Piantronics phones and phone accessories
1 report to CPSC, the latest made Oct 28, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 28, 2016the latest report was made
- Oct 28, 2016the earliest
- 1with the company’s comments
- Brand
- Piantronics
- Maker
- Plantronics, Inc.Makers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2016 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 28, 2016, sent to the company Nov 7, 2016, published by CPSC Nov 22, 2016
The product, in the report: The unit is a Plantronics CSSS Wireless Telephone Headset. https:/ /www.plantronics.com/us/media/mediaresources/literature/user_guides/CSSS_UG_EN.pdf The headset uses a lithium ion battery. http:/ /www.plantronics.com/us/product/headset-battery-cs50?skuld=sku4980023
We had an incident in one of our office cubicles on Monday 10/24/16. A cordless headset charging station caught fire at approximately 6:15 - 6:30 pm. The headset was last used the afternoon of Thursday 10/20/16 and plugged into its charging station at 4:30pm when the employee left work. Luckily someone noticed the fire and put it out quickly. We are not sure how the unit caught on fire or what went wrong with it. Our building maintenance staff checked and there was nothing wrong with the electrical outlet or the building’s electrical system.
I can’t find any recalls or problems with this unit anywhere online. All user manual safety precautions appear to have been followed by the employee using it.
The unit is a Plantronics CSSS. https://www.plantronics.com/us/media/media-resources/literature/user_guides/ CS55_UG_EN.pdf The headset uses a lithium ion battery. http://www.plantronics.com/us/product/headset-battery-csSO? skuld=sku4980023
- Model
- CS55
- Serial number
- BF849081
- Where
- St Paul, Minnesota: Other Public Property/
Office - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Piantronics, made or sold by Plantronics, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.