digital Storm prebuilt desktop PC. The card draws up to 575W through a single 12V-2x6 (16-pin) power connector rated at 600W.

    The connector of the NVIDIA RTX 5090 PNY edition melted in the socket of the GPU and also melted all the way to the power supply giving off a strong burning smell.

    Model
    GeForce RTX 5090 OC 32GB GDDR7 PCIe 5.0
    Serial number
    M425013475
    Bought from
    Digital Storm
    Bought
    Jan 29, 2025
    Where
    Bethel, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand NVIDIA, made or sold by PNY Technologies, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  2. No incident, no one hurt

    Made Jun 19, 2026, sent to the company Jul 1, 2026, published by CPSC Jul 16, 2026

    The product, in the report: Desktop computer graphics cards manufactured by [REDACTED] and NVIDIA that use the 12VHPWR or 12V 2x6 power connector standard. These products are high performance consumer graphics processing units used for gaming, content creation, artificial intelligence workloads, and professional computing. The graphics cards are installed inside desktop computers and may draw up to 600 watts of power through a single 12VHPWR or 12V 2x6 power connector. This complaint concerns the 12VHPWR and 12V 2x6 connector standard used across multiple graphics card models and manufacturers. A specific manufacturing date is not known because the complaint is directed at the connector design used in numerous products beginning in 2022 and continuing through current production.

    Analysis of 12VHPWR and 12V-2x6 Power Connector Safety Concerns

    The 12VHPWR, also known as 12 Volt High Power, and its successor, the 12V-2x6 power connector, were introduced as part of the PCI-SIG PCIe 5.0 power delivery specification. These connectors were designed to deliver up to 600 watts of power through a single compact connector for modern high-performance graphics cards. Since their introduction, these connectors have been associated with numerous reports of overheating, melting, connector deformation, smoke generation, and damage to consumer computer hardware. While the issue first gained widespread attention following the launch of NVIDIA RTX 4090 graphics cards in late 2022, reports have continued across multiple product generations and remain a concern among consumers, reviewers, and industry observers.

    The first widespread reports emerged shortly after the launch of the GeForce RTX 4090 in October 2022. Consumers began posting photographs and accounts of failures on websites including [REDACTED], NVIDIA discussion forums, [REDACTED] discussion forums, and other technology communities. Reported issues included melted power connectors, burned power cables, deformed plastic housings, and damaged graphics card power sockets. Many of these incidents were reported on systems operating within manufacturer specifications and using approved hardware.

    During late 2022 and early 2023, reports of these failures increased significantly across consumer forums, hardware review websites, and video platforms. Independent reviewers, engineers, and analysts began documenting recurring patterns of overheating and connector damage. In response to these concerns, the industry introduced revisions to the connector specification, which later became known as 12V-2x6. The revised design was intended to improve connector insertion depth, electrical contact engagement, sense pin behavior, and reduce the likelihood of user installation error. However, reports of overheating and melting continued to occur after the introduction of the revised connector.

    From 2024 through 2026, additional reports have continued to involve high end graphics cards, including RTX 4090 and newer models, as well as systems using native ATX 3.x power supplies and updated 12V-2x6 connectors. The persistence of these reports following design revisions has led to ongoing concern regarding whether the connector design provides sufficient tolerance for real world use conditions.

    The primary safety concern is the concentration of very high electrical current, up to approximately 600 watts or roughly 50 amps, through a single compact connector. This level of current density increases sensitivity to resistance changes caused by manufacturing variation, partial insertion, contamination, or mechanical stress. In some cases, failures may occur at a single contact point, leading to localized overheating, thermal runaway, melting of connector materials, and damage to adjacent components.

    There is also concern regarding sensitivity to installation conditions. Consumers have reported failures even when using approved hardware, hearing the connector fully seat, and following manufacturer instructions. Modern graphics cards often require tight cable bends due to limited space within computer cases, which may introduce additional mechanical stress on the connector and increase the risk of partial disconnection or uneven contact pressure.

    When failures occur, damage is often not limited to the cable itself. Reports include damage to the graphics card power connector, printed circuit board, and power supply cables, with replacement costs in some cases exceeding several thousand dollars. The most significant concern is the potential fire hazard. Overheating electrical connections are capable of producing smoke, burning odors, and melting insulation materials. While not all incidents result in open flame, these conditions may present a risk of fire, property damage, or injury, particularly when systems are left operating unattended for extended periods.

    Although revisions have been made to the connector design, reports of overheating and melting continue to be documented. This ongoing pattern of incidents has led some consumers to question whether the connector provides an adequate safety margin for widespread consumer use in high power computing applications.

    Model
    Multiple models using 12VHPWR & 12V 2x6 connector
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand NVIDIA [REDACTED], made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  3. No one hurt

    Made Feb 11, 2025, sent to the company Feb 14, 2025, published by CPSC Mar 3, 2025

    The product, in the report: Nvidia 5090 Founders Edition GPU 12 volt high power connetion, which are rated for 600 watts. The electrical design of the power circuitry does not allow for current balancing across the 6 12-volt power cables, so when the GPU draws maximum or close to maximum power from the power supply across the 6 12-volt lines, the 600 watts of power can be drawn across one single wire of the 6 available, causing significant heat buildup in the wire and at the connection ends. Please see the following [REDACTED] videos describing the fire safety issue: [REDACTED]

    The Nvidia 12 volt high power connector can cause enough heat buildup to melt the plastic connectors at the ends of the cable where they plug into both the GPU and the power supply. The inividual cables can also heat up so much that the plastic insulation around the cables melt. This is a serious fire hazard, and likely will result in house fires putting human lives at risk.

    Model
    5090 FE
    Where
    Germany: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand NVidia, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  4. No incident, no one hurt

    Made Dec 19, 2023, sent to the company Jan 17, 2024, published by CPSC Jan 31, 2024

    The product, in the report: The part is a high powered graphical processing unit for personal computers: MSI - NVIDIA GeForce RTX 4090 SUPRIM LIQUID X 24G 24GB DDR6X PCI Express 4.0 Graphics Card - Silver

    Purchased an Nvidia MSI RTX 4090 Graphics Card for my computer in April. The graphics card high voltage power input melted as I was leaving the room to go to sleep. An intense chemical smell filled mine and my wife’s home, which is the only reason I was alerted to the hazard. The following morning, I contacted the cable manufacturer, but have since learned that it’s an issue with Nvidia’s design specifications. There is a [REDACTED] thread where cases are being aggregated here: [REDACTED]

    UPC
    8 24142 30290 3
    Serial number
    602-V510-070B2303000381
    Bought from
    BestBuy, Texas
    Bought
    Mar 30, 2023
    Where
    Buda, Texas: Home/Apartment/Condominium
    Who was involved
    Age 34, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Nvidia GeForce, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  5. No one hurt

    Made Jul 24, 2023, sent to the company Jul 26, 2023, published by CPSC Aug 9, 2023

    The product, in the report: ZOTAC Gaming GeForce RTX 4090 AMP Extreme [REDACTED] 24GB GDDR6X 384-bit 21 Gbps PCIE 4.0 Graphics Card, [REDACTED] 3.0 Advanced Cooling, [REDACTED] 2.0 RGB Lighting, ZT-D40900B-10P

    My ZOTAC Gaming Nvidia GeForce RTX 4090 AMP Extreme [REDACTED] 24GB graphics card melted the power connector.

    Model
    ZT-D40900B-10P
    Serial number
    N231300010722
    Bought from
    Amazon.com
    Bought
    Jun 18, 2023
    Where
    Ann Arbor, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Nvidia, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Feb 11, 2023, sent to the company Mar 8, 2023, published by CPSC Mar 22, 2023

    The product, in the report: The product was the Gigabyte Eagle OC NVIDIA RTX 4080

    I had an RTX 4080 in my Gaming PC Build and today February 11th the cable began to melt, having a strong smoky smell. I was thankfully able to notice this issue before too long and aside from leftover melted cable on my card nothing else was damaged. Who knows what could’ve happened if it kept melting before I noticed

    Model
    4080 Eagle OC
    Bought from
    antonline
    Bought
    Nov 16, 2022
    Where
    Buffalo, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand NVIDIA GEFORCE, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No incident, no one hurt

    Made Oct 25, 2022, sent to the company Oct 27, 2022, published by CPSC Nov 10, 2022

    The product, in the report: NVidia RTX 4090 Founders Edition

    16 Pin 12V High Power Connector Melted & Smoked

    Model
    RTX 4090 FE
    Where
    Pensacola, Florida: Home/Apartment/Condominium
    Who was involved
    Age 38, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand NVidia, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  8. No one hurt

    Made Oct 25, 2022, sent to the company Oct 27, 2022, published by CPSC Nov 10, 2022

    The product, in the report: Computer Graphics Card

    Numerous reports of NVIDIA RTX 4090 Graphics Cards Powerplugs melting/smoking. No residence fires yet but easily could occur.

    Model
    RTX 4090
    Where
    United States: Other
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Nvidia, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. Hurt, no treatment

    Made May 18, 2021, sent to the company May 21, 2021, published by CPSC Jun 7, 2021

    The product, in the report: Nvidia GTX 1070 Graphics card silver 2 fans with a aluminum black back plate branded EVGA G force GTX 1070 also has acx 3.0 listed on the card Model 08g-p4-6274-kr UPC 843368041441

    A graphics card caught on fire it was a nvidia 1070 made by EVGA it appears that 3 capacitors or more on the board exploded other than some long and throat irritation from the smoke no known injuries however if I wasn’t quick enough it could have burned my house down when it exploded the computer was stuck in a power cycling loop it was spewing smoke small flames could be seen

    Model
    08g-p4-6274-kr
    UPC
    843368041441
    Serial number
    1610836274001097
    Where
    Maryville, United States: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Nvidia GTX 1070, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  10. First aid

    Made Dec 8, 2020, sent to the company Dec 31, 2020, published by CPSC Jan 15, 2021

    The product, in the report: 8” NVIDIA SHIELD Tablet

    I purchased an Nvidia Shield tablet shortly thereafter it was recall for a defective battery that where catching on fire so I followed the return instructions and received my second brand new nvidia Shield tablet with the new and improved battery that was supposed to be safe I would like to let you know that the second tablet burst into flames on 11/23/2020 there is still a serious fire hazard with this tablet.

    Model
    Shield Tablet K1
    Serial number
    S\N: 0413514601739
    Bought from
    Amazon.com
    Bought
    Mar 19, 2015
    Where
    Peru, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand NVIDIA, made or sold by NVIDIA CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Computers and video games

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.