HTC VIVE computers and video games
1 report to CPSC, the latest made Feb 17, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Feb 17, 2026the latest report was made
- Feb 17, 2026the earliest
- 0with the company’s comments
- Brand
- HTC VIVE
- Maker
- HTC AMERICA INCMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2026 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Feb 17, 2026, sent to the company Feb 20, 2026, published by CPSC Mar 6, 2026
The product, in the report: The product is the VIVE Tracker (3.0) Dongle Cradle (Model: 54H20704-00P). It is a compact, weighted, black plastic docking accessory included in the VIVE Tracker 3.0 ecosystem. Dimensions are approximately 1.5” (L) x .5” (H) x .5” (W). The device features a single USB-C female input port on the rear for power/data and a single USB-A female output port on the top designed to host a wireless receiver dongle. Safety & Identification Hazards: > The device is a “sterile unit” with no external serial numbers, SKU markings, or date codes etched or printed on the housing. This lack of traceability is a primary safety concern. The SKU provided (99HASS001-00) and UPC (821793052546) are for the parent retail kit, as the failed cradle itself has no individual identifiers. This prevents consumers from identifying specific defective batches or production runs prone to the thermal runaway reported here. Incident Summary: The unit suffered a catastrophic thermal failure at the USB-C input port, resulting in melting and the release of toxic fumes. The manufacture date (estimated March 2021 based on retail launch) cannot be verified due to the manufacturer’s failure to include a physical date code or batch number on the power-conducting hardware. This lack of a Manufacturer Date Code is being reported as a secondary safety violation.
On February 13, 2026, a VIVE 3.0 Dongle Cradle experienced a catastrophic thermal runaway event while connected to a standard PC workstation. Under normal use, this device is designed to be powered constantly. The USB-C housing suffered confluent melting and internal pin charring. Notably, my motherboard remains undamaged and shows no signs of charring, providing clear evidence that the failure originated within the VIVE hardware. Upon detecting a strong burning odor, I observed the device releasing acrid toxic fumes into a residential setting. When I attempted to disconnect the unit, it was dangerously hot to the touch. I subsequently sustained respiratory distress and a headache. Despite immediate notice provided to the manufacturer on February 13, VIVE has failed to initiate a safety recovery or provide any substantive response, despite my constant contact with live chat and email support. The device represents a high-risk fire hazard, and the lack of external serial numbers makes the product untraceable for the consumer.
- Model
- VIVE Tracker (3.0) Dongle Cradle
- UPC
- 821793052546
- Serial number
- NOT PRESENT ON DEVICE
- Bought from
- Vive
- Bought
- Jul 16, 2024, about then
- Where
- Sandwich, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 19, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand HTC VIVE, made or sold by HTC AMERICA INC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.