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RAZR phones and phone accessories

2 reports to CPSC, the latest made Sep 28, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Sep 28, 2026the latest report was made
  • Sep 3, 2025the earliest
  • 1with the company’s comments
Brand
RAZR
Makers
Lenovo and Motorola Mobility, Inc.Makers, importers or sellers, as the reports name them
Product
Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories

By month

1 report from October 2025 to September 2026; the most in September 2026, 1. 1 earlier report, since September 2025, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
September 20251

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Sep 28, 2026, sent to the company Oct 5, 2026, published by CPSC Oct 20, 2026

    The product, in the report: MOTO RAZR 2024 CELL PHONE

    SWOLLEN BATTERYON 2024 MOTO RAZR PHONE CREATING A FIRE HAZARD. NO OTHER CELL PHONE MFR. WILL TAKE THE MOTO RAZR 2024 PHONE AS A TRADE IN. MOTOROLA REFUSES TO REPAIR THE PHONE UNLESS I PAY FOR THE REPAIRS. THIS IS A SAFETY ISSUE NOT A WARRANTY ISSUE. THE SWOLLEN BATTERY HAS CAUSED THE CASE TO SEPARATE FROM THE SCREEN.

    Model
    2024 RAZR
    Bought from
    XFINITY STORE IN BLOOMINGDALE ILLINOIS, Illinois
    Bought
    Aug 12, 2024
    Where
    ADDISON, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 77, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand RAZR, made or sold by Motorola Mobility, Inc.
    How badly, in CPSC’s words
    No Incident, No Injury
  2. No one hurt

    Made Sep 3, 2025, sent to the company Sep 18, 2025, published by CPSC Nov 14, 2025

    The product, in the report: Motorola Razr 2025. FOLDABLE Cellphone

    I was working out at the local [REDACTED]. I was trying to record my workout. My phone (Motorola Razr 25) kept giving weird sounds in my headphones and the phone would just stop recording. I grabbed my phone to see what was going on. While holding my phone it started getting hot than hissing followed. I quickly ejected the phone from my person and it erupted. The phone was shooting flames out of it. I reacted as quickly as I could and got the phone to stop burning. It burned the floor in the [REDACTED] and released a bunch of fumes and chemicals into the air. I am not sure about all the damage that it caused. I also don’t know about long term/short term effects from breathing that garbage in. There were a few people close to me when this happened and this was recorded. At least the [REDACTED] does have cameras were I was at.

    Model
    Motorola Razr 2025
    Serial number
    Zy22LHPQJ9
    Bought from
    https://www.t-mobile.com/
    Bought
    Jun 1, 2025
    Where
    New Castle, Pennsylvania: Other Public Property/Office
    Who was involved
    Age 40, Unspecified
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand razr, made or sold by Lenovo
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Phones and phone accessories

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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