Cyberpower computers and video games
2 reports to CPSC, the latest made Jan 22, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jan 22, 2019the latest report was made
- Nov 20, 2015the earliest
- 0with the company’s comments
- Brand
- Cyberpower
- Maker
- CyberPower Inc.Makers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
Other ways the reports write the brand (1)
“CyberPowerPC”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2019 | 1 |
| November 2015 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 22, 2019, sent to the company Feb 19, 2019, published by CPSC Mar 14, 2019
The product, in the report: Cyberpower desktop computer.
Last night, 1/21/19, as I was falling asleep, I heard a loud pop. I turned around. I few seconds later 1 heard several more pops. Then more pops with sparks and fire coming from the back of the computer. The computer was turned off at the time, at the computer and the power control it was attached was also switched off, I had not used the computer for some days. MY computer is the Cyberpower brand. This is an unsafe situation as it could cause a fire;
- Where
- Hollywood, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 65, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Cyberpower, made or sold by CyberPower Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 20, 2015, sent to the company Dec 1, 2015, published by CPSC Dec 15, 2015
The product, in the report: CyberPowerPC Raven HX6-125 Gaming Laptop
I purchased a laptop PC from CyberPower PC for use by my patients. After 3 months of use, the laptop charging port began sparking, emitted flames, and a large amount of smoke. The laptop was charging and not powered on. When I contacted the company, they said they did not manufacture the charging port so it was not likely included in their warranty. I returned it at my own expense hoping they would honor their warranty on a nearly-new and rarely used computer. After receiving it, they said it was not under warranty even though it was nearly new, but of greater concern was that they stated that a new port would also not be warrantied and since this was not a part they manufactured, they did not track dangerous performance or fire hazard from that part so they had no way to reassure me that this would not happen again. Had we not been in the room when it happened, it could have created a deadly situation. The manufacturer of the computer seemed completely unconcerned and would not create any sort of internal incident report since they did not make the part.
- Model
- Raven HX6-125 Gaming Laptop
- UPC
- unknown
- Serial number
- SY3888-461304-18
- Where
- Griffith, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand CyberPowerPC, made or sold by CyberPower Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.