Acer Aspire one computers and video games
4 reports to CPSC, the latest made Feb 19, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Feb 19, 2019the latest report was made
- Dec 21, 2011the earliest
- 3with the company’s comments
- Brand
- Acer Aspire one
- Maker
- Acer America CorporationMakers, importers or sellers, as the reports name them
- Product
- Computers and video gamesComputers, their equipment and electronic gamesCPSC’s product type: Computers (Equipment and Electronic Games) (code 557), in Electronics: Computers, Monitors, Projectors
Other ways the reports write the brand (3)
“ACER ASPIRE”, “Acer AspireOne” and “acer aspire R14 15inch laptop”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2019 | 1 |
| September 2013 | 1 |
| December 2012 | 1 |
| December 2011 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 2 CPSC: Incident, No Injury
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Feb 19, 2019, sent to the company Mar 4, 2019, published by CPSC Mar 19, 2019
The product, in the report: acer aspire R14 15 inch laptop
mine is a safety concern with my acer laptop I perchesed from Best Buy in the spokane Valley WA. I noticed it started to overheat when I would set it on my lap to use..it really got hot and it burned the surface skin of the top of my legs the first time, then didn’t use again for a long while, the 2nd time was later in the fall and again set it on my legs not thinking, and again it burned the top of my legs , but this time through my jeans... so it kinda worried me so I used it sparingly after that and mostly went back to using my old [REDACTED] desk top that I very much dislike, and just used my lap top sparengly and kept in mind that it heats up quite a bit so always having to take that into consideration I usually sit it on a little steel sitting stool next to my bed. never really wanted to part with it due to really loving my little laptop but wishing that it had a few better things on it like a back lit keyboard, and longer battery life and obviously not wanting to have to worry about the scarry overheating thing!!!
- Model
- 15 inch acer aspire R14 laptop
- Serial number
- NXMP
- Bought from
- Best Buy
- Bought
- Aug 14, 2015
- Where
- NEWMAN LAKE, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand acer aspire R14 15inch laptop, made or sold by Acer America Corporation
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Sep 11, 2013, sent to the company Sep 19, 2013, published by CPSC Oct 21, 2013
The product, in the report: Acer Aspire One Notebook computer
Last night my acer notebook started smoking and burst into flames.. it was unplugged and not in sleeper mode and was turned off and hadn’t been used in two days.. i threw it outside where it reacted with the wet grass and of course that made the fire worse and then it started exploding and sending little rockets all over the yard.. i couldn’t get to the water hose for fear of getting hit.very scary event!!. i am so glad i was home at the time.. Currently -after having a terrible time getting a customer service person, i called a lady in texas who was of big help.. She has photos that i took and is advising me to send product to burnaby in BC for invesitgating.. its a 2010 model and there was no reason on earth why it did this.. it was on a glass table top, not touching anything.. makes no sense. I am waiting for them to tell me it was my fault somehow.. clearly it could have deadly consequences for someone and this should be addressed and explained ..
- Model
- Aspire One 533-13870
- UPC
- 8-84483 26740-8
- Serial number
- LUSC20D021022047571601
- Bought from
- The Source
- Bought
- Sep 10, 2010
- Where
- Trail, B.C., Canada: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Acer Aspire one, made or sold by Acer America Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Dec 28, 2012, sent to the company Jan 15, 2013, published by CPSC Feb 6, 2013
The product, in the report: Small, netbook made by Acer. Meant simply for internet and small computer tasks which is what it was used for in the week it worked. It did not work well during that time, either.
I purchaed an Acer netbook from Walmart and it constantly crashed for about a week. Then, when it was sitting on my lap, it began smoking and burned a hole through the plastic casing onto my leg. Acer has been anything but helpful and seems more intent on limiting their liability in the matter.
- Model
- AspireOne 725-0687
- Bought from
- Walmart, Pennsylvania
- Bought
- Dec 17, 2012
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 40, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Acer AspireOne, made or sold by Acer America Corporation
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made Dec 21, 2011, sent to the company Dec 30, 2011, published by CPSC Jan 24, 2012
The product, in the report: LAPTOP 17” ACER ASPIRE 6930-6067 SN: LXASR0X1069030007C2500 SNID: 90300012425 MFG DATE:0901
I have an Acer Aspire 6930-6067 laptop. The other day the sound went out on it, and a day later the screen was black. My [REDACTED] was plugged into the USB port and it smelt hot, so I removed the [REDACTED] and USB cable and let the laptop sit for a couple days. I turned the laptop on last night, smoke started coming out from underneath it, I immediately grabbed it, and turned it over just as the smoke turned into little flames. I blew the fire out and called ACER. They said my product was out of warranty and to call another phone number where I could pay for support. I am not going to pay for support because their product caught fire so I went to their website and began a chat. The rep told me to contact Revonate at [REDACTED]. But they were already closed for the night. When I finally was able to speak with a live person at the number they said there was nothing they could do because my computer was no longer under warranty. I responded “but this is a safety issue. My laptop caught fire by nothing I did. This product needs to be recalled.” The lady on the other end asked her manager if there was something that could be done and she said no. She continued to reassure me that it was out of warranty and there was nothing more that could be done also they havne’t had issues with other computers catching fire.
The fact that this laptop caught on fire is of big concern. Had I not been sitting by it my house could have easily been up in flames. And the fact that the company thinks this isn’t a big deal is concerning.
- Model
- Acer 6930 Series Model ZK2
- Serial number
- LXASR0X1069030007C2500
- Bought from
- BUY.COM
- Bought
- Oct 1, 2009, about then
- Where
- South Jordan, Utah: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand ACER ASPIRE, made or sold by Acer America Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.