Stright Talk Home phones and phone accessories
1 report to CPSC, the latest made Dec 23, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 23, 2021the latest report was made
- Dec 23, 2021the earliest
- 0with the company’s comments
- Brand
- Stright Talk Home
- Maker
- ZTE USA, IncMakers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2021 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Dec 23, 2021, sent to the company Jan 27, 2022, published by CPSC Feb 10, 2022
The product, in the report: home telephone base
12/13/2021: The box was on an office desk and one morning, the consumer noticed that the case had swollen from overheating. The consumer said that as time passed, the problem has gotten worse and the case seemed to expand. Damage was limited to the product and there were no injuries.
The product is connected to a surge protector and the consumer said she has several surge protectors around her home.
Same day, the consumer called the dealer, but was told that the warranty had expired. The consumer was also passed around to different representatives, but each one told they could not help her. The consumer was then referred to the manufacturer.
The consumer reported her concerns in the comments section of the manufacturer and dealer’s website. After that, the dealer’s rep’s contacted her and indicated that they were interested in trying to assist her with the issue. The consumer has had phone service with the dealer approximately 6 years. After talking to various manufacturer’s reps (several times since posting her comments), a rep finally said they could not do anything for her and advised her to purchase a replacement product at her expense.
NOTE: This product was a replacement the dealer advised her to purchase 1 1/2 years ago, because they upgraded their services. She paid $26 for this box, because she purchased it directly from the dealer. It would have cost more from a non-manufacturer. Without this box, the consumer would not have phone service.
- Model
- ZF23EL
- Serial number
- 863579031764649
- Bought from
- Straght Talk Wireless
- Bought
- Aug 24, 2020
- Where
- Ocala, Florida: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Stright Talk Home, made or sold by ZTE USA, Inc
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.