Hearth Record

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HP Inc. computers and video games

2 reports to CPSC, the latest made Oct 6, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Oct 6, 2019the latest report was made
  • May 20, 2019the earliest
  • 2with the company’s comments
Brand
None given: no report names a brand, so the group is named for its maker, HP Inc.
Maker
HP Inc.Makers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors

By month

2 reports from November 2018 to October 2019; the most in October 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20191
May 20191

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Oct 6, 2019, sent to the company Oct 25, 2019, published by CPSC Nov 8, 2019

    The product, in the report: HP ProBook Laptop

    Laptop caught fire due to battery malfunction/overheat. HP ProBook

    Model
    ProBook
    Serial number
    2TK74300CW
    Where
    Egg Harbor Township, New Jersey: Other
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by HP Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made May 20, 2019, sent to the company Jun 7, 2019, published by CPSC Jun 21, 2019

    The product, in the report: HP Envy15 Laptop

    My HP laptop was getting charged and it exploded. It started a fire. It was lying on the carpet and the carpet was destroyed. I am very fortunate that I was near the laptop. I got a blanket to cover it and put out the flame. The laptop is completely destroyed. Carpet need to be replaced as well. Thank fully no human injuries.

    Model
    Envy 15
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by HP Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Computers and video games

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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