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Logitech computers and video games

7 reports to CPSC, the latest made Aug 11, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Aug 11, 2019the latest report was made
  • Sep 25, 2012the earliest
  • 2with the company’s comments
Brand
Logitech
Maker
LOGITECHMakers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
Other ways the reports write the brand (1)

“Logitech Ultrathin Keyboard Cover”

By month

3 reports from September 2018 to August 2019; the most in August 2019, 1. 4 earlier reports, since September 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20191
May 20191
January 20191
April 20171
January 20151
August 20141
September 20121

How badly anyone was hurt

  • First aid 3 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Aug 11, 2019, sent to the company Aug 19, 2019, published by CPSC Sep 3, 2019

    The product, in the report: Logitech wireless K360 keyboard | K360

    Have had issues with Logitech keyboard quality-they replaced my wired keyboard with a wireless K360, started having issues with keys not responding, then quit (no power), finally got it working, had replaced batteries that wasn’t the problem so put back in their batteries. Power has been very intermittent. All of a sudden a burning smell started coming from the keyboard, I pulled off the back battery compartment and the batteries were hot enough to leave my hand red-obviously dropped them immediately. As soon as the batteries were out, the smell went away and haven’t attempted to use since. I was glad I was home and on the computer, scares me to think if I hadn’t been! Contacted them and told them this would be reported, they didn’t respond

    Model
    K360
    Serial number
    1918CE0A1378
    Bought from
    logitech
    Bought
    Jul 19, 2019
    Where
    CedarRapids, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand logitech, made or sold by LOGITECH
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No one hurt

    Made May 7, 2019, sent to the company Jun 3, 2019, published by CPSC Jun 17, 2019

    The product, in the report: Logitech Slim Folio Keyboard Folio Case for Apple iPad 6th Generation P/N# 820-008446 Serial # 1802CE1C3B08

    I was typing on my Logitech keypad for my iPad and started smoking and then seven keys started melting. I disconnected it from the iPad and took it outside where it cooled down and stoped melting.

    Model
    Y-R0051
    UPC
    ??
    Serial number
    1802CE1C3B08
    Bought from
    Best Buy, Utah
    Bought
    May 1, 2018, about then
    Where
    Highland, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Logitech, made or sold by LOGITECH
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jan 7, 2019, sent to the company Feb 19, 2019, published by CPSC Mar 6, 2019

    The product, in the report: Logitech wireless gaming computer mouse. It has standard left / right buttons plus nine other buttons. Powered by two standard AA alkaline batteries.

    On April 4, 2017, I purchased, from BestBuy Electronics,[REDACTED], one (1) Logitech-brand G602 Wireless Gaming Mouse, which is an expensive unit. This not an ordinary wireless mouse but is designed for playing computer games. It has six (6) buttons on the left side, three (3) additional buttons on the upper portion in addition to the professional-style wheel and the left and right control buttons. (My grandson gave me directions as to how to use it when we play “[REDACTED]”.). This was my primary mouse for several months until the start of November 2018. I went down to my basement office, turned on my computer and monitor then reached for my Logitech G602 it felt slightly warm to the touch (but not hot). Coupled with that the arrow on the screen was not present and the mouse would not “wake-up”. I turned it over and saw that the power button was in the ‘on’ or green position. I usually don’t turn off my mouse(s) [mice?] because the modern units put themselves in a ‘sleep’ mode after several minutes of inactivity. What surprised me that the bottom of the mouse had melted to a size of approximately 4cm x 3cm, and approximately 2mm inward into the mouse base. No interior electronics or wiring was visible. Overnight the mouse had been sitting on the wood on my desk. It is cordless and is powered by two (2) AA batteries. It has not modified in a single way. There are no incandescent or halogen lighting units on or around my desk. Also, all illumination is produced by lower voltage, 12-volt DC LED small ‘puck’ lights none of which are close to the area where the mouse is used. The LED ‘puck’ produces no noticeable heat. All lights are turned off when the desk is not being used. We built our house in 1994 and no one has ever used any form of tobacco product on our property let alone inside of our house. There is nothing on, around or in my desk that would produce any heat. I do not have a coffee cup heater/warmer anywhere close to my desk. There are no high or low power electric wiring any where in the vicinity where the mouse is used. My telephone is corded and does not use any power supply. There is no under-desk small space electric heater. My wife and I are the only residents of this house. I contacted Logitech Consumer Support repeatedly and they requested photographs, complete details, etc. I even offered to mail them the defective mouse at my expense. They never responded except to ask me for more photographs and Logitech stated that they would send me a replacement mouse. What worries me is that this melting of the base of the mouse occurred while it was touching a laminated wood (over particle board) material. Also, this melting of the mouse plastic took place when no one was sitting a the computer. I now have installed a smoke detector over my desk space. I am graduate of the University of [REDACTED] Fire Training Institute Academy and this incident bothers me, especially if the mouse users leave the unit unattended on a couch, chair, plastic table, etc. I will be happy to send the aforementioned mouse to any of your testing facilities. I also have all of the photographs I have taken and forwarded to Logitech. I will also send photographs of my desk area. No one was injured. I saw no reason for any kind of Fire Department report.

    Model
    lOGITECH WIRELESS GAMING MOUSE, Model: G 602
    UPC
    None found
    Serial number
    1847LZONOJ88
    Bought from
    BestBuy, Montana
    Bought
    Apr 4, 2017
    Where
    Huntley, Montana: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Logitech, made or sold by LOGITECH
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Apr 25, 2017, sent to the company Aug 3, 2017, published by CPSC Aug 17, 2017

    The product, in the report: UPC: 097855086228

    On Sunday the 23rd of April 2017, I charged my Apple iPad 4, a school issued device, along with my school issued Logitech keyboard. Upon inspection of my ipad keyboard I noticed that a corner of my keyboard had melted. The location was near the Bluetooth and battery compartments. The damage to my colleague’s keyboard posed a risk of fire, personal injury and a loss to a school device.

    A greater concern would have been should I have taken my iPad device and keyboard with me to complete school work during Spring Vacation. The potential risk of having this happening on an airplane, the results could have been devastating, should the keyboard have caught fire. At this time, we have not confirmed any Logitech iPad Keyboard recalls.

    UPC
    097855086228
    Serial number
    1436CE1D5B19
    Bought from
    Amazon
    Bought
    Aug 5, 2015
    Where
    Schaumburg, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 15, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Logitech Ultrathin Keyboard Cover, made or sold by LOGITECH
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Jan 29, 2015, sent to the company Feb 6, 2015, published by CPSC Feb 24, 2015

    The product, in the report: Combination keyboard and screen cover for iPad Air, magnetically attached in both the closed and open positions

    I purchased a Logitech Ultrathin Keyboard cover for iPad Air model 920-006215. It attaches to the iPad Air with a magnetic pop-up. When attached to the iPad Air and in the closed position the edge of the magnetic pop-up is very sharp. I reached into my computer bag to pull out my iPad Air with the cover attached and sliced my finger open on the exposed sharp edge. Upon closer inspection of the keyboard I found other very sharp edges on the adjustable stand and on the back edge where the metal is exposed. I was able to file down the sharp edges on the plastic parts but was not able to smooth out the exposed metal edge. The original incident occurred last year and I have made repeated contacts with the company but they keep stalling and losing my trouble ticket forcing me to keep re-submitting the issue to them. The device also scratched the screen of my iPad Air with the sharp edge.

    Model
    Ultra thin Keyboard Cover for iPad Air model 920-006215
    Bought from
    Logitech
    Bought
    Apr 29, 2014
    Where
    Farmington Hills, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Logitech, made or sold by LOGITECH
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. First aid

    Made Aug 27, 2014, sent to the company Sep 5, 2014, published by CPSC Sep 19, 2014

    The product, in the report: Logitech Ultra Thin Keyboard Cover for iPad Air M/N Y-R0048 P/N 820-006578

    I reached into my carry bag to remove my Logitech Ultathin Keyboard for iPad Air (M/N Y-R0048) and cut fingertip when I touched the rear of the keyboard. The keyboard has an aluminum bottom and at the rear of the keyboard there is a hinged plastic strip when up enables the keyboard to be used as a cover for the iPad Air. Where the aluminum meets the hinged plastic strip at rear of keyboard there is a gap between the aluminum and plastic that allows access to the sharp edge of the aluminum bottom.

    Otherwise the keyboard is nicely designed and useful.

    Model
    Ultra Thin Keyboard Cover for iPad Air, M/N Y-R0048
    Bought from
    Apple Computer Store
    Bought
    Aug 14, 2014
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Logitech, made or sold by LOGITECH
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  7. No one hurt

    Made Sep 25, 2012, sent to the company Oct 3, 2012, published by CPSC Oct 18, 2012

    The product, in the report: Wireless computer mouse. Silver. Normal size. Scroll wheel, thumb buttons.

    I have a computer mouse made by Logitech. The model name is the MX700. The model number is M-RY81. It is a rechargeable wireless mouse. The mouse comes with its own cradle that the mouse sits in to charge.

    This morning I came to use the mouse and found it was very hot to the touch and took extra effort to get it out of the cradle. I looked at the underside of the mouse and it was melted. I searched the web some and found quite a few other reports of this same issue. I haven’t opened it up. The battery compartment seems to have melted around the batteries. The plastic is deformed from melting.

    I’ll let you decide how big of an issue this is, just thought I should report it as it’s likely a fire hazard.

    Model
    MX700
    Serial number
    LZE33602401
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Logitech, made or sold by LOGITECH
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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