HP SPECTRE X360 15 computers and video games
1 report to CPSC, the latest made Jul 19, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 19, 2023the latest report was made
- Jul 19, 2023the earliest
- 0with the company’s comments
- Brand
- HP SPECTRE X360 15
- Maker
- Hewlett-Packard CompanyMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2023 | 1 |
How badly anyone was hurt
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No incident, no one hurt Made Jul 19, 2023, sent to the company Jul 21, 2023, published by CPSC Aug 4, 2023
The product, in the report: HP 15-inch Laptop...HP SPECTRE X360 15 2 in 1 ULTRA 4k
Swollen laptop Battery issue has occurred on 2 separate occasions. once in Feb 2021 and currently in July 2023. The keyboard and space bar has started to malfunction and the bottom plastic cover is deformed due to persistent overheating. There is a quarter-inch gap between the top and bottom covers. In 2021 HP first rejected my battery issue because of an expired warranty but eventually determined the battery was defective and agreed to repair and fix the problem. The Hp Claims Department stated that the laptop issue was fixed. I never expected this battery situation to occur in such a short span of time. 2 years is much too soon for a second battery replacement. Something is definitely wrong with hp’s laptop’s latest batteries. I have a 2014 HP Pavilion AB series that runs flawlessly and never needed a replacement battery or any other replacements.
- Model
- HP SPECTRE X360 CONVERTIBLE 15-CH011DX
- UPC
- 1 9201886191 6
- Serial number
- 5CD8072WW0
- Bought from
- BEST BUY C0 1537
- Bought
- Apr 11, 2018
- Where
- Alhambra, California: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand HP SPECTRE X360 15, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- No Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.