HSTNN-YB4N computers and video games
1 report to CPSC, the latest made Aug 8, 2017. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 8, 2017the latest report was made
- Aug 8, 2017the earliest
- 1with the company’s comments
- Brand
- HSTNN-YB4N
- Maker
- Hewlett-Packard CompanyMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2017 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Aug 8, 2017, sent to the company Aug 16, 2017, published by CPSC Aug 30, 2017
The product, in the report: HP 15.6 laptop computer windows 7. Black in color. Bought from Amazon. I finally received a recall notice from Amazon recently about this computer and said HP had recalled the laptop or batteries.
I used this product to all of my interests, reading, banking, hobbies, taxes, any and all household things that could be accomplished on the computers, i.e. emails, etc.
I am a disabled woman and was using the laptop to pay bills and complete our budget, when I smelled something burning and felt likes bees or a stinging sensation on my left breast.
I lifted the laptop and the pain was pretty significant. I called my husband back to the bedroom and he took the laptop from me and noticed it looked as if it was melting. He set it in the sink to not catch anything on fire.
I reached over and felt the stinging area and water gushed out onto my hand and onto the floor. My husband was walking back into the bedroom and said the entire left side of my left breast was burned. It was a huge blister that had formed and popped when I touched it very softly. It was the size of a softball if not a little bigger. We doctored it up with a cleaner, burn cream and Neosporin. We did that for about two days and it continually got worse
I went to the Doctor and she could not believe it. I had developed cellulitis (staph infection) she put me on two weeks of an antibiotic and told me if it was no better in a few days I would have to be put in the hospital. My breast was swollen twice the size and looked horrible.
I called the consumer protection agency after the incident to let them know. They did not take a report, did not ask for one, she showed no interest at all. Told me to make sure to get rid of the laptop, I told her that my husband had already taken care of that. We had three younger children in the house and the last thing was them getting burned as badly to get cellulitis.
I can get the doctor notes if needed it would not be a problem. This was at the end of 2013 because right after that in February I became very ill with pneumonia and had to have a very critical surgery involving 4 chest tubes.
We have moved from Virginia to North Carolina
OUR NEW ADDRESS IS: [REDACTED]
- Model
- HSTNN-YB4N
- Serial number
- 6DGAL075A
- Bought from
- AMAZON
- Where
- Lanexa, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand HSTNN-YB4N, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.