HP but other brands are having the same issue computers and video games
1 report to CPSC, the latest made Aug 8, 2015. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 8, 2015the latest report was made
- Aug 8, 2015the earliest
- 1with the company’s comments
- Brand
- HP but other brands are having the same issue
- Maker
- Hewlett-Packard CompanyMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2015 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 8, 2015, sent to the company Aug 20, 2015, published by CPSC Sep 4, 2015
The product, in the report: Laptops that upgrade to [REDACTED]. The following is a listing of others having the same problem. [REDACTED]
[REDACTED] was just released as a free upgrade on July 28th, 2015. After the upgrade my laptop is getting burning hot. Other users are reporting the same problem. One user measured the heat on the bottom of 248 F !! And there are reports of the outer plastic case of the laptop melting. This is a FIRE Hazard that needs immediate attention of [REDACTED].
- Model
- DM4
- Bought from
- Costco, Florida
- Bought
- Aug 14, 2013, about then
- Where
- Waterford, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 64, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand HP but other brands are having the same issue, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.