Chrome HP Laptop computers and video games
1 report to CPSC, the latest made Oct 6, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 6, 2014the latest report was made
- Oct 6, 2014the earliest
- 1with the company’s comments
- Brand
- Chrome HP Laptop
- Maker
- Hewlett-Packard CompanyMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2014 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 6, 2014, sent to the company Oct 15, 2014, published by CPSC Oct 29, 2014
The product, in the report: HP Chrome Laptop and Charger
Last Christmas I bought a Chrome HP Laptop for my grandson(age 9) December 2013. In January the charger was plugged into an outlet in his bedroom and it melted the outlet. Luckily I caught it and pulled it out before a fire. I called HP back in January and they sent me out a new charger under warranty and it did not work. I called them and they sent be out a new one again which did not work. In September I called again and I now have in my possession another one that does not work. It looks like a used charger and what happens to the last three is that the wire connection pulls apart and frays. The first one overheated and the last three frayed.
I have the computer and the charger and cannot use it. I gave up with HP as they keep sending me out used replacement chargers.
[REDACTED]
- Model
- HP Pavillion
- UPC
- C2K17UA#ABA
- Serial number
- 5CD3433GM2
- Bought from
- Target, Massachusetts
- Bought
- Nov 13, 2013
- Where
- Norwood, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 9, Male
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand Chrome HP Laptop, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.