Hearth Record

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Compaq presario cq57 computers and video games

1 report to CPSC, the latest made Jan 5, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jan 5, 2020the latest report was made
  • Jan 5, 2020the earliest
  • 1with the company’s comments
Brand
Compaq presario cq57
Maker
HP Inc.Makers, importers or sellers, as the reports name them
Product
Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors

By month

1 report from February 2019 to January 2020; the most in January 2020, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20201

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made Jan 5, 2020, sent to the company Jan 28, 2020, published by CPSC Feb 11, 2020

    The product, in the report: Compaq presario cq57 laptop 15 inch

    Battery got really hot and caused the charger to get very hot it burnt my skin to touch and now battery wont charge at all

    Model
    Compaq presario cq57
    UPC
    596007242
    Serial number
    Ctbuee10bb2lhxz
    Bought from
    Walmart
    Bought
    Jun 1, 2015
    Where
    Apple Valley, California: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Compaq presario cq57, made or sold by HP Inc.
    How badly, in CPSC’s words
    Injury, Level of care not known

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Computers and video games

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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