MSI computers and video games
3 reports to CPSC, the latest made Apr 29, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Apr 29, 2026the latest report was made
- May 1, 2012the earliest
- 0with the company’s comments
- Brand
- MSI
- Makers
- Micro-Star Int’l Co., Ltd. (“MSI”) and MSI COMPUTER CORPMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2026 | 1 |
| March 2026 | 1 |
| May 2012 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Apr 29, 2026, sent to the company May 4, 2026, published by CPSC May 18, 2026
The product, in the report: MSI Katana 15 B13VEK
While using the original OEM charging brick, the laptop caught fire at the DC-in port. The flame was extinguished manually. The manufacturer has acknowledged the warranty but is refusing to provide specialized Hazmat shipping, insisting I ship a fire-damaged lithium battery via standard [REDACTED], which violates DOT safety regulations (49 CFR 173.185).
- Model
- MSI Katana 15 B13VEK
- Serial number
- K2404N0000804
- Bought from
- Walmart.com
- Bought
- Feb 7, 2026
- Where
- Shreveport, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Age 31, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand MSI, made or sold by Micro-Star Int’l Co., Ltd. (“MSI”)
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Mar 10, 2026, sent to the company Mar 13, 2026, published by CPSC Mar 27, 2026
The product, in the report: Laptop computer - MSI Raider GE78HX 14v
The product (laptop) overheated, and suddenly turned off without notice(from the heat) when I picked it up and burned my finger. It was a mild burn (probably only first degree) but still painful and unexpected.
- Model
- MSI Raider GE78HX 14v HG-601US
- UPC
- N/
A - Serial number
- K2311N0103639
- Bought from
- https:/
/ us-store.msi.com/ - Bought
- Feb 22, 2024
- Where
- Orange Park, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 38, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand MSI, made or sold by Micro-Star Int’l Co., Ltd. (“MSI”)
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made May 1, 2012, sent to the company May 9, 2012, published by CPSC May 23, 2012
The product, in the report: Computer motherboard
MSI computer motherboard started making a crackling sound and caught fire. There was a strong scent of electrical burn. Unplugged it quickly and this stopped the fire. Opened up the case and components inside are burned.
- Model
- 785GTM-E45
- UPC
- 816909062533
- Serial number
- AA16113644
- Bought from
- Comp USA
- Bought
- Aug 20, 2011
- Where
- West Palm Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand MSI, made or sold by MSI COMPUTER CORP
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.