[REDACTED] phones and phone accessories
2 reports to CPSC, the latest made Jun 24, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jun 24, 2023the latest report was made
- Nov 8, 2021the earliest
- 0with the company’s comments
- Brand
- [REDACTED]
- Maker
- Motorola Mobility, Inc.Makers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
Other ways the reports write the brand (1)
“[REDACTED]/Motorola/Moto G”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2023 | 1 |
| November 2021 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 24, 2023, sent to the company Jun 27, 2023, published by CPSC Jul 12, 2023
The product, in the report: Cell phone. Standard size. White.
Phone froze up & would not turn on or off. Plugged in charger. Heavy smoke & flames came from phone! Phone & battery melted.
- Model
- Moto G GO - XT2163-7
- UPC
- 840023225277
- Serial number
- 350056000451243
- Bought from
- Kroger
- Bought
- May 24, 2023
- Where
- ROYAL OAK, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 63, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand [REDACTED]/
Motorola/ Moto G, made or sold by Motorola Mobility, Inc. - How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Nov 8, 2021, sent to the company Dec 13, 2021, published by CPSC Dec 28, 2021
The product, in the report: [REDACTED] Motorola Smart Phone (Motoe) Model 712601013441
Phone froze up permanently was unable to use. I had many negative issues with phone shortly after purchased, inc. thirty or more viruses: one sample is as follows: Faserdfaph-Jmasfee S632478. I reported all links and viruses -- phone co. did nothing. On December 26th of 2020, both my husband and I heard an odd clicking noise coming from my phone but it only happened once. The date of 6-21-21 we bought a new phone, that same evening my husband said take the battery out of old one and dispose of I set it on the counter and it was very hot and blew up. It was on fire, my fingers were hurt. I extinguished it.
- Model
- 712601013441
- Serial number
- XT2005 OL
- Bought
- Sep 21, 2021, about then
- Where
- Sheboygan, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 54, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand [REDACTED], made or sold by Motorola Mobility, Inc.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.