MacBook Pro computers and video games
11 reports to CPSC, the latest made Apr 21, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Nov 4, 2026.
- 11reports to CPSC
- Apr 21, 2026the latest report was made
- Oct 17, 2013the earliest
- 0with the company’s comments
- Brand
- MacBook Pro
- Maker
- Apple Inc.Makers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
Other ways the reports write the brand (4)
“Mac book pro”, “Macbook Pro. Apple”, “Mackbook Pro” and “macbook pro m2”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2026 | 2 |
| December 2025 | 1 |
| February 2022 | 1 |
| December 2019 | 1 |
| June 2019 | 1 |
| September 2016 | 1 |
| May 2015 | 1 |
| December 2014 | 1 |
| January 2014 | 1 |
| October 2013 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 4 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
- Not said 2 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.
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No incident, no one hurt Made Apr 21, 2026, sent to the company May 5, 2026, published by CPSC May 19, 2026
The product, in the report: Apple Macbook charging cable for a 14 inch MacBook Pro that was purchased on 6/30/2024
On Wed, March 4 around 9am I smelled something burning. I started to get worried and wasn’t sure who to call. An electrician? SDGE? I was trying to figure out where it was coming from and could not figure it out. I called a friend who lives nearby to see if she could come by and see if she could figure out where it was coming from. She was at [REDACTED] at the time so I asked her if she could ask someone there for assistance on what to do. She then came by around 10:30 am to see if she could help me figure out where the smell was coming from. We narrowed it down to somewhere in my room. We thought maybe it was the TV or the wall where the TV was plugged in to. Felt the wall, didn’t feel hot and felt the outlet as well, and that was fine too. I unplugged everything (tv and [REDACTED]) and opened all the windows. Later that day, I couldn’t smell anything so I plugged the TV and [REDACTED] back in and everything worked fine.
On Friday, March 6 at around 8am I was picking up my room for the house cleaner and I noticed my MacBook charger was fried in the middle and so was the carpet underneath it as well as my laundry basket that was on top of it.
- Bought from
- Apple Store Online
- Bought
- Jun 29, 2024
- Where
- Carlsbad, California: Home/
Apartment/ Condominium - Who was involved
- Age 51, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand MacBook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- No Incident, No Injury
-
Seen by a doctor or nurse Made Apr 18, 2026, sent to the company Apr 22, 2026, published by CPSC May 6, 2026
The product, in the report: Apple MacBook Pro 16”
On March 22, 2026, I was electrocuted by my MacBook Pro while using it normally. The electrical current caused a deep vibration to the bone in my hand and pain radiating through my arm and elbow.
Prior to this incident, I filed numerous complaints with Apple about this same computer. My Apple Support history shows months of reports including: overheating, fan issues, loss of mouse control, system instability, and external hard drives being destroyed by the computer. I told Apple at least three different hard drives had been “zapped and destroyed” by this device. Despite these repeated complaints, Apple never warned me to stop using the computer or offered a replacement.
After the electrical shock, I went to urgent care. Medical findings included:
Diagnosis of “Exposure to other electric current, initial encounter” (W86.8XXA) Diagnosis of nerve damage (Radiculopathy, site unspecified) *Blood pressure spiked to 157/103 (I have never had high blood pressure before)* Prescription for gabapentin (nerve pain medication) Referral to a neurologist within 7 days Three days after the shock, I experienced severe chest pain during a workout and was advised to seek emergency care. I now have a referral to a cardiologist as well.
Weeks later, my hand still hurts. I have cold sensations from my hand up to my elbow. I have to avoid touching countertops or any edge with that part of my hand because of the pain.
Apple has demanded that I send them my computer for “investigation” with no guarantee of compensation. If I send the computer, I lose the only physical evidence of the electrical fault. Apple has put my case “on pause” because I will not surrender my evidence.
- Model
- Macbook pro 16”
- Serial number
- N4FY9779MK
- Bought from
- apple store the grove in Los Angeles
- Bought
- May 30, 2024, about then
- Where
- Miami, Florida: Other
- Who was involved
- Age 55, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand macbook pro m2, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Dec 22, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026
The product, in the report: Apple MacBook Pro (2019) 15 inch laptop
The lithium-ion battery in my Apple MacBook Pro (2019) has swollen significantly, causing visible separation of the bottom case and top enclosure. The chassis is bowed outward, internal components are visible, and the device no longer sits flat.
Apple Support advised me to stop using the device if I am concerned about safety, which indicates acknowledgment of a potential safety hazard. The device is now unsafe to use or charge.
Swollen lithium-ion batteries present a known fire, overheating, and rupture risk, especially when the battery causes structural deformation of the enclosure.
- Model
- Macbook pro 2019
- Serial number
- C02YX9W5LVCG
- Bought from
- Apple store
- Where
- Chatsworth, California: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Macbook pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Feb 22, 2022, sent to the company Feb 24, 2022, published by CPSC Mar 10, 2022
The product, in the report: Macbook Pro. Apple. Model A1706. (EMC 3163) 20.3 V. 3. O.A. Serial model number - C02VD1SZHV2R
I took my MacBook Pro. Apple, Model A1706 laptop on a plane, stored under the seat, and smoke and flames started coming out of the laptop, a fire extinguisher needed to be used to put out the fire in the laptop. I suffered burns and the airline prepared a report.
- Model
- Model A1706.
- Serial number
- C02VD1SZHV2R
- Where
- United States: Other
- Who was involved
- Age 45, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Macbook Pro. Apple, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Hurt, care not known Made Dec 22, 2019, sent to the company Jan 14, 2020, published by CPSC Jan 29, 2020
The product, in the report: 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port.
Incidents battery overheated and I received serveral all minor burns and smoke inhalation, as well as damaged my iPad nearby
- Model
- 13687562
- UPC
- 641719010722
- Serial number
- 6363229
- Bought from
- Best buy, California
- Bought
- Oct 14, 2019
- Where
- Oroville, California: Home/
Apartment/ Condominium - Who was involved
- Age 27, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Mac book pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Jun 29, 2019, sent to the company Jul 24, 2019, published by CPSC Aug 7, 2019
The product, in the report: MacBook Pro laptop (13-inch).
My MacBook Pro computer heats up a lot even after 5 minutes of using it. The location of the most heat is the bottom near the battery. I can’t even use the laptop without putting a towel or something else under it.
- Model
- MacBook Pro
- Serial number
- WQ025BSYATM
- Bought from
- Apple Store
- Bought
- Jul 14, 2010
- Where
- Bogota, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand MacBook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 6, 2016, sent to the company Sep 14, 2016, published by CPSC Oct 5, 2016
The product, in the report: I would like to report exploded battery in my Apple Laptop (MacBook Pro - early 2011). One day few weeks ago, the battery was not holding the charge, so I kept it plugged directly into the electrical outlet overnight. Next day morning, I noticed that the trackpad/Mousepad and the back plate of the laptop were lifted up. I immediately unplugged it and later called the Apple support who had never heard of this problem and advised me to take the laptop to their local Apple store and was nice enough to get/setup the earliest available appointment. I took the laptop to the local store, and contrary to my previous visits/experience, I had the worst experience. I explained them the whole situation and if I would not have unplugged the laptop that morning, it would have definitely caught on fire. They did not even look or take the battery out and told me that it is beyond the warranty period and can’t do anything. I removed the exploded battery and replaced it with a new one. I have heard about a similar incident when the laptop battery caught on fire in Michigan few years ago and a 28 yr old engineering student was killed from smoke inhalation in his apartment bedroom while he was sleeping. I still have the exploded battery with me and would like an expert look at it to prevent another disaster from happening!!!!!!.
I would like to report exploded battery in my Apple Laptop (MacBook Pro - early 2011). One day few weeks ago, the battery was not holding the charge, so I kept it plugged directly into the electrical outlet overnight. Next day morning, I noticed that the trackpad/Mousepad and the back plate of the laptop were lifted up. I immediately unplugged it and later called the Apple support who had never heard of this problem and advised me to take the laptop to their local Apple store and was nice enough to get/setup the earliest available appointment. I took the laptop to the local store, and contrary to my previous visits/experience, I had the worst experience. I explained them the whole situation and if I would not have unplugged the laptop that morning, it would have definitely caught on fire. They did not even look or take the battery out and told me that it is beyond the warranty period and can’t do anything. I removed the exploded battery and replaced it with a new one. I have heard about a similar incident when the laptop battery caught on fire in Michigan few years ago and a 28 yr old engineering student was killed from smoke inhalation in his apartment bedroom while he was sleeping. I still have the exploded battery with me and would like an expert look at it to prevent another disaster from happening!!!!!!.
- Model
- Macbook Pro
- Bought from
- Best Buy
- Bought
- Jun 1, 2011
- Where
- Princeton Junction, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 54, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Mackbook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 22, 2015, sent to the company Jun 2, 2015, published by CPSC Jun 23, 2015
The product, in the report: MacBook Pro Laptop Late 2010
The battery on my daughter’s MacBook Pro laptap (which I bought December 2010) malfunctioned so badly that it expanded to the point where the case was forced open more than 2”inches and the trackpad destroyed.I brought into an Apple store who diagnosed this yesterday,May 21,2015.They took the battery out immediately and I was told it was put in some type of vault as a safety precaution.My wife is completely disabled, with global aphasia and wheelchair bound.If this had started a fire in our home when I was out,it would have ended in tragedy..At the Apple store i was qouted a price of $218.00 to replace the battery and trackpad which I really had a problem with.The ‘expanding’ battery was not caused by misuse or accidental damage but a manufacturing defect.Which then caused a perfectly fine trackpad to be ruined.If this was an issue of a 4 year old battery not holding a charge thats one thing but this was clearly a defective battery,causing a dangerous situation that could have resulted in the loss of property or even life.This is definitely a serious safety issue.
- Bought from
- Apple
- Bought
- Dec 15, 2010, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand MacBook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Dec 4, 2014, sent to the company Dec 12, 2014, published by CPSC Dec 30, 2014
The product, in the report: Apple MacBook Pro. A laptop computer. Model No. A1278 Serial No. CPWHP9FRDTY3
My 2 year old MacBook pro’s power cord has turned a yellow/brown and has split open exposing the internal wires.
Is there a “recall” for the cord?
- Model
- A1278
- Serial number
- CPWHP9FRDTY3
- Where
- indianapolis, Indiana: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand MacBook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Unspecified
-
Not said Made Jan 17, 2014, sent to the company Jan 28, 2014, published by CPSC Feb 20, 2014
The product, in the report: Apple MacBook Pro 2.3 Ghz [REDACTED] 8GB 1067 Mhz DDR3 [REDACTED]
My Apple MacBook Pro overheats to temperatures where the case is too hot to be touched. In September I purchased a new MacBook Pro with upgraded memory (2.3Ghz [REDACTED] with 8GB 1067MHz DDR3 and [REDACTED] OS). In November I downloaded the new operating system ([REDACTED] OS 10.9.1). The computer overheated on the same day I installed the new OS. My computer was in my backpack and when I took it out (1-4 hours later) it was too hot to touch. I called Apple, and they were aware of the problem. They recommended that the computer be shut down before being placed in a backpack.
The computer has a “Sleep” feature where if there is no activity the computer screen blanks and the computer appears to be off. Before placing the computer in a backpack, I have to hit a key to check if it is shut down or sleeping. If it is sleeping, it can re-activate when in storage and overheat. With the [REDACTED] OS, Apple only recommended that the computer be shut down at least once per week.
- Model
- MacBook Pro
- Bought from
- Apple Store, New York
- Bought
- Sep 30, 2013, about then
- Where
- Fairport, New York: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand MacBook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Unspecified
-
Hurt, no treatment Made Oct 17, 2013, sent to the company Oct 25, 2013, published by CPSC Nov 8, 2013
The product, in the report: 2008 Apple MacBook Pro 15” Model A1286. Laptop
After using laptop battery bloated, got extremely hot left mild burns on skin that lasted about 24 hours. Previously had caught CPU hit a temperature of 97 degrees Celsius, bottom of laptop would get so hot it could not be touched. If it was used on lap while wearing jeans it would leave large red spots that would last for several hours and had mild burning sensation.
- Model
- A1286
- Serial number
- w88427491gn
- Bought from
- Apple
- Bought
- Sep 8, 2008, about then
- Where
- Satellite Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 22, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand MacBook Pro, made or sold by Apple Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.