Hearth Record

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Insignia computers and video games

1 report to CPSC, the latest made Jan 8, 2018. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jan 8, 2018the latest report was made
  • Jan 8, 2018the earliest
  • 0with the company’s comments
Brand
Insignia
Maker
Best BuyMakers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors

By month

1 report from February 2017 to January 2018; the most in January 2018, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20181

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 8, 2018, sent to the company Jan 17, 2018, published by CPSC Feb 1, 2018

    The product, in the report: Insignia 10.1” FLEX Tablet for [REDACTED]

    My grandson was charging his new 10.1” FLEX tablet for [REDACTED] (Insignia) with the cord included with the tablet. When he went to unplug it it was very hot and smoking. He screamed, “something is on fire”. I ran to him, smelled the pungent smell of burning plastic, and quickly unplugged the charger cord from the wall. Once it cooled enough to touch, we could see that the plug into the computer was melted and its shape was distorted. On the tablet itself, where it plugged in, the plastic was also melted.

    We later attempted to charge the tablet with another plug, but it no longer will charge. We even re-tried the melted charger, but it would not charge the tablet.

    My grandson was terrified by this incident (he is 6) and is devastated by the loss of his best Christmas gift. I have contacted the company, www.insigniaproducts.com and am waiting for the receipt from his aunt in order to replace the tablet. However, I believe this is serious enough to report to you in order to prevent potential fires, burns and even deaths.

    Model
    NS-P10A8100
    UPC
    6 0060321478 3
    Serial number
    17I20AA007132
    Bought from
    Best Buy
    Bought
    Dec 13, 2017
    Where
    Miller Place, New York: Home/Apartment/Condominium
    Who was involved
    Age 6, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Insignia, made or sold by Best Buy
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Computers and video games

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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