Facebook Oculus Quest 2 computers and video games
6 reports to CPSC, the latest made Jun 10, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 6reports to CPSC
- Jun 10, 2022the latest report was made
- Jul 27, 2021the earliest
- 0with the company’s comments
- Brand
- Facebook Oculus Quest 2
- Maker
- Facebook Technologies, LLCMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
Other ways the reports write the brand (3)
“Facebook”, “Facebook Foam Facial Interfaces for Occulus” and “Facebook Technologies Dangerous Products”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2022 | 1 |
| May 2022 | 1 |
| August 2021 | 1 |
| July 2021 | 3 |
How badly anyone was hurt
- Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 2 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 10, 2022, sent to the company Jun 14, 2022, published by CPSC Jun 30, 2022
The product, in the report: The product was called Oculus Quest 2 VR headset. But, Facebook just changed their name so now it’s metaquest 2 VR headset.
My metaquest two headset caught on fire while I was charging it with the manufacturers supplied cable.
- Model
- Quest 2 /
KW49CM - UPC
- 20849-M6KR
- Serial number
- 2as7a-b3kf1
- Bought from
- Wal-Mart
- Bought
- Nov 24, 2021
- Where
- SAINT LOUIS, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Facebook, made or sold by Facebook Technologies, LLC
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made May 11, 2022, sent to the company May 17, 2022, published by CPSC Jun 1, 2022
The product, in the report: Facebook Oculus Quest 2 virtual reality gaming headset (it was the one with the Facebook nametag, not Meta nametag) in white, 128 GB model
Purchased an Oculus Quest 2 virtual realty video gaming system on 04/24/2022 from Best Buy, Hyannis, MA. My son used it as the product is intend that evening for approximately an hour and a half. He had a reaction to the unit resulting in what the pediatrician called [REDACTED] although it looked like a chemical burn to me. He was seen Monday morning (04/25/2022) in their office for a red rash all over his face and neck.
- Model
- 899-00182-0
- Serial number
- I returned it, so I don’t have this
- Bought from
- Best Buy
- Bought
- Apr 24, 2022
- Where
- Marstons Mills, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 12, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Facebook Oculus Quest 2, made or sold by Facebook Technologies, LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Hurt, no treatment Made Aug 6, 2021, sent to the company Aug 12, 2021, published by CPSC Aug 26, 2021
The product, in the report: OCULUS QUEST 2
Intense rash and hive have occured more than once and medical attention was required
- Bought from
- Amazon
- Bought
- Nov 20, 2020, about then
- Where
- PEACHTREE CITY, United States: Home/
Apartment/ Condominium - Who was involved
- Age 14, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Facebook Technologies Dangerous Products, made or sold by Facebook Technologies, LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, care not known Made Jul 30, 2021, sent to the company Aug 3, 2021, published by CPSC Aug 17, 2021
The product, in the report: Oculus Quest 2 Model Kw49cm UPC 0815820021292
2nd oculus quest 2, sent you paperwork about 1st one already, same thing though, my 3 kids wife and I have had small reactions after using products. Thought it was sweat, but we got emails from Amazon regarding recalls and figured otherwise after emails.
- Model
- Kw49cm
- UPC
- 0815820021292
- Serial number
- 1wmvr4a8591145
- Bought from
- Amazon
- Bought
- May 16, 2021, about then
- Where
- Tucumcari, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Facebook Oculus Quest 2, made or sold by Facebook Technologies, LLC
- Reports CPSC links to it
- 20210730-91621-2147361488
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Seen by a doctor or nurse Made Jul 28, 2021, sent to the company Jul 30, 2021, published by CPSC Aug 13, 2021
The product, in the report: Facebook’s Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets
I developed a severe rash on both sides of my face after using the removable foam facial interface for Oculus Quest 2 Virtual Reality Headsets. It was very dry, red and itchy. I sought medical attention and was prescribed a steroid cream to address the rash.
- Model
- Facebook Foam Facial Interfaces for Occulus
- UPC
- 301-00409-01
- Bought from
- Amazon
- Bought
- May 12, 2021
- Where
- Oakland, California: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Facebook Foam Facial Interfaces for Occulus, made or sold by Facebook Technologies, LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Hurt, care not known Made Jul 27, 2021, sent to the company Jul 29, 2021, published by CPSC Aug 19, 2021
The product, in the report: White oculus 2 headset
After my son uses the oculus 2 his eyes swell up for a day or two
- Where
- Coeur d’Alene, Idaho: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- made or sold by Facebook Technologies, LLC
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.