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Moto G Plus (5th Gen) phones and phone accessories

1 report to CPSC, the latest made May 1, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • May 1, 2017the latest report was made
  • May 1, 2017the earliest
  • 0with the company’s comments
Brand
Moto G Plus (5th Gen)
Maker
Motorola Mobility, Inc.Makers, importers or sellers, as the reports name them
Product
Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories

By month

1 report from June 2016 to May 2017; the most in May 2017, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20171

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 1, 2017, sent to the company Jul 6, 2017, published by CPSC Jul 20, 2017

    The product, in the report: Motorola - Moto G Plus (5th Gen) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Lunar Gray

    We have been using this phone for 16 days. Sitting on the couch with the phone in hand we heard a POP.

    NOTE: No pressure or impact occurred, it was not dropped. My wife and I were both on the couch too when this happened and saw the entire event.

    The phone shattered from what looks like a pinpoint from the inside out as you can see from the photos. From what it looks like It directly on the corresponds to where the digitizer meets the corner.

    Model
    01110NARTL
    UPC
    56014702045
    Serial number
    35185608096843
    Bought from
    BestBuy
    Bought
    Apr 14, 2017
    Where
    Tampa, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Moto G Plus (5th Gen), made or sold by Motorola Mobility, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Phones and phone accessories

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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